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    posted a message on New Windows 10 install no overlay not syncing properly

    Hi,

    I installed Innkeeper on Windows 10 for the first time and it does not seem to be working properly.  I don't see an overlay.  It did seem to sync once the first time I installed it, but since then I have updated decks and Innkeeper does not seem to be registering those changes.  And in the Innkeeper app interface the "book" icon seems to stuck floating on the screen in the middle over some text, right under where it says "Watching Your Collection."

    Thanks!  I'd love to get this working.

    I think the logs you need are as follows:

    [2017-10-13 11:02:47.928] Innkeeper/0.4.12.0 (Release)
    [2017-10-13 11:02:47.951] [System] OS: Microsoft Windows 10 10.0.15063 (64 bit)
    [2017-10-13 11:02:48.533] [System] GPU: AMD Radeon(TM) R2 Graphics (15.301.2301.1002)
    [2017-10-13 11:02:48.584] [System] Display 1: 1920x1080 (Primary)
    [2017-10-13 11:02:48.606] [System] Screen scaling factor is 1.50x
    [2017-10-13 11:02:48.608] [System] Aero is enabled!
    [2017-10-13 11:02:55.864] Innkeeper/0.4.12.0 (Release)
    [2017-10-13 11:02:55.885] [System] OS: Microsoft Windows 10 10.0.15063 (64 bit)
    [2017-10-13 11:02:56.114] [System] GPU: AMD Radeon(TM) R2 Graphics (15.301.2301.1002)
    [2017-10-13 11:02:56.142] [System] Display 1: 1920x1080 (Primary)
    [2017-10-13 11:02:56.153] [System] Screen scaling factor is 1.50x
    [2017-10-13 11:02:56.154] [System] Aero is enabled!
    [2017-10-13 11:02:56.612] [IPC] Starting servers...
    [2017-10-13 11:02:57.213] [IPC] Servers started.
    [2017-10-13 11:02:57.215] [UI] Starting Electron...
    [2017-10-13 11:03:08.266] [UI] Electron started.
    [2017-10-13 11:03:16.055] [IPC] UI client connected
    [2017-10-13 11:03:16.055] [IPC] UI client connected
    [2017-10-13 11:03:16.255] [UI] UI is ready!
    [2017-10-13 11:03:16.322] [Update] Checking for updates...
    [2017-10-13 11:03:17.804] [Update] No updates found!
    [2017-10-13 11:03:17.907] [Auth] Auto Logging in...
    [2017-10-13 11:03:18.324] [Auth] Login successful!
    [2017-10-13 11:03:21.886] [Log] Config file was OK
    [2017-10-13 11:04:52.176] [Hearth] Found Hearthstone! [A]
    [2017-10-13 11:04:52.372] [Hearth] Region is US
    [2017-10-13 11:05:43.999] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
    [2017-10-13 11:06:04.438] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
    [2017-10-13 11:06:06.136] [Hearth] Found 1803 cards.
    [2017-10-13 11:06:09.755] [Sync] Starting Data upload...
    [2017-10-13 11:06:14.093] [System] Saved app data to C:\Users\rafae\AppData\Local\Innkeeper\Innkeeper.data
    [2017-10-13 11:06:14.866] [Sync] Upload successful.
    [2017-10-13 11:12:25.348] [Update] Checking for updates...
    [2017-10-13 11:12:25.678] [Update] No updates found!
    [2017-10-13 11:15:10.970] [Auth] Logging in from hearth...
    [2017-10-13 11:15:11.284] [Auth] Login successful!
    [2017-10-13 11:15:11.608] [Hearth] Found Hearthstone! [A]
    [2017-10-13 11:15:11.612] [Hearth] Region is US
    [2017-10-13 11:15:24.530] EXCEPTION: 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
    [2017-10-13 11:15:39.881] [Hearth] Found Hearthstone! [A]
    [2017-10-13 11:15:39.884] [Hearth] Region is US
    [2017-10-13 11:15:41.240] [Hearth] Found Hearthstone! [A]
    [2017-10-13 11:15:41.241] [Hearth] Region is US
    [2017-10-13 11:16:46.003] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
    [2017-10-13 11:16:46.015] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
