Legendary Skin Product Description Correction - You Can Ask For A Refund!
After numerous people all over social media pointed out that the new Legendary skins don't have a Hero Power animation, even though based on the shop description they were supposed to have one, we've just got a statement from the team.
The big part is that if you have purchased one of the 2 new Legendary skins, you can ask for a refund.
We're curious, are you going to ask for a refund because of that? Also, how important is it to you that they don't have a special Hero Power animation?
Quote from BlizzardHello all,
We’ve recently updated the product description on the Sylvanas Ranger General Legendary Bundle and we wanted to clarify that change.
Some (non-3D) premium Hero Skins are intended to include unique hero power VFX. For the new Legendary (3D) Hero Skins, we wanted the focus to be on the 3D hero model, so the hero portrait has a special animation when you use your hero power, instead. It was brought to our attention that the wording of the Legendary Hero Skin descriptions made it sound like Legendary Hero Skins would have both, so we corrected that wording to make the product description clearer.
This change applies to both the Arthas Menethil Bundle and the Sylvanas Ranger General Legendary Bundle. Customer Service will handle refunds for anybody who purchased these bundles prior to this clarification and wants a refund due to the change.
Actual false advertising. For once, people have a reason to be legitimately angry at Blizzard.
Hello!
If anyone is familiar.
If I ask for a refund, will they also take away all the cards I have opened in the packs?
Or will it be just the skin?
They won't take away anything, because the can't they can only remove dust.
You can buy the skin again, but they is no point, because you kept it. It is basically a free skin for people who bought it before. Maybe it the will remove 500dust.
I did the same.
Last money Blizz got from me was Edwin Rogue skin, because FINALLY I was able to play rogue as male.
Good, at lest hearthstone has not sunk to low.
Ok Sylvanas isn't that bad, but come on. They are cosmetics with less esthetical value than their free counterpart. But they also cost more than actual cosmetics for you home or body to wear. The weird thing is how diamond cards actually managed to hit that in-between of HS style and animation, but somehow they just went for a worse wc3 look....
These new WC3-like animated portraits are just awful and out of HS general graphics style, I hope they will be completely removed from the game with a refund to anyone who purchased this crap after a misclick.
Only noobs and whales that cant resist the word NEW in store will buy this scam crap.
DONT BUY THIS SKINS BECAUSE THEY WILL BE FREE -GOLD IN THE FUTURE AND THIS COSMETICS ARE UNNECESSARY AND THEY ARE LAME!
Any skin in the past was possible to buy for gold? I don't remember.
Yes, there were past skins for purchase at some point, for the price of 500 gold.
This is ture but not for everysingle skin, they were only a few.
Basically if you purchase the 3D skins before the corrections it was now a free skins. In this case it's actually a pretty good free skin.
Idk who bought that ugly shit. It looks like thing form different game.
Does anyone thinks this "legendary" skins absolutely don't match Hearthstone style? They're pretty disgusting to be honest.
I like them. I do admit they'd look more in line with the game's overall design if they didn't have those elaborate portrait frames though. But then again, the HS design team is clearly starting to move away from the old design style, at least for new content, see signature cards for instance.
i thought the bug is no hero power vfx. turns out its the description. ITS EVEN WORSE NOW THAT THEY CONFIRMED IT. they couldve just "oops we forgot to put hero power vfx. well do it later" BUT NOPE, youre not getting hero power vfx for that little money, player
25 bucks and they can't be arsed to give them unique hero power animations? That's hilarious. Maybe for the Signature Hero Skins ;P
ranran: "YES!!!"
Garbage. Didn't bought.
Use this as an opportunity to stop whaling and buying cosmetics! Stop your addiction like I did! Merry christmas and remember, your money is always spent better when not spent at Blizzard.
How hard can it be to make a hero power animation... Especially for a product you're selling directly, not one that gets given as a random reward.
"For the new Legendary (3D) Hero Skins, we wanted the focus to be on the 3D hero model, so the hero portrait has a special animation when you use your hero power."
You know, you could do both...