Update 9:25 PM EST: Packs have begun to go out. It could take some time for them to go out to everyone.
Tri-Class Card Drop Rates Fixed - Affected Players Will Receive 33% of Packs Opened as Compensation
The bug with tri-class cards having a higher than intended drop-rate has been fixed!
- The hotfix for this issue went live at 2:30 PM PST.
- You will only receive compensation for packs opened prior to the hotfix.
- Compensation is equal to 33% of the number of packs you opened.
- Other regions will not see this bug as it will be fixed before Gadgetzan is activated on them.
- It has not yet been determined when exactly the compensation packs will be delivered. They're working "as quickly as possible".
Quote from CM_ZeriyahGreetings,After the launch of Mean Streets of Gadgetzan on the Americas server, we discovered a bug with Mean Streets of Gadgetzan card packs that unintentionally made the drop rate of tri-class cards higher than intended. We apologize for any inconvenience this has caused.
A hotfix was rolled out to all players on the Americas server at 2:30PM PST, which corrects this issue. Players on the Americas server will now see tri-class cards appear at a drop rate that is consistent with other cards of their rarity.
Any player on the Americas server who opened Mean Streets of Gadgetzan packs before 2:30PM PST will receive additional Mean Streets of Gadgetzan packs as compensation. The affected players will receive 33% of the total amount of Gadgetzan packs opened before 2:30PM PST, rounded up, to a minimum of one, regardless if the player acquired packs through gold, Quests, or real money. Since cards are generated upon pack opening and not pack purchase, packs purchased before the hotfix but opened after the hotfix will not experience this bug and will not be a part of the compensation roll out.
For example, if a player opened their 50 pack pre-purchase bundle before 2:30PM PST, they will receive 17 additional packs. (33% of 50) If a player opened one pack of Mean Streets of Gadgetzan cards and completed a Quest that awards two packs before 2:30PM PST, they will receive one additional pack. (33% of 3) If a player opened 47 packs before 2:30PM PST, and 23 packs after 2:30PM PST, they will receive 16 additional packs. (33% of 47 affected packs)
This fix will also be added to the release of Mean Streets of Gadgetzan before packs are available to open in all other regions, so players will not be affected by this bug when Mean Streets of Gadgetzan goes live in their region.
We are currently working on when the compensation will be applied to affected players. We will provide additional updates as they become available.
Thank you for your patience and understanding as we worked to resolve this issue as quickly as possible.
I opened 80+ packs
Got 1 Lorewalker Cho and Millhouse Manastorm
Tfw
My bad :(
Thank You for this wonderful gift of 33% more packs. I appreciate it. Happy Feast of Winter Veil to you.
All i c is dust, 1 Don Han'Cho and a Grimscale Chum
still more dust in one pack than in all of my 40 packs.
https://www.youtube.com/watch?v=jC6hadK8or8 - my 39 packs
https://www.youtube.com/watch?v=FB3SBBZDGXo - my 40th pack
Thats average situation on EU. and we didnt get any compensation. Thanks blizzard!
Is this fixed yet or still an issue? Should I buy packs now? If I buy now, they are still fixed, and a second wave of compensations doesn't get offered, I'm kind of screwed.
I'm EU FeelsBadMan
12 packs - 12 rares and 1 epic FeelsBadMan ;(
I opened 151 packs, got 9 legends and was quite pleased with the results, even if I did crack 4 of the Jade Panda chick. I logged back on later in the night and had 50 packs waiting on me and grew concerned. Checked my bank account and didn't have any additional charges. It's good to know that they did this reparation. On a side note I only got 2 legends from my 50 extra packs, but I won't complain about free stuff.
I thought the same thing too. I had just put my phone in my pocket while open in hearthstone for like 20 minutes before I opened it again. I thought I somehow bought 3 $9.99 card packs when I saw 21 packs to be opened. How much dust did you get from opening 151 packs?
I am far from being convinced that this is fixed! My first 100 packs had one legendary and a SHIT TON of triclass cards.... Just 1 hour ago I opened 40 more packs.... Still a SHIT TON of triclass cards and NO LEGENDARY! I've played since naxxramas and this issue has NEVER happened before.... Litteraly every time something new came out or I just felt like getting more packs I would get a good number of legend cards and epics.... Now I didn't get anything and it was very discouraging feeling. It's like comparing night and day between the other card pack expansions, sthe only thing I'm convinced of here is that it's either one of two things.... Either the drop rate for legend and epics became insanely low, or the card packs are still f+#ked up. PS, my English isn't that great so sorry if my comment is hard to understand.
I was definitely affected by this bug (or something VERY much like it) after 2:30pm PST.
I got 3x Ancient of Blossoms in one pack, and multiple of the cards as dupes in the same pack in the first 2 slots when you open on mobile. I would say somewhere around 25%+ of my packs had duplicates in the first two slots. Cards that I can remember this happening to were: Jade Idol (Rare, 2x two dupes), Smuggler's Crate (Common, 4x two dupes), Jade Shuriken (Common, 3x two dupes), and Blastcrystal Potion (Common, 3x two dupes). At least 12 out of the 46 packs I opened had duplicate cards in the first two slots.
I wish I got screenshots, especially of the 3x Ancient of Blossoms, but I didn't think about it at the time.
That is literally impossible, legendaries are guaranteed every 40 packs.
opened 78 packs got 2 same legends, i know the feel bro..
guarantee legendary every 40 packs?
Its true! it is called "pitty timer."
Or "notorious internet complainer's doom"
For people still getting the same cards over and over (in the case for the tri-classe cards or others) I suggest you to send a message or post a thread to blizzard , I've already created a topic on the forum ( here: http://us.battle.net/forums/en/hearthstone/topic/20752298295#1 )
I suggest you to share your problem there or create your own thread but to stop complaining here as nothing will hapen :/
Yup in a way , let's call for fairness x)
Even though I did not receive any extra packs, I'm glad Blizzard was able to admit that they messed up, and that they actually took action. Although some of us may feel slighted, those who opened packs before the patch deserved reparations of some form or another.
Well done Team 5!
The one expansion I wait to open my packs, but I still got 9 legendaries (1 duplicate) out of 216 packs. :)
I dont care. I buy nothing from blizzard anymore this was absurd. 66 packs and i got one legendary