• 1

    posted a message on Token not valid

    Innkeeper.log

    [2020-01-06 05:23:29.335] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:23:29.337] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:23:29.367] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:23:29.370] [System] Display 1: 1680x1050
    [2020-01-06 05:23:29.370] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:23:29.372] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:23:29.373] [System] Aero is enabled!
    [2020-01-06 05:23:29.405] [IPC] Starting servers...
    [2020-01-06 05:23:29.441] [IPC] Servers started.
    [2020-01-06 05:23:29.441] [UI] Starting Electron...
    [2020-01-06 05:23:29.731] [UI] Electron started.
    [2020-01-06 05:23:30.214] [IPC] UI client connected
    [2020-01-06 05:23:30.220] [IPC] UI client connected
    [2020-01-06 05:23:30.221] [UI] UI is ready!
    [2020-01-06 05:23:30.233] [Update] Checking for updates...
    [2020-01-06 05:23:30.421] [Update] No updates found!
    [2020-01-06 05:23:39.168] [Auth] Logging in from hearth...
    [2020-01-06 05:23:39.931] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:23:49.295] [Auth] Logging in from hearth...
    [2020-01-06 05:23:49.913] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:27:05.383] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:27:05.386] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:27:05.462] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:27:05.465] [System] Display 1: 1680x1050
    [2020-01-06 05:27:05.465] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:27:05.468] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:27:05.469] [System] Aero is enabled!
    [2020-01-06 05:27:05.502] [IPC] Starting servers...
    [2020-01-06 05:27:05.539] [IPC] Servers started.
    [2020-01-06 05:27:05.540] [UI] Starting Electron...
    [2020-01-06 05:27:05.590] [UI] Electron started.
    [2020-01-06 05:27:06.037] [IPC] UI client connected
    [2020-01-06 05:27:06.044] [IPC] UI client connected
    [2020-01-06 05:27:06.048] [UI] UI is ready!
    [2020-01-06 05:27:06.061] [Update] Checking for updates...
    [2020-01-06 05:27:06.953] [Update] No updates found!
    [2020-01-06 05:27:11.453] [Auth] Logging in from hearth...
    [2020-01-06 05:27:12.452] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:28:26.647] [Auth] Logging in from hearth...
    [2020-01-06 05:28:27.398] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:28:42.998] [Auth] Logging in from hearth...
    [2020-01-06 05:28:43.625] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:29:35.629] [Auth] Logging in from hearth...
    [2020-01-06 05:29:35.933] [Auth] Logging in from hearth...
    [2020-01-06 05:29:36.383] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:29:36.607] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:29:39.912] [Auth] Logging in from hearth...
    [2020-01-06 05:29:40.518] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:29:50.303] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:29:50.308] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:29:50.338] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:29:50.338] [System] Display 1: 1680x1050
    [2020-01-06 05:29:50.338] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:29:50.338] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:29:50.338] [System] Aero is enabled!
    [2020-01-06 05:29:50.378] [IPC] Starting servers...
    [2020-01-06 05:29:50.418] [IPC] Servers started.
    [2020-01-06 05:29:50.418] [UI] Starting Electron...
    [2020-01-06 05:29:50.458] [UI] Electron started.
    [2020-01-06 05:29:50.926] [IPC] UI client connected
    [2020-01-06 05:29:50.932] [IPC] UI client connected
    [2020-01-06 05:29:50.933] [UI] UI is ready!
    [2020-01-06 05:29:50.945] [Update] Checking for updates...
    [2020-01-06 05:29:51.708] [Update] No updates found!
    [2020-01-06 05:29:58.713] [Auth] Logging in from hearth...
    [2020-01-06 05:29:59.613] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:30:49.324] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:30:49.326] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:30:49.359] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:30:49.360] [System] Display 1: 1680x1050
    [2020-01-06 05:30:49.360] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:30:49.363] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:30:49.363] [System] Aero is enabled!
    [2020-01-06 05:30:49.395] [IPC] Starting servers...
    [2020-01-06 05:30:49.432] [IPC] Servers started.
    [2020-01-06 05:30:49.432] [UI] Starting Electron...
    [2020-01-06 05:30:49.478] [UI] Electron started.
    [2020-01-06 05:30:49.912] [IPC] UI client connected
    [2020-01-06 05:30:49.919] [IPC] UI client connected
    [2020-01-06 05:30:49.936] [UI] UI is ready!
    [2020-01-06 05:30:49.949] [Update] Checking for updates...
    [2020-01-06 05:30:50.128] [Update] No updates found!
    [2020-01-06 05:31:11.274] [Auth] Logging in from hearth...
    [2020-01-06 05:31:12.274] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:32:06.772] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:32:06.775] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:32:06.809] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:32:06.811] [System] Display 1: 1680x1050
