• 1

    posted a message on Collection - Only 5 pages for neutral minions

    I'd like to add on that I'm also having the exact same problem - only 5 pages of neutral cards are showing up. I've done a fair bit of troubleshooting to try to resolve the issue but have yet to find a resolution.

    I tried uninstalling and reinstalling both Hearthstone and Innkeeper. Once Innkeeper and Hearthstone were uninstalled I cleared all of the relevant data in the Local, LocalLow, and Roaming folders in the %appdata% directory for BOTH Hearthstone as well as Innkeeper. This did not resolve the issue.

    I switched my battle.net launcher to open hearthstone in the EU region and the missing neutral pages reappeared but as soon as I changed back to my NA account and resynced the collection, I was back down to 5 pages. 

    I also tried creating an entirely new account on Hearthpwn. Once I synced Innkeeper to the new Hearthpwn account, the new account was also limited to 5 pages of neutral cards. 

    What's most interesting to me is Hearthpwn does have the data stored for my collection in the database as the counter at the bottom of the page does show I own 1082/1097 Neutral cards. Based on this, it appears to be some sort of display bug on the site, not an issue with Innkeeper or Hearthstone.

     

     

    Posted in: Site Feedback & Support
  • 0

    posted a message on Innkeeper always sets collection to private regardless of settings
    I have searched this issue and found two posts from this year that had the same problem, but neither seem to have been resolved. I have posted links at the bottom of this post to the relevant threads. I'm hoping to add useful information that can lead to solving this issue.
    On a fresh copy of windows that I installed today after reformatting my hard drive, I installed Innkeeper. I use Innkeeper to sync my collection to use on hearthpwn. Upon first installing Innkeeper it asks if you want to make your collection public. I checked the box to make my collection public as I use my hearthpwn collection in conjuction with a 3rd party utility and the collection needs to be public.
    I'm sure I checked the box to make it public, but when Innkeeper synced the collection it set my collection to private. Even though I was pretty sure I told Innkeeper I wanted to make it public, I assumed user error was a possibility and could have made a mistake. I checked within Innkeeper and could not find a separate setting anywhere, so I decided to reinstall.
    I uninstalled innkeeper and removed all relevant files from the \appdata\local and \appdata\roaming files, which wiped out the configuration for innkeeper. I then reinstalled innkeeper and went through the authentication process again, and was again prompted whether to set the collection to public. I'm 100% sure the second time around I checked the box to make my collection public. Once again after innkeeper did its' sync the collection was set to private.
    Once again I uninstalled and reinstalled, but this time when prompted with the question of whether or not I wanted the collection to be public, I unchecked the box to verify whether perhaps the functionality of the checkbox was reversed. After syncing the collection it was once again set to private. It does not appear that the check box has any bearing on whether or not Innkeeper sets your collection to public.
    Before doing the fresh windows install earlier today, I did have innkeeper installed on the machine. Innkeeper had been installed for probably at least a year and I never had an issue. I'm 99% certain Innkeeper was on the latest version on my previous windows install as I always allowed Innkeeper to update when I was prompted.
    My best guess is that the older build of Innkeeper had placed something in the config file that was allowing the functionality of innkeeper to continue to have the collection set as public on Hearthpwn, but at some point the functionality stopped working on newer versions when freshly installed.
    To verify whether this is the case it would likely be very helpful to compare the config files of an older install that was updated to the latest version vs the config file of a fresh install of the latest version - however I do not have the config file of the old install as my hard drive was formatted.
    To verify 100% that innkeeper was at fault for setting my collection to public, I used my mobile device where I was not signed into hearthpwn to know whether the collection was public or private. Each time I set the collection to public, then let innkeeper sync, the collection was immediately set to private. It was not set to private before innkeeper did the sync.
    The biggest problem that this causes is that when I set the collection to public manually on Hearthpwn, it clears all golden cards from my collection.
    I am willing to provide assistance required to help resolve this bug. I would attach my config file to this post but as it is a public forum and it appears that the config file may have personally identifiable information, I don't think it's wise to post publicly. Instead if a developer or employee would like to look at the config file, we can handle this in another manner.
    Also - I can't get the logs to file, so they're found below in the spoiler tag.

