Get 2000 Arcane Dust? Blizzard Makes Up for Pity Timer Bug
Just over a week ago, Blizzard announced that there was an issue which led to some players getting one fewer Epic or Legendary card than they should have from packs. If you were hurt by this bug, you have been sent an email letting you know and 2000 dust has been credited to your account which will let you craft a Legendary card and an Epic card!
No idea what you should craft? You should save it for the upcoming Knights of the Frozen Throne expansion and either spend it on something that looks cool or use it a few days into it once we have a good idea what Legendaries are going to be solid.
No official post has yet been made on the resolution, and it's possible that dust hasn't been finished being distributed. We expect an official response shortly.
Email Contents
Quote from BlizzardGreetings,
Patch 8.4 for Hearthstone introduced new infrastructure to prepare for the recently announced improvements to card drop rates. As a side effect of this change, a small number of players who opened packs after the patch received one fewer Legendary or Epic card than they would have otherwise. We have identified you as one of those players, and we've given you 2000 Arcane Dust to use however you want!
Thank you for your continued support, and we'll see you at the Inn!
Hearthstone Team
The bug didn't happen until after the pack changes.
Submit a ticket.
The bug happened after the first changes when we got the free packs for the pick your champion. i got 4 packs from hoej and than this started...was close to my pity timer before and after that iu had 4 free packs + round about 30 packs without a legendary
50% guys have bussted .....
74 packs of Ungoro on launch 1 legendary? But I get no 2000 dust?
Because you don't understand how the pity time works.
1legendary in 25pack i got 2000dust or no?
Nope, Pity Timer is 40 packs for legendary and 10 Packs for epic.
I wonder how they determine this? I only remember opening ~4-5 packs last week from Arena runs and Tavern Brawl and I was some how determined to have been slighted...don't get me wrong I am so going to craft a legendary when the expansion comes out, but just curious.
It could just be that those 4-5 packs got you over the 40 pack threshold. You are guaranteed a legendary every 40 packs and maybe you opened 41 without getting one so you are technically affected by the bug.
Pity Timer is 40 Packs. If you got the legendary after your 14th pack and before your 41st pack everything is okay.
pity timer is 40 so...
But you do know that hearthpwn is NOT an official Blizzard site. Write a ticket if you think you've been cheated.
Pity Timer is 40 Packs. That means if you open 40 packs you have one guaranteed legendary. Maybe your friend got no legendaries for a while and passed the 40 packs threshold with his packs before he got a legendary. If he got a legendary in the first of the 11 packs my theory either won't work or your friend is lying.
Its because he bought the packs and you got them with gold.
Okay, I'll try to explain it a bit more detailled. Let's say right before this bug existed your friend opened 39 basic packs without getting a legendary. The pity timer says: Next pack is a guaranteed legendary. Now the bug get's patched in and your buddy opens his 40th Basic pack which should contain a legendary but he doesn't get one due to the bug and the pity timer resets. Although the next basic pack gives him a legendary he should've gotten one more. It doesn't matter how many packs you opened. It matters if your 40th pack fell into the bug period and if the game reset the pity tracker without giving you a legendary.
/care....
You are an idiot because you don't understand the pity timer. Pity Timer is 40 packs for a Legendary and 10 packs for an Epic. Also the pity timer isn't confined to Un'Goro packs. That means maybe your gf got the 2000 dust because she didn't get the guaranteed legendary in the Basic packs.
i opened just 4 or 5 packs lasts weeks, :c i wont be able to craft nothing,
Maybe for some players the pity timer randomly got reset without opening a legendary and thats what blizz is looking at. Anyway if you got dust the game probably somehow thought you got a legendary even though you didnt