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I'm currently rank 10 with 0 stars and despite me losing twice with those 0 stars I haven't gotten demoted. Bug or has something about ranked changed?
You cannot lose stars anymore at ranks 15, 10 and 5. It came with the latest patch.
This is to stop people from dropping from rank 3 to rank 20 and farming gold. People now just sit at rank 20 and climb during the last two days,
http://www.hearthpwn.com/news/2276-hearthstone-patch-7-1-small-time-buccaneer-spirit
Don't think that's the official annoucement of playfloors, but it mentions it.
And I believe this is the first official announcement: https://us.battle.net/forums/en/hearthstone/topic/20753287770. Anyway, this topic already has several threads in these forums. Locked.