    Innkeeper.txt log 

    [2017-06-09 00:45:19.255] Innkeeper/0.4.7.0 (Release)
    [2017-06-09 00:45:19.257] [System] OS: Microsoft Windows 10 10.0.14393 (64 bit)
    [2017-06-09 00:45:19.439] [System] GPU: NVIDIA GeForce GTX 1080 Ti (22.21.13.8233)
    [2017-06-09 00:45:19.452] [System] Display 1: 1920x1080 (Primary)
    [2017-06-09 00:45:19.452] [System] Display 2: 1920x1080
    [2017-06-09 00:45:19.456] [System] Screen scaling factor is 1.00x
    [2017-06-09 00:45:19.456] [System] Aero is enabled!
    [2017-06-09 00:45:20.910] Innkeeper/0.4.7.0 (Release)
    [2017-06-09 00:45:20.912] [System] OS: Microsoft Windows 10 10.0.14393 (64 bit)
    [2017-06-09 00:45:21.091] [System] GPU: NVIDIA GeForce GTX 1080 Ti (22.21.13.8233)
    [2017-06-09 00:45:21.104] [System] Display 1: 1920x1080 (Primary)
    [2017-06-09 00:45:21.104] [System] Display 2: 1920x1080
    [2017-06-09 00:45:21.107] [System] Screen scaling factor is 1.00x
    [2017-06-09 00:45:21.107] [System] Aero is enabled!
    [2017-06-09 00:45:21.159] [IPC] Starting servers...
    [2017-06-09 00:45:21.346] [IPC] Servers started.
    [2017-06-09 00:45:21.347] [UI] Starting Electron...
    [2017-06-09 00:45:21.617] [UI] Electron started.
    [2017-06-09 00:45:23.144] [IPC] UI client connected
    [2017-06-09 00:45:23.147] [UI] UI is ready!
    [2017-06-09 00:45:23.151] [IPC] UI client connected
    [2017-06-09 00:45:23.156] [Update] Checking for updates...
    [2017-06-09 00:45:23.546] [Update] No updates found!
    [2017-06-09 00:45:27.667] [Auth] Logging in from hearth...
    [2017-06-09 00:45:28.310] [Auth] Login successful!
    [2017-06-09 00:50:11.015] [Log] Config file was OK
    [2017-06-09 00:50:16.017] [Hearth] Found Hearthstone! [A]
    [2017-06-09 00:50:16.046] [Hearth] Region is US
    [2017-06-09 00:50:18.372] [Log] Found Hearthstone path: D:\Programs\BattleNet\Battle.net\Hearthstone
    [2017-06-09 00:50:18.821] [Log] Found Hearthstone log path: D:\Programs\BattleNet\Battle.net\Hearthstone\Logs
    [2017-06-09 00:50:30.916] [Hearth] Found 4284 cards.
    [2017-06-09 00:50:33.273] [Sync] Starting Data upload...
    [2017-06-09 00:50:33.965] [Sync] Upload successful.
    [2017-06-09 00:50:36.273] [System] Saved app data to C:\Users\Kevin\AppData\Local\Innkeeper\Innkeeper.data
    [2017-06-09 00:53:39.974] Innkeeper/0.4.7.0 (Release)
    [2017-06-09 00:53:39.976] [System] OS: Microsoft Windows 10 10.0.14393 (64 bit)
    [2017-06-09 00:53:40.092] [System] GPU: NVIDIA GeForce GTX 1080 Ti (22.21.13.8233)
    [2017-06-09 00:53:40.105] [System] Display 1: 1920x1080 (Primary)
    [2017-06-09 00:53:40.105] [System] Display 2: 1920x1080
    [2017-06-09 00:53:40.108] [System] Screen scaling factor is 1.00x
    [2017-06-09 00:53:40.108] [System] Aero is enabled!
    [2017-06-09 00:53:40.175] [System] Loaded app data from C:\Users\Kevin\AppData\Local\Innkeeper\Innkeeper.data
    [2017-06-09 00:53:40.175] [IPC] Starting servers...
    [2017-06-09 00:53:40.367] [IPC] Servers started.
    [2017-06-09 00:53:40.367] [UI] Starting Electron...
    [2017-06-09 00:53:40.390] [UI] Electron started.
    [2017-06-09 00:53:41.744] [IPC] UI client connected
    [2017-06-09 00:53:41.752] [IPC] UI client connected
    [2017-06-09 00:53:41.756] [UI] UI is ready!
    [2017-06-09 00:53:41.764] [Update] Checking for updates...
    [2017-06-09 00:53:42.141] [Update] No updates found!
    [2017-06-09 00:53:42.147] [Auth] Auto Logging in...
    [2017-06-09 00:53:42.735] [Auth] Login successful!
    [2017-06-09 00:53:42.782] [Log] Config file was OK
    [2017-06-09 00:54:32.254] Innkeeper/0.4.7.0 (Release)
    [2017-06-09 00:54:32.256] [System] OS: Microsoft Windows 10 10.0.14393 (64 bit)
    [2017-06-09 00:54:32.300] [System] GPU: NVIDIA GeForce GTX 1080 Ti (22.21.13.8233)
    [2017-06-09 00:54:32.313] [System] Display 1: 1920x1080 (Primary)
    [2017-06-09 00:54:32.313] [System] Display 2: 1920x1080
    [2017-06-09 00:54:32.316] [System] Screen scaling factor is 1.00x
    [2017-06-09 00:54:32.317] [System] Aero is enabled!
    [2017-06-09 00:54:32.380] [System] Loaded app data from C:\Users\Kevin\AppData\Local\Innkeeper\Innkeeper.data
    [2017-06-09 00:54:32.380] [IPC] Starting servers...
    [2017-06-09 00:54:32.576] [IPC] Servers started.
    [2017-06-09 00:54:32.576] [UI] Starting Electron...
    [2017-06-09 00:54:32.600] [UI] Electron started.
    [2017-06-09 00:54:33.954] [IPC] UI client connected
    [2017-06-09 00:54:33.962] [IPC] UI client connected
    [2017-06-09 00:54:33.979] [UI] UI is ready!
    [2017-06-09 00:54:33.990] [Update] Checking for updates...
    [2017-06-09 00:54:34.311] [Update] No updates found!
    [2017-06-09 00:54:34.318] [Auth] Auto Logging in...
    [2017-06-09 00:54:34.833] [Auth] Login successful!
    [2017-06-09 00:54:34.886] [Log] Config file was OK
    [2017-06-09 00:54:39.900] [Hearth] Found Hearthstone! [A]
    [2017-06-09 00:54:39.929] [Hearth] Region is US
    [2017-06-09 00:54:43.576] [Log] Found Hearthstone path: D:\Programs\BattleNet\Battle.net\Hearthstone
    [2017-06-09 00:54:44.032] [Log] Found Hearthstone log path: D:\Programs\BattleNet\Battle.net\Hearthstone\Logs
    [2017-06-09 00:54:54.143] [Hearth] Found 4284 cards.
    [2017-06-09 00:55:43.166] [Hearth] Found 4283 cards.
    [2017-06-09 00:55:45.475] [Sync] Starting Data upload...
    [2017-06-09 00:55:46.056] [Sync] Upload successful.
    [2017-06-09 00:55:48.499] [System] Saved app data to C:\Users\Kevin\AppData\Local\Innkeeper\Innkeeper.data

