So after 7 years of playing this game, I finally got 1,000 wins with Mage and got Fire Mage Jaina in December. Well, today I queued up a match with Fire Mage Jaina as my selected skin for my deck and noticed it was just regular Jaina. I thought it was just a glitch and didn't mind it, but when I went into my collection, I noticed that Fire Mage Jaina was actually missing and shows as me not having collected it despite already having had a deck with the skin and over 1,000 wins. Even after restarting the game, she still shows up as not being collected.
Is there anyone else experiencing this issue, or is it just a me thing?
So after 7 years of playing this game, I finally got 1,000 wins with Mage and got Fire Mage Jaina in December. Well, today I queued up a match with Fire Mage Jaina as my selected skin for my deck and noticed it was just regular Jaina. I thought it was just a glitch and didn't mind it, but when I went into my collection, I noticed that Fire Mage Jaina was actually missing and shows as me not having collected it despite already having had a deck with the skin and over 1,000 wins. Even after restarting the game, she still shows up as not being collected.
Is there anyone else experiencing this issue, or is it just a me thing?
I went here first, and then looked it up. They're aware of it and are working on a fix. Can an admin or someone lock this thread?
It's a bug. In the patch notes they said, they are "aware" of it.