Just wanted to check in with others here and ask if anyone else has been experiencing issues with connecting to HS on mobile?
Specifically, I just got a new phone (Galaxy S10), with the same phone company and connection, but for some reason the game won't start up while using data. It just gets stuck on the tavern doors, while the HS logo pulses blue.
But then strangely enough, it seems as though it works on wi-fi just fine.
I searched up this issue and found a really old post on the Blizzard forums where people were complaining about certain phone networks not working on data since back in early May. It sounds like this was never officially resolved and many people just can't play over mobile data.
But what I find strangest is that I didn't even change my phone provider and it is still using the same type of connection, as far as I know. So why would this be happening all of a sudden?
I've tried all of the "fixes" that the official site asks you to try, like clearing cache, reinstalling, etc etc...
Anyone else experiencing this kind of issue or know of solutions?
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Hey all,
Just wanted to check in with others here and ask if anyone else has been experiencing issues with connecting to HS on mobile?
Specifically, I just got a new phone (Galaxy S10), with the same phone company and connection, but for some reason the game won't start up while using data. It just gets stuck on the tavern doors, while the HS logo pulses blue.
But then strangely enough, it seems as though it works on wi-fi just fine.
I searched up this issue and found a really old post on the Blizzard forums where people were complaining about certain phone networks not working on data since back in early May. It sounds like this was never officially resolved and many people just can't play over mobile data.
But what I find strangest is that I didn't even change my phone provider and it is still using the same type of connection, as far as I know. So why would this be happening all of a sudden?
I've tried all of the "fixes" that the official site asks you to try, like clearing cache, reinstalling, etc etc...
Anyone else experiencing this kind of issue or know of solutions?