    [2017-10-13 11:16:48.692] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
    [2017-10-13 11:16:48.694] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
    [2017-10-13 11:16:49.227] [Hearth] Found 1803 cards.
    [2017-10-13 11:16:49.263] [Hearth] Found 1803 cards.
    [2017-10-13 11:20:14.090] Innkeeper/0.4.12.0 (Release)
    [2017-10-13 11:20:14.103] [System] OS: Microsoft Windows 10 10.0.15063 (64 bit)
    [2017-10-13 11:20:14.258] [System] GPU: AMD Radeon(TM) R2 Graphics (15.301.2301.1002)
    [2017-10-13 11:20:14.281] [System] Display 1: 1920x1080 (Primary)
    [2017-10-13 11:20:14.292] [System] Screen scaling factor is 1.50x
    [2017-10-13 11:20:14.293] [System] Aero is enabled!
    [2017-10-13 11:20:18.216] [System] Loaded app data from C:\Users\rafae\AppData\Local\Innkeeper\Innkeeper.data
    [2017-10-13 11:20:18.216] [IPC] Starting servers...
    [2017-10-13 11:20:18.433] [IPC] Servers started.
    [2017-10-13 11:20:18.433] [UI] Starting Electron...
    [2017-10-13 11:20:18.604] [UI] Electron started.
    [2017-10-13 11:20:21.804] [IPC] UI client connected
    [2017-10-13 11:20:21.804] [IPC] UI client connected
    [2017-10-13 11:20:21.851] [UI] UI is ready!
    [2017-10-13 11:20:21.912] [Update] Checking for updates...
    [2017-10-13 11:20:22.986] [Update] No updates found!
    [2017-10-13 11:20:45.777] [Auth] Logging in from hearth...
    [2017-10-13 11:20:46.402] [Auth] Login successful!
    [2017-10-13 11:20:49.863] [Log] Config file was OK
    [2017-10-13 11:21:03.205] [Hearth] Found Hearthstone! [A]
    [2017-10-13 11:21:03.404] [Hearth] Region is US
    [2017-10-13 11:21:40.913] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
    [2017-10-13 11:21:41.142] EXCEPTION: DlR62QR3+Dt7zuoI+2WOL5Dn0ZmARmoG/B4+pAArgMSkcfF0p6AGScI6M9FYAkLpC6xurvQQR/6wS73rljA1FbwsQEvKjty4rZkGjsg5A0XFcUcLs1aPsPUul1lmpYU4+O3bMzfY/M+C5IyiwcpODzX8KT7zZNJ56ttAHhGXY6Vm9i75Z2nhbibC+VFWy18HUCvijTwpSNhaHM3HWqIl2w12Z/KJ+58If4L6SLCtUHu9L/48b9OmIcNx411CC6UDCq3c1zfeg5qqkOTZgik5IFfljqlmIUY3pWbGlq050S0KFLQeUqoQCw2eJCp+BrlGplf67tQwRy+yNtp41aKvN3qHadN326oJfCl1fU72Fm2ga7AAlFmmgjIBsQUlD1u55kWHj8+BsJe6zkgyF9LRY8BwZXH6rrnkfYwX9Q4kTnXzLfFwZK6MHwSkRKB8aL5Xftua6kel8HnGvmihVU8cQ/CYQvK7FnyQF/o6kXMojfOqiO5XnBpxqiAB1MVDei1qdZIshEkQBHW5S8LwDZiCE/mqDhmixl0SZYaRHWHrrNR8Sfnb1u/4V2hukwpw5rOC5xQnuXmKEBmCa6s2I/rlnJaUH2kyiO6kw+3kkoDk+AJbCBOxFUUanUYyvvPvNePUFInSpXxm9bFw/CQbu0+pXhnjiZ1Jfs5I/WTJ
    [2017-10-13 11:21:47.132] [Hearth] Found Hearthstone! [A]
    [2017-10-13 11:21:47.135] [Hearth] Region is US
    [2017-10-13 11:22:03.592] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
    [2017-10-13 11:22:05.385] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
    [2017-10-13 11:22:06.074] [Hearth] Found 1803 cards.

     

    And:

    [2017-10-13 11:03:15.967] Your version is: 0.4.12
    [2017-10-13 11:03:16.182] WebSocket connected!
    [2017-10-13 11:06:05.441] SceneChanged: {"GameID":"hearth","Scene":"TOURNAMENT"}
    [2017-10-13 11:12:25.443] Update status: Checking
    [2017-10-13 11:12:25.704] Update status: NoneFound
    [2017-10-13 11:15:12.048] SceneChanged: {"GameID":"hearth","Scene":"TOURNAMENT"}
    [2017-10-13 11:15:24.321] SceneChanged: {"GameID":"hearth","Scene":"HUB"}
    [2017-10-13 11:16:49.673] SceneChanged: {"GameID":"hearth","Scene":"TOURNAMENT"}
    [2017-10-13 11:20:21.804] Your version is: 0.4.12
    [2017-10-13 11:20:21.872] WebSocket connected!
    [2017-10-13 11:22:05.534] SceneChanged: {"GameID":"hearth","Scene":"TOURNAMENT"}

     

     

    Posted in: Innkeeper Feedback & Support
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