I joined Hearthstone few months ago and it was my first Blizzard game. I didn't spend a penny in the game but I was lucky to be able to get several good cards & legendary from normal coin packs. I spent nearly a month to save coins to unlock Naxx. I was able to build good decks and yesterday I was bragging to my friends about getting to Rank 9 for the first time.
But today, I received an account suspension email from Blizzard saying my account was suspended for botting. I was shocked. I submitted a ticket to Blizzard. But Blizzard said they did an additional review and the action will not be reversed. I did not bot. I didn't even know this thing exists in game. I guess I'm just unlucky. I know it's only 3 months but being suspended for no reason makes me mad and sad. I can create a new account and start with 40 new packs but I don't feel safe anymore. Who knows, maybe I'll get permanent ban after I bought 40 packs or when I get my account back after 3 months, I'll get banned again.
EDIT: At least Botters still get back what they bot earlier after 3 months while I won't get to save coins and pack for the next 3 months.
Thank you for the great gaming experience for the past few months. But you have disappointed me today.
*My English is not good so hopefully you understand what I'm trying to say
Hey man, mistakes happen, I hope that they can quickly help players with accidental bans.
However, it may take some time as a ton of botters are going to be sending in tickets saying that they never botted as well. It's not fun, and goes to show that botters/hackers just make games less enjoyable for everyone else.
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Unless explicitly stated, my posts are my opinion and mine only.
Hi,
I joined Hearthstone few months ago and it was my first Blizzard game. I didn't spend a penny in the game but I was lucky to be able to get several good cards & legendary from normal coin packs. I spent nearly a month to save coins to unlock Naxx. I was able to build good decks and yesterday I was bragging to my friends about getting to Rank 9 for the first time.
But today, I received an account suspension email from Blizzard saying my account was suspended for botting. I was shocked. I submitted a ticket to Blizzard. But Blizzard said they did an additional review and the action will not be reversed. I did not bot. I didn't even know this thing exists in game. I guess I'm just unlucky. I know it's only 3 months but being suspended for no reason makes me mad and sad. I can create a new account and start with 40 new packs but I don't feel safe anymore. Who knows, maybe I'll get permanent ban after I bought 40 packs or when I get my account back after 3 months, I'll get banned again.
EDIT: At least Botters still get back what they bot earlier after 3 months while I won't get to save coins and pack for the next 3 months.
Thank you for the great gaming experience for the past few months. But you have disappointed me today.
*My English is not good so hopefully you understand what I'm trying to say
Kent
It is bound to happen, mistakes are inevitable. As long as they are kept to a minimum - Blizz did a good job.
And what's that about "feel safe"? That's not a valid argument. You are never safe in your life, at any point.
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This is our town scrub!!!"
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Hey man, mistakes happen, I hope that they can quickly help players with accidental bans.
However, it may take some time as a ton of botters are going to be sending in tickets saying that they never botted as well. It's not fun, and goes to show that botters/hackers just make games less enjoyable for everyone else.
Unless explicitly stated, my posts are my opinion and mine only.
Hello!
It seems like you might want to post this on the official Blizzard forum for Hearthstone.
Also, as this is related to botting, I need to lock the thread and direct everyone to the botting discussion here.
I hope Blizzard looks deeper into your situation for you, and you get everything resolved.
Good luck.