    [2020-01-06 05:32:06.811] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:32:06.813] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:32:06.814] [System] Aero is enabled!
    [2020-01-06 05:32:06.845] [IPC] Starting servers...
    [2020-01-06 05:32:06.881] [IPC] Servers started.
    [2020-01-06 05:32:06.882] [UI] Starting Electron...
    [2020-01-06 05:32:06.926] [UI] Electron started.
    [2020-01-06 05:32:07.353] [IPC] UI client connected
    [2020-01-06 05:32:07.360] [IPC] UI client connected
    [2020-01-06 05:32:07.364] [UI] UI is ready!
    [2020-01-06 05:32:07.375] [Update] Checking for updates...
    [2020-01-06 05:32:08.182] [Update] No updates found!
    [2020-01-06 05:35:48.376] [Auth] Logging in from hearth...
    [2020-01-06 05:35:49.435] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:37:13.291] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:37:13.294] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:37:13.324] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:37:13.326] [System] Display 1: 1680x1050
    [2020-01-06 05:37:13.326] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:37:13.329] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:37:13.329] [System] Aero is enabled!
    [2020-01-06 05:37:13.366] [IPC] Starting servers...
    [2020-01-06 05:37:13.400] [IPC] Servers started.
    [2020-01-06 05:37:13.401] [UI] Starting Electron...
    [2020-01-06 05:37:13.435] [UI] Electron started.
    [2020-01-06 05:37:13.869] [IPC] UI client connected
    [2020-01-06 05:37:13.876] [UI] UI is ready!
    [2020-01-06 05:37:13.877] [IPC] UI client connected
    [2020-01-06 05:37:13.887] [Update] Checking for updates...
    [2020-01-06 05:37:14.631] [Update] No updates found!
    [2020-01-06 05:37:18.405] [Auth] Logging in from hearth...
    [2020-01-06 05:37:19.258] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:41:13.113] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:41:13.115] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:41:13.189] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:41:13.190] [System] Display 1: 1680x1050
    [2020-01-06 05:41:13.190] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:41:13.194] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:41:13.194] [System] Aero is enabled!
    [2020-01-06 05:41:13.224] [IPC] Starting servers...
    [2020-01-06 05:41:13.260] [IPC] Servers started.
    [2020-01-06 05:41:13.260] [UI] Starting Electron...
    [2020-01-06 05:41:13.298] [UI] Electron started.
    [2020-01-06 05:41:13.731] [IPC] UI client connected
    [2020-01-06 05:41:13.736] [IPC] UI client connected
    [2020-01-06 05:41:13.740] [UI] UI is ready!
    [2020-01-06 05:41:13.751] [Update] Checking for updates...
    [2020-01-06 05:41:13.944] [Update] No updates found!
    [2020-01-06 05:41:18.245] [Auth] Logging in from hearth...
    [2020-01-06 05:41:19.109] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:45:07.044] [Auth] Logging in from hearth...
    [2020-01-06 05:45:07.866] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:45:24.696] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:45:24.698] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:45:24.733] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:45:24.735] [System] Display 1: 1680x1050
    [2020-01-06 05:45:24.735] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:45:24.737] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:45:24.737] [System] Aero is enabled!
    [2020-01-06 05:45:24.773] [IPC] Starting servers...
    [2020-01-06 05:45:24.807] [IPC] Servers started.
    [2020-01-06 05:45:24.808] [UI] Starting Electron...
    [2020-01-06 05:45:24.844] [UI] Electron started.
    [2020-01-06 05:45:25.254] [IPC] UI client connected
    [2020-01-06 05:45:25.261] [IPC] UI client connected
    [2020-01-06 05:45:25.262] [UI] UI is ready!
    [2020-01-06 05:45:25.273] [Update] Checking for updates...
    [2020-01-06 05:45:26.018] [Update] No updates found!
    [2020-01-06 05:45:37.780] [Auth] Logging in from hearth...
    [2020-01-06 05:45:38.514] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:47:44.442] Innkeeper/0.4.36.0 (Release)
    [2020-01-06 05:47:44.444] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
    [2020-01-06 05:47:44.518] [System] GPU: NVIDIA GeForce GTX 1050 Ti (26.21.14.3200)
    [2020-01-06 05:47:44.519] [System] Display 1: 1680x1050
    [2020-01-06 05:47:44.519] [System] Display 2: 2560x1080 (Primary)
    [2020-01-06 05:47:44.522] [System] Screen scaling factor is 1.00x
    [2020-01-06 05:47:44.523] [System] Aero is enabled!
    [2020-01-06 05:47:44.555] [IPC] Starting servers...
    [2020-01-06 05:47:44.591] [IPC] Servers started.
    [2020-01-06 05:47:44.591] [UI] Starting Electron...
    [2020-01-06 05:47:44.637] [UI] Electron started.
    [2020-01-06 05:47:45.099] [IPC] UI client connected
    [2020-01-06 05:47:45.106] [UI] UI is ready!
    [2020-01-06 05:47:45.107] [IPC] UI client connected
    [2020-01-06 05:47:45.119] [Update] Checking for updates...
    [2020-01-06 05:47:46.003] [Update] No updates found!
    [2020-01-06 05:47:51.161] [Auth] Logging in from hearth...
    [2020-01-06 05:47:51.899] [Auth] Login failed: UnauthorizedLogin
    [2020-01-06 05:48:44.731] [Auth] Logging in from hearth...
    [2020-01-06 05:48:45.344] [Auth] Login failed: UnauthorizedLogin

