So, since the update, I can log in and access most menus, but I can't push the Play or My Collection tab without the game crashing. I uninstalled and reinstalled, and also logged out and back in just in case. When I opened my free packs all the art was replaced with blank white boxes. Anyone know how to fix this??
I have the same issues as soon as I hit collections it kicks me off. There is message saying there were working on the problem but who knows when it will get fixed.
So, since the update, I can log in and access most menus, but I can't push the Play or My Collection tab without the game crashing. I uninstalled and reinstalled, and also logged out and back in just in case. When I opened my free packs all the art was replaced with blank white boxes. Anyone know how to fix this??
Exact same problem on iPhone 6. Was able to do the tavern brawl, but can’t go to play menu or my collection. Also had white screens on most the card art and pink screens on half the heroes in the selection screen. Annoying.
So, since the update, I can log in and access most menus, but I can't push the Play or My Collection tab without the game crashing. I uninstalled and reinstalled, and also logged out and back in just in case. When I opened my free packs all the art was replaced with blank white boxes. Anyone know how to fix this??
I posted a thread on the Blizz forum, and there were two other threads posted already with the same issue, as well as another thread posted on Hearthpwn.
I will check the Blizz forum in the morning; hopefully it is resolved before then! So far, Blizz has been pretty quiet. At the very least, they should offer compensation for the affected.
So, since the update, I can log in and access most menus, but I can't push the Play or My Collection tab without the game crashing. I uninstalled and reinstalled, and also logged out and back in just in case. When I opened my free packs all the art was replaced with blank white boxes. Anyone know how to fix this??
I've had zero issues before or after the update. Iphone 7 plus with build 11.4.
I have the same issues as soon as I hit collections it kicks me off. There is message saying there were working on the problem but who knows when it will get fixed.
Mine is being super buggy too. I can’t access anything beyond the main menu.
Exact same problem on iPhone 6. Was able to do the tavern brawl, but can’t go to play menu or my collection. Also had white screens on most the card art and pink screens on half the heroes in the selection screen. Annoying.
I posted a thread on the Blizz forum, and there were two other threads posted already with the same issue, as well as another thread posted on Hearthpwn.
https://www.hearthpwn.com/forums/hearthstone-general/general-discussion/220097-latest-hearthstone-update-on-mobile-july-11th
I will check the Blizz forum in the morning; hopefully it is resolved before then! So far, Blizz has been pretty quiet. At the very least, they should offer compensation for the affected.
Good Luck & Happy Gaming
I checked Blizzards forum, and they are hoping to have a fix sometime this morning. That is all they said.
Good Luck & Happy Gaming