I just finished an 8-3 Arena run and one of the weirdest things I've ever seen happened, the game timed out, after which I logged back in and the game sent me directly to the prize screen without having used the key to open the chest. My prizes were one deck of cards, 150 gold, a Cone of Cold and a GROMASH HELLSCREAM! After I backed out of the screen, the deck that I won was no where to be found in the deck section.
Not that I'm complaining about getting a friggin' Gromash for an 8-2 run, as I'll happily trade a missing deck for a Gromash, but has Arena ever gone nutty like this for any body else?
I had almost the exact same issue yesterday after finishing an Arena with a similar win ratio (was either 7 - 3 or 8 - 3). I had the inverse behavior though - the pack I won was instantly visible, but the gold plus the golden card I won did not show up at all. I was kinda demoralized for a while. 5 minutes later I logged out completely and then back in again, and the gold + golden card both appeared. I strongly suggest restarting the game if you haven't tried that already.
Did you check your collection if there appeared any additional cards? After disconnect strange things do happen but a won deck should be either over there packed or unpacked with cards allocated to collection. Never heard about it disappearing.
I didn't check but it's quite possible, so you think the Gromash was pulled from the pack and just appeared in the prize screen?
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I just finished an 8-3 Arena run and one of the weirdest things I've ever seen happened, the game timed out, after which I logged back in and the game sent me directly to the prize screen without having used the key to open the chest. My prizes were one deck of cards, 150 gold, a Cone of Cold and a GROMASH HELLSCREAM! After I backed out of the screen, the deck that I won was no where to be found in the deck section.
Not that I'm complaining about getting a friggin' Gromash for an 8-2 run, as I'll happily trade a missing deck for a Gromash, but has Arena ever gone nutty like this for any body else?
Also Proof below
I had almost the exact same issue yesterday after finishing an Arena with a similar win ratio (was either 7 - 3 or 8 - 3). I had the inverse behavior though - the pack I won was instantly visible, but the gold plus the golden card I won did not show up at all. I was kinda demoralized for a while. 5 minutes later I logged out completely and then back in again, and the gold + golden card both appeared. I strongly suggest restarting the game if you haven't tried that already.
I didn't check but it's quite possible, so you think the Gromash was pulled from the pack and just appeared in the prize screen?