3 Free Kobolds Card Packs Coming in January for Daily Quest Bug
As a bit of compensation for players who aren't reliably getting their dailies on time, and as a celebration of the new expansion, all players are receiving 3 Kobolds & Catacombs card packs in the new year.
- So many dungeon runs being run impacted the Hearthstone service causing the issue.
- Your packs will be available through Battle.net gifting in early January. Mobile players can login to the Blizzard account site to redeem.
- Completing your daily is possible even if it doesn't display. Yes, you do still get the rewards.
- A long-term solution for the daily quest bug will be implemented in the new year. Short-term solutions are incoming.
See below for some tips on how to get your dailies to show up if you aren't seeing them on login.
Quote from Jesse HillGreetings,
Thanks for helping to make the launch of Kobolds & Catacombs legendary! Millions of players joined us to explore the vast kobold dungeons, and we hope all your adventures into the depths have been incredibly fun.
After launch, we discovered something not-so-fun: an issue that delayed some players from receiving new daily quests after logging in, largely due to the unexpected impact that so many Dungeon Runs had on our services. We immediately set to work investigating the issue and implemented hotfixes to resolve it. We’re still working on it, but at this point the delay is significantly reduced, and in most cases players will now see their daily quests immediately upon log in.
Due to the nature of the issue, some players may still experience a delay between 10-30 minute after logging in to get their daily quest. Here are some steps you can take to prompt the quest log to update if you are not already seeing new quests upon login.
- Check your quest log 10-30 minutes after logging in for the first time after quests reset. You need not remain logged in for that time.
- Manually refresh the quest log by pushing the Quest Log button.
- Play games in Play Mode or Arena (Note that Dungeon Run will not cause the quest log to update).
- Note: If you happen to complete your quest without seeing the quest log update, you’ll still be properly rewarded
We’re currently working on short-term solutions that should soon make these additional steps unnecessary, and we plan on implementing better long-term solutions in the new year.
We understand how important daily quests are to the experience of Hearthstone, and we’re sorry for any confusion or frustration affected players might have experienced. As a celebration of Kobolds and Catacombs and a thank you to affected players for being patient while we worked to fix this issue, we’re sending all Blizzard players three Kobolds & Catacombs card packs, for free, on us!
Your free card packs will arrive via Blizzard Battle.net gifting in early January. To redeem on mobile, just log into Blizzard Battle.net via your favorite browser. If you’re on PC, you can click the gift icon on the upper right next to your Battletag. If your packs don’t appear in-game after you claim them, please try restarting Hearthstone.
Thanks for joining us in the tavern, and we wish you warmth and joy for the holidays!
Well, 2 packs cost 2.99$, so let's 3 packs cost around 4.50$.. So Blizzard just gave you 4.50$ for your digital in-game gold.. Now multiply with how players playing Hearthstone and this is how much money Blizzard could potentially receive from players. Fuck yeah, you suppose to be grateful.
They're doing their best and apologizing - giving you something in return.
Keep changing the language and after 3-4 changes the new daily quest will finally appear.
I just do it with relogging until I get it. Seems to me the solution is more about the restart than an actual switch in language, could be both ofcourse.
Bout time.
I just want this issue FIXED, compensation or not.
well ok... All the lucky bas... erm... people will again post how they get legendaries from 3 packs...
please blizzard, make more mistakes cuz i need a lot more free packs :)
I'm pretty sure there are people who have lost more than 3 packs due to this bug,including myself.
ok buddy, sorry to hear that but for me, i was just getting them some hour later but i'm sure i got them all.
It is ridiculous that they will fix it in january (maybe later)... for some of us, quests never appear and 3 packs are absolutely not enough to compensate all the gold people might have missed till, TILL, january or later...
Actually I did receive all my quests they just appeared like a day later sometimes. I did get all of them eventually though, didn't miss any gold. what're you on about?
It is your own case. I said some of us, not Mr. Fishtard. Can you read? I guess you can't. I have 0 FUCKING QUESTS since the expansion hit. ZERO.
Have you tried some mambo-jambo to get them? Like, login on phone/change language/etc?
Have you tried any of the proscribed fixes? Yeah, they're annoying. But do you want your stuff or not?
Wow mate you don't have to be rude. sorry to hear you didn't actually get any quests, but at least 3 packs is something, right?
I tried everything. Million times. I would not be complaining If i did not try all of it.
Then play another game perhaps? It's annoying yeah but nobody is forcing you to play and get packs.
Dungeon Run is not the first solo adventure in this game, why would have they messed up with quest log this time around?
I don't know, something is missing, but 3 packs are 3 packs.
As you may know, dungeon runs are more time consuming then any of the adventures before, and they are free. Speaking for adventures: people that bought them were not big enough crowd that played at one moment in this mode. Usually you're just took your cards and then play some constructed. But with dungeon runs it's another story.
Many players could play in the dungeon runs at one moment (and I mean playing and not just sitting in the menu), cause of three things:
- That's new content that's free. It could be played by players that never bought any of the adventures.
- The run is longer then one boss. So more people could be in the actual game at the same time.
- That's can be more interesting for casual players that don't have big enough collection and they just playing with cards that they never will collect for constructed.
All this things are making too hard to servers of the known "Small Indie Company" to manage this payload.
(if somebody want to ask why did single player content challenge servers so hard, that's cause of all of the AI work are taking to the server-side)
P.S. Hearthstone has dumb AI, but it's still AI x)
Wings released one by one, so much less traffic because clearing a wing often took just as much time as a dungeon run. And adventure wings are not repeated by most players. I mean, it sounds weird, but blizzard has never made up reasons before sometimes just admitting they fucked something up in the code. Why wouldn't they do it this time?