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  • wildsiberian's avatar

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    Feb 2, 2018
    wildsiberian posted a message on Innkeeper installation has failed

    Hello.

    I have a problem with Innkeeper installing.

    When im trying to install Innkeeper, it says that Update.exe is not working, then it says that InnkeeperSetup.exe installation has failed, check the setup log.

    When im opened setup log in %localappdata%\SquirrelTemp, it showing me this:

    2018-02-02 15:43:08> Program: Starting Squirrel Updater: --install .
    2018-02-02 15:43:08> Program: Starting install, writing to C:\Users\user\AppData\Local\SquirrelTemp
    2018-02-02 15:43:08> Program: About to install to: C:\Users\user\AppData\Local\atom
    2018-02-02 15:43:08> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\user\AppData\Local\atom\packages\.betaId".
    в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    в System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
    в System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
    в System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
    в System.IO.File.WriteAllText(String path, String contents, Encoding encoding)
    в Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()
    2018-02-02 15:43:08> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\user\AppData\Local\atom\packages\RELEASES".
    в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
    в Squirrel.Utility.LoadLocalReleases(String localReleaseFile)
    в Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
    2018-02-02 15:43:08> CheckForUpdateImpl: Reading RELEASES file from C:\Users\user\AppData\Local\SquirrelTemp
    2018-02-02 15:43:08> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
    2018-02-02 15:43:09> ApplyReleasesImpl: Writing files to app directory: C:\Users\user\AppData\Local\atom\app-1.23.3
    2018-02-02 15:43:10> LogHost: Rigging execution stub for atom_ExecutionStub.exe to C:\Users\user\AppData\Local\atom\atom.exe
    2018-02-02 15:43:23> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\user\AppData\Local\atom\app-1.23.3\atom.exe]
    2018-02-02 15:43:28> ApplyReleasesImpl: Starting fixPinnedExecutables
    2018-02-02 15:43:28> ApplyReleasesImpl: Examining Pin: Discord.lnk
    2018-02-02 15:43:28> ApplyReleasesImpl: Examining Pin: File Explorer.lnk
    2018-02-02 15:43:28> ApplyReleasesImpl: Examining Pin: Google Chrome.lnk
    2018-02-02 15:43:28> ApplyReleasesImpl: Examining Pin: Mozilla Firefox.lnk
    2018-02-02 15:43:28> ApplyReleasesImpl: Examining Pin: Origin.lnk
    2018-02-02 15:43:28> ApplyReleasesImpl: Examining Pin: Steam.lnk
    2018-02-02 15:43:28> ApplyReleasesImpl: Examining Pin: µTorrent.lnk
    2018-02-02 15:43:28> ApplyReleasesImpl: Fixing up tray icons
    2018-02-02 15:43:28> ApplyReleasesImpl: cleanDeadVersions: for version 1.23.3
    2018-02-02 15:43:28> ApplyReleasesImpl: cleanDeadVersions: exclude folder app-1.23.3
    2018-02-02 15:51:36> Program: Starting Squirrel Updater: --install .
    2018-02-02 15:51:36> Program: Starting install, writing to C:\Users\user\AppData\Local\SquirrelTemp
    2018-02-02 15:51:36> Program: About to install to: C:\Users\user\AppData\Local\atom
    2018-02-02 15:51:36> Program: Install path C:\Users\user\AppData\Local\atom already exists, burning it to the ground
    2018-02-02 15:51:39> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\user\AppData\Local\atom\packages\.betaId".
    в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    в System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
    в System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
    в System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
    в System.IO.File.WriteAllText(String path, String contents, Encoding encoding)
    в Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()
    2018-02-02 15:51:39> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\user\AppData\Local\atom\packages\RELEASES".
    в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
    в Squirrel.Utility.LoadLocalReleases(String localReleaseFile)
    в Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
    2018-02-02 15:51:39> CheckForUpdateImpl: Reading RELEASES file from C:\Users\user\AppData\Local\SquirrelTemp
    2018-02-02 15:51:39> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
    2018-02-02 15:51:39> ApplyReleasesImpl: Writing files to app directory: C:\Users\user\AppData\Local\atom\app-1.23.3
    2018-02-02 15:51:41> LogHost: Rigging execution stub for atom_ExecutionStub.exe to C:\Users\user\AppData\Local\atom\atom.exe
    2018-02-02 15:51:52> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\user\AppData\Local\atom\app-1.23.3\atom.exe]
    2018-02-02 15:51:53> ApplyReleasesImpl: Starting fixPinnedExecutables
    2018-02-02 15:51:53> ApplyReleasesImpl: Examining Pin: Discord.lnk
    2018-02-02 15:51:54> ApplyReleasesImpl: Examining Pin: File Explorer.lnk
    2018-02-02 15:51:54> ApplyReleasesImpl: Examining Pin: Google Chrome.lnk
    2018-02-02 15:51:54> ApplyReleasesImpl: Examining Pin: Mozilla Firefox.lnk
    2018-02-02 15:51:54> ApplyReleasesImpl: Examining Pin: Origin.lnk
    2018-02-02 15:51:54> ApplyReleasesImpl: Examining Pin: Steam.lnk
    2018-02-02 15:51:54> ApplyReleasesImpl: Examining Pin: µTorrent.lnk
    2018-02-02 15:51:54> ApplyReleasesImpl: Fixing up tray icons
    2018-02-02 15:51:54> ApplyReleasesImpl: cleanDeadVersions: for version 1.23.3
    2018-02-02 15:51:54> ApplyReleasesImpl: cleanDeadVersions: exclude folder app-1.23.3

    I know that should be second log in %localappdata%\innkeeper\logs, but when im going to innkeeper folder, i see that logs folder does not exist.

    what could be the problem?

    Posted in: Innkeeper Feedback & Support
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