Update 9:25 PM EST: Packs have begun to go out. It could take some time for them to go out to everyone.
Tri-Class Card Drop Rates Fixed - Affected Players Will Receive 33% of Packs Opened as Compensation
The bug with tri-class cards having a higher than intended drop-rate has been fixed!
- The hotfix for this issue went live at 2:30 PM PST.
- You will only receive compensation for packs opened prior to the hotfix.
- Compensation is equal to 33% of the number of packs you opened.
- Other regions will not see this bug as it will be fixed before Gadgetzan is activated on them.
- It has not yet been determined when exactly the compensation packs will be delivered. They're working "as quickly as possible".
Quote from CM_ZeriyahGreetings,
After the launch of Mean Streets of Gadgetzan on the Americas server, we discovered a bug with Mean Streets of Gadgetzan card packs that unintentionally made the drop rate of tri-class cards higher than intended. We apologize for any inconvenience this has caused.
A hotfix was rolled out to all players on the Americas server at 2:30PM PST, which corrects this issue. Players on the Americas server will now see tri-class cards appear at a drop rate that is consistent with other cards of their rarity.
Any player on the Americas server who opened Mean Streets of Gadgetzan packs before 2:30PM PST will receive additional Mean Streets of Gadgetzan packs as compensation. The affected players will receive 33% of the total amount of Gadgetzan packs opened before 2:30PM PST, rounded up, to a minimum of one, regardless if the player acquired packs through gold, Quests, or real money. Since cards are generated upon pack opening and not pack purchase, packs purchased before the hotfix but opened after the hotfix will not experience this bug and will not be a part of the compensation roll out.
For example, if a player opened their 50 pack pre-purchase bundle before 2:30PM PST, they will receive 17 additional packs. (33% of 50) If a player opened one pack of Mean Streets of Gadgetzan cards and completed a Quest that awards two packs before 2:30PM PST, they will receive one additional pack. (33% of 3) If a player opened 47 packs before 2:30PM PST, and 23 packs after 2:30PM PST, they will receive 16 additional packs. (33% of 47 affected packs)
This fix will also be added to the release of Mean Streets of Gadgetzan before packs are available to open in all other regions, so players will not be affected by this bug when Mean Streets of Gadgetzan goes live in their region.
We are currently working on when the compensation will be applied to affected players. We will provide additional updates as they become available.
Thank you for your patience and understanding as we worked to resolve this issue as quickly as possible.