27.4 Known Issues - Malware False Positive - Issues with Renathal and Anomalies

With any new Patch there's bugs and issues, this is the official acknowledgement and often solution for them. Read more below! Updated on Wednesday.

Quote from Blizzard

Patch 27.4 is now live and Yogg-Saron is unleashed from his prison in the new 38-card Fall of Ulduar Mini-Set! Follow this page for updates on issues we’re tracking with this patch.

The following are some of the known issues we’re tracking this patch:

  • [Added 9/19] We’ve received reports of antivirus software flagging “audioplugin_fluxer.dll” as malware. This is a false positive that has been submitted to the antivirus vendors for clearance. The file can be safely restored without risk and we are working to clear the flags as quickly as possible.

  • [Added 9/19] The team is investigating an issue with Battlegrounds games unexpectedly hanging. Maiev has (ironically) gone dormant and is temporarily unavailable as a Hero until a fix is found.

  • [Updated 9/19] Some Hearthstone anomalies have unintuitive interactions with Start of Game cards such as Prince RenathalA fix is coming in a future hotfix patch.

  • [Added 9/19] Player records may not be visible in Duels games. The team is investigating the issue.

  • [Added 9/19] Some Duels Hero Powers are visually incorrect in hero selection. The hero powers should work correctly in game and the team is investigating the issue.

  • [Added 9/19] We’re aware that some games vs official bot opponents may not have Hearthstone anomalies. A fix is coming in a future hotfix patch.

  • [Added 9/19] The description of the Clockwork strike incorrectly notes that the strike can be earned by completing the Battlegrounds season 4 pass. This strike is only available as a direct purchase and can be obtained now. The description will be updated in a future patch.

  • [Resolved 9/19] Players were able to select the same option multiple times from Bound Souls created from Souleater's Scythe.

  • [Added 9/19] Sargeras, the Destroyer was adjusted to no longer interact with the original The Twisting Nether token if he is copied from the enemy board. For example, if you Reverberations an enemy Sargeras, the Destroyer and choose “To the Void!”, no minions will be sent to the The Twisting Nether. This is an intentional change and the patch notes will be adjusted to incorporate this note. We apologize for the missed communication.

  • [Added 9/19] The team is investigating issues with the Duels collection appearing empty during deckbuilding on mobile clients only. As a workaround, after selecting your hero, restarting the client will allow you to build a deck. Desktop clients are unaffected at this time.

  • [Added 9/19] Finale cards “glow” at incorrect times when costs are adjusted by outside factors such as anomalies. A fix is coming in a future hotfix patch.

  • [Added 9/19] Hardcore Cultist and Concert Promo-Drake cannot trigger their Finale effects when costs are adjusted by outside factors such as anomalies. A fix is coming in a future hotfix patch.

  • [Added 9/20] Some weapons that adjust their own stats, such as Spirit Claws, were not fixed in the most recent bug fix. A further bug fix is planned for an upcoming hotfix.

  • [Added 9/20] The team is aware that some Battlegrounds players can’t see the game’s Anomaly during the hero select screen. This appears to affect iOS devices. We’re investigating the cause and working on a solution.

We’ll continue to update this post as we get more information.


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