Blue Posts - NA & EU Beta Wave, Arena Gold Bug Resolution; Closed Beta Known Issues

NA & EU Beta Waves

A wave of beta invites went out to eligible players in the North American and European beta regions today. If you haven't checked your BattleNet email inbox yet, now would be a great time! We've had two large waves of beta invites for two business days in a row now. More may be on the way!

Originally posted by Blizzard

We did send out a wave of EU closed beta test invites this morning. The EU wave has concluded for the day. (Source)

We are in the process of sending out another wave of beta keys for the NA closed beta test. Please check your emails. (Source)

Arena Gold Bug Resolution

Yesterday we announced that there was a pretty nasty gold bug going around that some people have unfortunately caught through playing in the Arena. The issue has been resolved and any players who lost gold due to the bug will be credited gold equivalent to what should have been received. Were you effected by this bug? Let us know how much gold you got back in the comments!

Originally posted by Blizzard (Blue Tracker / Official Forums)

We have identified an issue where some players were not receiving gold from rewards even though the game client indicates that gold was received. This issue should now be resolved and all players that were impacted by this issue will be credited with an amount of gold equivalent to what should have been received. We apologize for any inconvenience that this issue may have caused.

We are currently in the process of going through the impacted accounts, so it will take some time. All impacted accounts for both the North American and European closed beta test will be credited back gold at a later date.

Closed Beta Known Issues

It's been almost a week now since the latest patch, and it's time to take a look at all the annoying bugs that have popped up. If you've been experiencing any problems with Hearthstone that aren't on this list of bugs, be sure to check the technical support forums and see if someone else has reported the issue before submitting it yourself. Helping to report bugs with the game will make sure we see improvements in future patches and the Hearthstone experience will be much better for everyone!

Originally posted by Blizzard (Blue Tracker / Official Forums)

As a reminder, this list will not list every bug that is active and occurring in Hearthstone. What it is listing are a select few issues -- chosen due to severity/impact -- that are active and confirmed as bugs by Quality Assurance with verifiable steps and an expected fix. We have hundreds of bugs in our database, so it would be impossible to list all known issues. Just because a bug is not on this list does not mean we don't know about it! In addition, potential exploits and the like will never be listed here.

Please note that documented bugs may not always be fixed in the order in which they were reported. In some cases, we may not have a timeline for a when a bug will be fixed and some bugs may not be able to be fixed at all. If we are able to verify that a documented bug cannot be fixed, it will be removed from this list. 

Thank you for your continued reports, and enjoy Hearthstone!!!

Known Issues:


  • Setting a custom deck name can cause issues when trying to edit the contents of the deck. Restarting the client will allow you to edit the deck again.
  • The first custom deck you create on the account can cause the client to halt. This only occurs with a mage custom deck and a client restart is needed.
  • Sometimes daily quests are not granted immediately.
  • Sometimes minions will shift positions on the board.
  • The AI can make incorrect choices.
  • The End Turn button can appear at the incorrect angle.
  • An already opened chat history window overlaps any pop ups for friendly challenges.
  • The Credits do not roll properly when viewed from the lobby of Play Mode, Practice Mode or The Arena.


  • Opening multiple packs in a row using 'Spacebar' can cause the client to become unresponsive. A client restart is needed to work around the issue.This is only a visual bug and the cards are added to your collection properly.
  • Alt+tabbing while on a loading screen can cause graphical issues.
  • Alt+tabbing on a Mac can cause the Dock to remain visible.


  • The client can become unresponsive when quitting from the menu.
  • The sound effects from pack opening can loop.
  • Mac retina resolutions are not yet supported.
  • Alt+tabbing can cause audio to be heard when the client is not in focus or to not be heard in-game.
  • OSX specific keyboard commands do not function consistently with other Blizzard title.
  • The Warcraft 2 music is incorrectly controlled with the SFX slider as opposed to the music slider.


  • Returning a card to a player's hand can cause the card to remain facedown on the board.


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