     UI.log

    [2020-01-06 05:23:29.905] 2560 1080 1 1080 1
    [2020-01-06 05:23:30.197] Your version is: 0.4.36
    [2020-01-06 05:23:30.231] WebSocket connected!
    [2020-01-06 05:27:05.721] 2560 1080 1 1080 1
    [2020-01-06 05:27:06.024] Your version is: 0.4.36
    [2020-01-06 05:27:06.058] WebSocket connected!
    [2020-01-06 05:29:50.587] 2560 1080 1 1080 1
    [2020-01-06 05:29:50.910] Your version is: 0.4.36
    [2020-01-06 05:29:50.931] WebSocket connected!
    [2020-01-06 05:30:49.607] 2560 1080 1 1080 1
    [2020-01-06 05:30:49.914] Your version is: 0.4.36
    [2020-01-06 05:30:49.928] WebSocket connected!
    [2020-01-06 05:32:07.055] 2560 1080 1 1080 1
    [2020-01-06 05:32:07.339] Your version is: 0.4.36
    [2020-01-06 05:32:07.368] WebSocket connected!
    [2020-01-06 05:37:13.552] 2560 1080 1 1080 1
    [2020-01-06 05:37:13.856] Your version is: 0.4.36
    [2020-01-06 05:37:13.877] WebSocket connected!
    [2020-01-06 05:41:13.414] 2560 1080 1 1080 1
    [2020-01-06 05:41:13.717] Your version is: 0.4.36
    [2020-01-06 05:41:13.737] WebSocket connected!
    [2020-01-06 05:45:24.955] 2560 1080 1 1080 1
    [2020-01-06 05:45:25.242] Your version is: 0.4.36
    [2020-01-06 05:45:25.261] WebSocket connected!
    [2020-01-06 05:47:44.765] 2560 1080 1 1080 1
    [2020-01-06 05:47:45.083] Your version is: 0.4.36
    [2020-01-06 05:47:45.108] WebSocket connected!

     

    Posted in: Innkeeper Feedback & Support
  • 2

    posted a message on Token not valid

    Hi,

    I'm having a problem to access the innkeeper (prints attached). I'm getting a report about a token not valid.

    I tried using 4 different browsers (chrome, firefox, edge and even IE). I've added exception for the Kaspersky Total Security (including firewall).

    Can someone help me please?

    Thanks.

    Posted in: Innkeeper Feedback & Support
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