Get 2000 Arcane Dust? Blizzard Makes Up for Pity Timer Bug
Just over a week ago, Blizzard announced that there was an issue which led to some players getting one fewer Epic or Legendary card than they should have from packs. If you were hurt by this bug, you have been sent an email letting you know and 2000 dust has been credited to your account which will let you craft a Legendary card and an Epic card!
No idea what you should craft? You should save it for the upcoming Knights of the Frozen Throne expansion and either spend it on something that looks cool or use it a few days into it once we have a good idea what Legendaries are going to be solid.
No official post has yet been made on the resolution, and it's possible that dust hasn't been finished being distributed. We expect an official response shortly.
Email Contents
Quote from BlizzardGreetings,
Patch 8.4 for Hearthstone introduced new infrastructure to prepare for the recently announced improvements to card drop rates. As a side effect of this change, a small number of players who opened packs after the patch received one fewer Legendary or Epic card than they would have otherwise. We have identified you as one of those players, and we've given you 2000 Arcane Dust to use however you want!
Thank you for your continued support, and we'll see you at the Inn!
Hearthstone Team
sorry for all who didn't get it. it does seem a bit random...i got it on both my main account and alternate account. i've done a few arenas on both recently, but was mainly saving gold for the expansion. And i actually got Lyra on both accounts in the past couple of weeks, so I'm really not sure how I qualified and others didn't. Ah RNG...
Pity Timer doesn't only work for Un'Goro but for all packs. Did you do any Tavern Brawls? Maybe you passed the Threshold with your basic packs.
I haven't got this 2000 dust, I mean I've opened legendary from un'goro, old gods and gadgetzan (0 legs from classic) but I was about to open them anyway. Is there a way to contact Blizzard about this issue?
i think this issue is random and unfair there is bug report but i don't know i you can't reported there.
i didn't get 2000dusts myself
w/e
opened 4 legendaries. 2 tyrantus and 2 Marsh queen. I'd take 2k dust anytime instead of double useless legendaries.
I don't understand why blizzard is rewarding those less affected than those more affected by the bug. If one bought more packs when the game was bugged they would lose out on more potential legends. Just because someone bought 20 packs and got an epic doesn't mean they were not affected by the bug.
they dont give 2k only to who have buy packs or open more packs. I dont play arena and dont buy packs, i open only packs from brawl every week and i got 2k dust.
probabily they give the dust only who have a low rate of epics and leggendary in the last amount of packs.
To be fair to Blizzard, it's probably hard to determine exactly what the expected dust loss of each affected player is. If you missed out on an epic and a legendary that you already had, their dust value would have been far less than 2000, so that calculation would have to consider, player by player, what their odds were for getting new stuff.
I'd bet they just came up with this number because it mean everyone could craft a legendary and an epic they wanted, and that it's simply easier to do that than compute the real losses.
There is a pity timer. You are guaranteed one legendary every 40 packs and one epic every 10 packs. Although you didn't open many packs the last few weeks you could have passed the threshold for the pity timer. For example, you opened 4 packs in the last 3 weeks and got not legendary in them. But before those 3 weeks you were on a dry spell for 39 packs already. This means your 1st pack in the last 3 weeks should have contained a guaranteed legendary but it didn't because of the bug. So you were cheated out of guaranteed dust because you obviously have a chance to get legendaries in every pack and your pity timer should have reset so that you get the next legendary in the next 40 packs after that.
I did not open a pack, because I'm saving it when the new expansion comes out and it opens all at once, then the blizz of 2k of dust for those who opened packs before, if it's to give, it has to be for everyone!!
but i also think that when blizz is releasing somethink free is still not fear to all people
i am not braking about that i want 2000 dusts i am just saying that i need to be fair.
R u kidding mr? I would be celebratinh if it was my case!!!!!!
Ready for the Expansion!!! <3 blizz, thx for other 2k dust!!!
<3
Me too
I don't recall opening a Legendary (it might be some shitty one if I did)... but still I don't care!
Congrats for the ones that did. Hope we meet in a game sometime to have fun! :D
I opened the mage quest 2 days before this happened and still got the dust. Yay me.
I opened 2 pack and got nothing last night opened free pack and got golden malygos and miss the 2k dust :(