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Click on the buttons to change the PopCard background.
Click on the button to hide or unhide popcard elements.
As soon as you notice you’re frozen, relaunch the game. It’s better than conceding.
I’ve had this same issue twice before as well. I’ve lost my first turn to it the first time and it almost happened again the second time. When my opponent goes first and their Dino Tracking activates the cards suddenly disappear and the game freezes, it doesn’t even disconnect.