This post was last updated at 8 AM EST on March 2nd. Ranked is now online. Update available here.
Blizzard Confirms Ranked Play Issue - Ladder Temp Disabled in Regions with New Season
Keganbe has confirmed there is an issue with the new ranked season that is currently active in the Asia and Europe realms where stars aren't working as intended. Ranked play has been temporarily disabled in these regions while they investigate.
Quote from KeganbeWe are aware of an issue with Ranked Play progression for the March 2018 season roll. While we investigate, we have temporarily disabled Ranked Play mode in regions where the March season has begun, which currently includes Asia and Europe. We will continue to update this thread as more information becomes available.
We believe we have the causes nailed down and the fixes are in progress. As long as nothing goes wrong, we hope to have a hotfix out later tonight.
The fix we are preparing will stop the season roll issues from happening to more people. We are still working out if we will be able to correct those who have already gone through the season roll process.
Thanks for being patient with us as we have been working this out :) [Source]
We have identified the cause of the issues with Ranked Play progression, and are working on a resolution. While we continue to work on this, Ranked Play will be in extended maintenance. We will continue to update this thread with information as it becomes available. [Source]
We are providing an update to inform our players that we are continuing to work on the issues that arose with the Ranked Play season roll. Please continue to monitor this thread for the latest information.
Thank you for your patience. [Source]
We are continuing to work on the issues that arose with the Ranked Play season roll. Please continue to monitor this thread for the latest information and updates. We will let players know as soon as we have a solution
Thank you for your patience. [Source]
We have implemented a hotfix which should resolve the issues we were seeing with Ranked Play. With this fix in place, we are now working on addressing the accounts of players affected. Once that is completed, we will be able to bring Ranked Play back online.
We will continue to provide updates until Ranked Play is back up. [Source]
The game is coded using punch cards, it will take a while to feed them into the machine.
So, I got to rank 5 last season, now it says I got rank 25 in the October 2015 season, I have seen other people have the same issue but did get their reward later? Should I just press next? I am a bit afraid of missing out on my reward.
EDIT: my rank is 9 in the friends menu, so that atleast seems to be right.
EDIT 2: So, after what seemed to be "ranked play of Hearthstone through the ages" and becoming rank 25 in 2015, 2016 and 2017, I got my ranked reward chest. Bit odd but oh well.
Same thing happened to me and many others. Like all technical problems the solution is to restart 1-12 times before contacting technical support again. ;)
"Have y tried turning it on and off again?" "Yes? Okay now repeat that process 12 times" Seems like it ;D
9 hour old post. I wake up in Sweden and gonna play some ranked. Nope... WOW! This is really bad.
*problems of a small indie company*
eurgh... post like this one piss me off, and I'm a very calm person 99% of the time
but before I continue with firing shots may I ask what do you do for a living? ;)
I am a programmer actually... backend.
Rank doesnt work in Russia yet
My rank is now 4 and 5 stars. Seems good to me :D
EU - got 4 ranks lower as expected. Can't play ranked though - error while creating game.
Logged in on eu a few minutes ago and have the same problem, in Deck select everything is right but doesnt got my reward...
GGramdalf420,
please dont bother us with your unneeded opinion.
Thank you.
This one got posted at the wrong comment.
Is it fixed yet?
Game said: completed "Angry Chicken" last season. Are you kidding me?
Is it safe to login or just wait until they sole the problem .
Basically do not login until they solve it.
That's cool Blizz, bugs happen.