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I haven't gotten a sync for my collection since I think I moved to Windows 10 a few months back. I've tried running InnKeeper as admin, but it just never works for me anymore. I've tried changing my collection with buying packs, dusting cards and changing/deleting decks. Nothing will get me to sync. Could it be the Firewall? Everything else works just fine.
Why not give Innkeeper a forced sync button? Mine doesn't sync, yet I'm clearly in Hearthstone, looking at my collection, making changes to decks, and it still won't sync.