so when trying to redeem some Amazon coins, I accidentally downloaded the game through google play first. I clicked on the payment options, and then seen there was no coin option.
after doing everything right, the Amazon version is stuck on a pending payment for 40 packs and my desktop version says that there is a pending payment for 40 packs on google play.
I am in the process of downloading the google one again to see if I can fix it there, but failing this I'm not sure what to do.
Has anyone experienced anything like this, and if I can't rectify the problem manually, how do I get this pending status removed so I can use my coins to buy packs, please? thank you.
The game is telling you not to spend any more money on it. Listen.
Listen to the force!
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I had some sort of a problem like that. I had to login from another device and purchase an arena ticket. Somehow this resolved the issue for me. Maybe you want to give a try for it.
I had problems quite often with buying packs using amazon coins through the amazon hearthstone app. It would hang where it took the coins from my account, but would not finish the process. I have since deleted the amazon app version. Call Amazon and tell them what happened. They are pretty good about refunding the amount you lost.
the payment that is "pending" shouldn't have even happened though, I was just looking at the payment options when i realized it was the google play version. I deleted the game and downloaded from amazon.
when I went into amazon there is this pending purchase for 40 x packs. I go into the desktop version and there is a message that says something along the lines of "there is a pending purchase for 40 x packs with google play, please log into this account etc etc" i deleted hearthstone on nox again, then download the google play one. Now I have the same "purchase pending" message that won't go away.
I am confident that if I get this sorted, I can get the amazon version again and use my coins.
blizzard said to open it on the device the problem started on and wait for the loading screen to go away. had it going for about half an hour now and still just going.
I didn't even click to buy anything on googleplay. i bought my coins via link from hafu on twitch, downloaded the amazon version of the game (after deleting the google one) and then there was this "waiting for authorisation" message on the mobile versions and a proper messaging saying that there was a pending transaction with the google play store and to log back in to soret it out.
well I didn't click to buy anything in the google play version, just went into the store to see the different payment options, and now it's stuck as if I've clicked to buy something and just going round and round.
I can't access the store on any platform, it's broken.
I opened on xmas eve, which I seriously regretted after hearing the luck people had on xmas day with packs.
I got only 1 legendary from 40 x ungoro packs (larakai sacrifice) I got 1 from the 7 classic packs (ysera, which I was really happy about)
and I got 2 from the kobolds and katacombs packs (kathrena winterwisp and zola the gorgon) both I know have the potential to be great, but probably not until later expansions.
I am trying my hardest now to not dust things now I have some stuff that works in the current meta, just only wish I had some of these ones to dust instead of the kingsbane, twig and geomancer yip I dusted at the start of the money to make some decks.
Don't make the same mistakes as me. if you have packs on xmas eve, save them for xmas day.. and don't dust all your legendaries to make new decks unless you really have to. Legendaries have a tendency to fluctuate in and out of relevancy, one expansion they are dirt, next expansion something is released that breathes new life into said cards.
I can safely say I have learned my lesson dusting legendary and epic cards now. The amount of dust I lost dusting and having to re-craft epic cards during this meta has taught me enough.
I guess as a new player these were things I had to learn, and learned they have been. ha ha.
Merry xmas everyone.
PS: it's my birthday in a week or something, I guess I'll check if blizz give out birthday luck as well.
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so when trying to redeem some Amazon coins, I accidentally downloaded the game through google play first. I clicked on the payment options, and then seen there was no coin option.
after doing everything right, the Amazon version is stuck on a pending payment for 40 packs and my desktop version says that there is a pending payment for 40 packs on google play.
I am in the process of downloading the google one again to see if I can fix it there, but failing this I'm not sure what to do.
Has anyone experienced anything like this, and if I can't rectify the problem manually, how do I get this pending status removed so I can use my coins to buy packs, please? thank you.
The game is telling you not to spend any more money on it. Listen.
really though. how do I get this sorted?
thanks for the wise words though... ha ha, doesn't change the fact I have 10k coins and I can't use them as the store has crashed across all devices.
I had some sort of a problem like that. I had to login from another device and purchase an arena ticket. Somehow this resolved the issue for me. Maybe you want to give a try for it.
I had problems quite often with buying packs using amazon coins through the amazon hearthstone app. It would hang where it took the coins from my account, but would not finish the process. I have since deleted the amazon app version. Call Amazon and tell them what happened. They are pretty good about refunding the amount you lost.
It happens. Give it time. It will go thru
the payment that is "pending" shouldn't have even happened though, I was just looking at the payment options when i realized it was the google play version. I deleted the game and downloaded from amazon.
when I went into amazon there is this pending purchase for 40 x packs. I go into the desktop version and there is a message that says something along the lines of "there is a pending purchase for 40 x packs with google play, please log into this account etc etc" i deleted hearthstone on nox again, then download the google play one. Now I have the same "purchase pending" message that won't go away.
I am confident that if I get this sorted, I can get the amazon version again and use my coins.
blizzard said to open it on the device the problem started on and wait for the loading screen to go away. had it going for about half an hour now and still just going.
I didn't even click to buy anything on googleplay. i bought my coins via link from hafu on twitch, downloaded the amazon version of the game (after deleting the google one) and then there was this "waiting for authorisation" message on the mobile versions and a proper messaging saying that there was a pending transaction with the google play store and to log back in to soret it out.
well I didn't click to buy anything in the google play version, just went into the store to see the different payment options, and now it's stuck as if I've clicked to buy something and just going round and round.
I can't access the store on any platform, it's broken.
Blizz sorted it. I got my packs with coins this morning. not opened them yet, but got 87 sitting there, so hoping for something nice.
I opened on xmas eve, which I seriously regretted after hearing the luck people had on xmas day with packs.
I got only 1 legendary from 40 x ungoro packs (larakai sacrifice) I got 1 from the 7 classic packs (ysera, which I was really happy about)
and I got 2 from the kobolds and katacombs packs (kathrena winterwisp and zola the gorgon) both I know have the potential to be great, but probably not until later expansions.
I am trying my hardest now to not dust things now I have some stuff that works in the current meta, just only wish I had some of these ones to dust instead of the kingsbane, twig and geomancer yip I dusted at the start of the money to make some decks.
Don't make the same mistakes as me. if you have packs on xmas eve, save them for xmas day.. and don't dust all your legendaries to make new decks unless you really have to. Legendaries have a tendency to fluctuate in and out of relevancy, one expansion they are dirt, next expansion something is released that breathes new life into said cards.
I can safely say I have learned my lesson dusting legendary and epic cards now. The amount of dust I lost dusting and having to re-craft epic cards during this meta has taught me enough.
I guess as a new player these were things I had to learn, and learned they have been. ha ha.
Merry xmas everyone.
PS: it's my birthday in a week or something, I guess I'll check if blizz give out birthday luck as well.