3 Free Kobolds Card Packs Coming in January for Daily Quest Bug
As a bit of compensation for players who aren't reliably getting their dailies on time, and as a celebration of the new expansion, all players are receiving 3 Kobolds & Catacombs card packs in the new year.
- So many dungeon runs being run impacted the Hearthstone service causing the issue.
- Your packs will be available through Battle.net gifting in early January. Mobile players can login to the Blizzard account site to redeem.
- Completing your daily is possible even if it doesn't display. Yes, you do still get the rewards.
- A long-term solution for the daily quest bug will be implemented in the new year. Short-term solutions are incoming.
See below for some tips on how to get your dailies to show up if you aren't seeing them on login.
Quote from Jesse HillGreetings,
Thanks for helping to make the launch of Kobolds & Catacombs legendary! Millions of players joined us to explore the vast kobold dungeons, and we hope all your adventures into the depths have been incredibly fun.
After launch, we discovered something not-so-fun: an issue that delayed some players from receiving new daily quests after logging in, largely due to the unexpected impact that so many Dungeon Runs had on our services. We immediately set to work investigating the issue and implemented hotfixes to resolve it. We’re still working on it, but at this point the delay is significantly reduced, and in most cases players will now see their daily quests immediately upon log in.
Due to the nature of the issue, some players may still experience a delay between 10-30 minute after logging in to get their daily quest. Here are some steps you can take to prompt the quest log to update if you are not already seeing new quests upon login.
- Check your quest log 10-30 minutes after logging in for the first time after quests reset. You need not remain logged in for that time.
- Manually refresh the quest log by pushing the Quest Log button.
- Play games in Play Mode or Arena (Note that Dungeon Run will not cause the quest log to update).
- Note: If you happen to complete your quest without seeing the quest log update, you’ll still be properly rewarded
We’re currently working on short-term solutions that should soon make these additional steps unnecessary, and we plan on implementing better long-term solutions in the new year.
We understand how important daily quests are to the experience of Hearthstone, and we’re sorry for any confusion or frustration affected players might have experienced. As a celebration of Kobolds and Catacombs and a thank you to affected players for being patient while we worked to fix this issue, we’re sending all Blizzard players three Kobolds & Catacombs card packs, for free, on us!
Your free card packs will arrive via Blizzard Battle.net gifting in early January. To redeem on mobile, just log into Blizzard Battle.net via your favorite browser. If you’re on PC, you can click the gift icon on the upper right next to your Battletag. If your packs don’t appear in-game after you claim them, please try restarting Hearthstone.
Thanks for joining us in the tavern, and we wish you warmth and joy for the holidays!
We're only getting Black Keys anyway :^)
An announcement by Blizzard at last! And I don’t mind free stuff, thanks blizz :)
Well at least it's an acknowledgement of the screw-up!
Thanks Blizz! <3 :)
I get this mostly everyday. Sometimes even changing the language by itself alone doesn't work, I need to restart the game multiple times.
Entering one causal game and then conceding, then start logging in and out works for me.
an issue happened and we getting compensated wow how rare of paps blizzturd ... pretty good can't complain ty
Lucky enough to have gotten all my quest, but I do appreciate 3 packs as I still am missing a lot of cards that I would like to use...
Mostly epics, they seams to be good this time around
Ty for the 3 free packs Blizzard! :)
Anyone else notice that you have dailies but they don’t appear? I got a few 50g quest completion rewards even though they weren’t listed in app. Anyway, 3 free packs is awesome! I’ve been really lucky thus far with the cards from K&C, usually an epic every 2-3 decks.
Glad with the 3 packs! Sucks for the people who lost more than that, for the people still struggling to get their dailies: relog a couple of times, that seems to work for me when I miss them.
Hey Jesse! That guy helps run a fireside I go to sometimes! Cool guy! Thanks for the update blizz!
The only way for me to get daily quest is restart the game until a new one come up.
Thanks Blizzard!,
People you can whine, you can be angry, you can shout. doesnt matter how much gold you lost or not they give some kind of compensation.
For massive online games, it's just not workable to check who lost gold and who doesn't be happy you got something ;) i know it sucks you lost gold, but try harder loging more times
It's funny how blizzdrones defend Activision Greedzzard no matter what. I have effectively lost more than 300 gold already due to this "bug" (It's actually funny how all gold related bugs appear every single time when a new expansion gets released, what a coincidence huh?) and they are only giving 3 packs as compensation (Virtual packs by the way, something they can give literally without losing a single cent, yet they only give 3) and I am supposed to be grateful? Yeah right. Now I'll tell you what's even funnier: Remember how the greedy lazy devs claim they don't nerf cards because it would require a game update forcing the game to be reinstalled in every device? Also do you remember that one time there was a bug that made impossible to buy packs with real money on iPhone devices and they fixed it IN LESS THAN AN HOUR and forced everybody to reinstall the game after everybody already updated it and they didn't give a shit? Oh, but a gold bug? A bug that makes people get less in-game free currency? Yeah, let's just fix it in a month.
<snip>
You seem like the kind of guy that everyone avoids in an office for fear of being held verbally hostage.
Hey look, it's the guy with the "it's digital, so it must be costless" fallacy.
You sir, have problems. I suggest you go and see a psychiatrist. You can call us names all you want, but in reality we are the rational fans that realize our minor gaming inconveniences are, at most, minor annoyances. Let's not forget the quest and gold system are rewards for players of an (ultimately) FREE game. The true offenders of this community are the spoiled, entitled little shit heels like yourself, crying like 3yr old who had their candy taken away. Grow up or shut up.
Summary:
OMG how rude they are! They actually have an obvious priority list where money comes first?! How unexpected and how disgusting! And I thought they haven't made this game for money!
This rude company even dares to give me three free packs, how annoying(xD)! IMO I should get more packs that's unfair! mommy that's unfair! You owe me more free stuff because you DARED have a bug in your game OMG!
Now let's invent retarded accusations that the bug was intentional! Ahuh!!!
&for the finale let's curse everybody because i'm angry & I don't have better ways to express myself because my drunk daddy hasn't taught me such so: !@#$****!@#$****!@#$****!@#$****!@#$****!@#$****!@#$****!@#$****!@#$****!@#$****!@#$****