Hearthpwn

The battlepass blew up in their face to a degree that is hard to come back from. Blizzard lied about what it would be, then was silent for weeks while the community raged against them. Then finally caved without ever acknowledging how horrible the initial iteration was. 

When you combine that with ridiculous weighted RNG, a hidden matchmaker and a complete disregard for any semblance of a competitive game, you should not be surprised.  The pro players mostly quit, the streamers who gain popularity are the critics and the websites are mainly dead except for people who complain about the game and those that deride them for doing so. 

So I ask you a question. What do you get when you turn your game into a RNG clown fiesta rigged to stimulate spending instead of an interesting competitive game? You get what you fucking deserve.