Hi, for weeks already I cannot loggin into my Europe account (Asia and Americas works just fine). I've tried to reinstall game, checked DNS, looked up for empty "Blizzard"/"Battle.net"/"Hearthstone" folders, etc. Nothing helps. Nothing from official blizzard's forum either. I've taken a break from HS a while ago (before they introduced around Shadowlands expansion). Back then everything worked just fine. Europe is my main account.
What happens (When I pick "Europe") is that I lose connection before I do anything, right before starting a match or (rarely) get disconnected after one game. Always some connection error occurs. I get nothing like this from Americas and Asia servers and I don't really have any problems with internet connection outside of that so I don't really buy this explanation.
Did anyone else had similar issue? What did you do to fix that?
I had some issues yesterday on EU. As I just play EU I don´t know, if the other servers had had this problems, too.
First it needs very long on Laptop to login on battlenet. Nearly 5 Minutes! Login on mobile worked very well. But on mobile I had some problems with a lot of disconnects. Sometimes two per turn. Totally annoying. For this I have no disconnections on Laptop.
Don´t know why. Today I haven´t played already. So I don´t know if its better now or not.
Did you already write a ticket to support? May they could help ya out?
Hi, for weeks already I cannot loggin into my Europe account (Asia and Americas works just fine). I've tried to reinstall game, checked DNS, looked up for empty "Blizzard"/"Battle.net"/"Hearthstone" folders, etc. Nothing helps. Nothing from official blizzard's forum either. I've taken a break from HS a while ago (before they introduced around Shadowlands expansion). Back then everything worked just fine. Europe is my main account.
What happens (When I pick "Europe") is that I lose connection before I do anything, right before starting a match or (rarely) get disconnected after one game. Always some connection error occurs. I get nothing like this from Americas and Asia servers and I don't really have any problems with internet connection outside of that so I don't really buy this explanation.
Did anyone else had similar issue? What did you do to fix that?
I had some issues yesterday on EU. As I just play EU I don´t know, if the other servers had had this problems, too.
First it needs very long on Laptop to login on battlenet. Nearly 5 Minutes! Login on mobile worked very well. But on mobile I had some problems with a lot of disconnects. Sometimes two per turn. Totally annoying. For this I have no disconnections on Laptop.
Don´t know why. Today I haven´t played already. So I don´t know if its better now or not.
Did you already write a ticket to support? May they could help ya out?
Which device?
I play daily on iOS, and never seem to have any connection issues.
I play exclusively on EU.
I play on laptop. Bought it a few weeks ago. HP something. I have windows 10