    ui.txt log

    2017-06-09 00:45:23.126] Your version is: 0.4.7
    [2017-06-09 00:45:23.140] WebSocket connected!
    [2017-06-09 00:50:20.346] SceneChanged: {"GameID":"hearth","Scene":"LOGIN"}
    [2017-06-09 00:50:29.781] SceneChanged: {"GameID":"hearth","Scene":"HUB"}
    [2017-06-09 00:53:41.743] Your version is: 0.4.7
    [2017-06-09 00:53:41.755] WebSocket connected!
    [2017-06-09 00:54:33.966] Your version is: 0.4.7
    [2017-06-09 00:54:33.975] WebSocket connected!
    [2017-06-09 00:54:44.044] SceneChanged: {"GameID":"hearth","Scene":"LOGIN"}
    [2017-06-09 00:54:53.593] SceneChanged: {"GameID":"hearth","Scene":"HUB"}
    [2017-06-09 00:55:12.823] SceneChanged: {"GameID":"hearth","Scene":"COLLECTIONMANAGER"}
    [2017-06-09 00:55:45.794] SceneChanged: {"GameID":"hearth","Scene":"HUB"}

     

    Posted in: Innkeeper Feedback & Support
  • 0

    posted a message on Kibler's Reno Shadowpriest

    Sylvanas could probably be replaced by something like a Piloted Sky Golem while we're still using Wild format, especially considering many times Sylvanas is silenced or played around. If you don't have Sky Golem, Cairne Bloodhood might also be good, but nowhere near as strong. 

    I think Kodorider is sort of hard to replace because it's one of the best cards in this particular deck. Most of the time it gets killed right away, but if it doesn't you basically either win or cost the enemy a ton of resources. You could always just a different similarly costed strong card like Dr. Boom, but there's nothing really similar to Kodorider to replace it with. 

    This, of course, is Kibler's deck and these are my personal recommendations for substitutes. Admittedly, I'm not a great deckbuilder so there may be better substitutes out there. You could always try a few different substitutes things and see what something works.

    Posted in: Kibler's Reno Shadowpriest
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