Update 9:25 PM EST: Packs have begun to go out. It could take some time for them to go out to everyone.
Tri-Class Card Drop Rates Fixed - Affected Players Will Receive 33% of Packs Opened as Compensation
The bug with tri-class cards having a higher than intended drop-rate has been fixed!
- The hotfix for this issue went live at 2:30 PM PST.
- You will only receive compensation for packs opened prior to the hotfix.
- Compensation is equal to 33% of the number of packs you opened.
- Other regions will not see this bug as it will be fixed before Gadgetzan is activated on them.
- It has not yet been determined when exactly the compensation packs will be delivered. They're working "as quickly as possible".
Quote from CM_ZeriyahGreetings,After the launch of Mean Streets of Gadgetzan on the Americas server, we discovered a bug with Mean Streets of Gadgetzan card packs that unintentionally made the drop rate of tri-class cards higher than intended. We apologize for any inconvenience this has caused.
A hotfix was rolled out to all players on the Americas server at 2:30PM PST, which corrects this issue. Players on the Americas server will now see tri-class cards appear at a drop rate that is consistent with other cards of their rarity.
Any player on the Americas server who opened Mean Streets of Gadgetzan packs before 2:30PM PST will receive additional Mean Streets of Gadgetzan packs as compensation. The affected players will receive 33% of the total amount of Gadgetzan packs opened before 2:30PM PST, rounded up, to a minimum of one, regardless if the player acquired packs through gold, Quests, or real money. Since cards are generated upon pack opening and not pack purchase, packs purchased before the hotfix but opened after the hotfix will not experience this bug and will not be a part of the compensation roll out.
For example, if a player opened their 50 pack pre-purchase bundle before 2:30PM PST, they will receive 17 additional packs. (33% of 50) If a player opened one pack of Mean Streets of Gadgetzan cards and completed a Quest that awards two packs before 2:30PM PST, they will receive one additional pack. (33% of 3) If a player opened 47 packs before 2:30PM PST, and 23 packs after 2:30PM PST, they will receive 16 additional packs. (33% of 47 affected packs)
This fix will also be added to the release of Mean Streets of Gadgetzan before packs are available to open in all other regions, so players will not be affected by this bug when Mean Streets of Gadgetzan goes live in their region.
We are currently working on when the compensation will be applied to affected players. We will provide additional updates as they become available.
Thank you for your patience and understanding as we worked to resolve this issue as quickly as possible.
I thank Blizzard for fixing this problem with compansation packs, I glad we don't have to reopen those packs, & wholey cow Kripp gets like ~300+ packs O.o
Each hour late we got 10 free pack? seems fair.
Sounds good to me!
An extra 37 packs for free? Glad I didn't know about it!
Same here and I know i opened them before the patch but I didn't really feel shafted at all I have almost a full collection baring the obv bad shit from 115 packs
enjoy your packs!
I laugh at the comments calling eu players entitled no we just want the same treatment as na and not treated like dirt
I'd give my left nut to be an EU player right now. 33% isn't even close to cutting it for how much dust I will have to waste to craft a bunch of cards I should have opened in packs.
In fact the math are a bit tricky but i can assure you that speaking dust only the compensation is enormous, NA players are really getting free stuff n the end.
im not even talking about the packs im talking about the bullshit of making eu wait till 1-2am for the expansion when it should be released according to time zone i would have gladly taken that bug without compensation if it meant eu was the "bug testing server"
Damn I opened my 69 packs already...
The value is so high, this is so unfair for EU player, shame on blizzard
Yep, if you do the math the compensation is clearly more than a compensation
So free stuff for NA + expansion while EU can go fµck out
Exactly. They should give some free packs for EU too. like 10 packs or something just to show some love to EU since NA got the better stuff
Very generous of Blizz to make up for the bug this way. I knew something was up after my first 10 packs or so and had already opened at least 8 Jade Spirits.
For those complaining about not getting the free packs because of region/time stuff, trust me, the packs we in NA got were REALLY heavily stacked towards 6 specific cards out of the entire set.
if you do the math you will clearly see that the compensation iss REALLY good :
Move excess tri-class cards around to assume that 33% of the opened packs resulted in ONLY tri-class cards (an incredibly unlikely scenario). You get 33% of those packs back for free. You now have your original number of packs (+1 if you round up) and an additional 33% tri-class card packs. You don't need exact numbers to intuitively understand that the compensation is really really good.
The thing is, those cards are only common and rare, so you didnt actually lost that much. By giving you imagine 15 more packs, you can get more epic and legendaries that would not be possible otherwise.
And here I am in EU no expansion no packs, so I kinda feel jealous. If they gave me like...5 packs, id be happy enough tbh