Hearthpwn

Quote from BA5 >>

Quote from Majora >>

Regardless of your situation, they truly are rude to talk to aren't they. Sometimes all you need is a small snippet of conversation to see that the person you're talking to seems like quite the prick.

 This yer... Blizzard customer support is terrible. Automated mails and rude 'Gamemasters'. These are the same people who ban for toxicity.

Just 'no' and 'good bye'. Zero help. Not even a suggestion what other things you cold try to get your account back.

 That's the only thing I want...

@Lorcen It's a little more complicated. I know passwords from both my email and hearthstone account. I was traveling abroad and wanted to play hearthstone so I downloaded the game on mobile. Because I was in another country I had to confirm with my emailadress. When I tried to access my email, I had to confirm that one aswell, because I hadn't used it in a long time. It is my 'spamemail' for games and advertisements, when I made it like 10 years ago I just put in some bullshit name, birthday etc. So this one is blocked and probably gone permanently. So then I turned to customer service from Hearthstone and explained the situation and had to confirm it was me with my name on the Hearthstone account. Turned out, I didn't use my own name when I made it. As you can see on the picture, communication was directly blocked when I couldn't give up the name on the account. They also blocked my account on the blizzard forum, so I can't ask for help there anymore neither. I'm not asking for them to just give up all information to anyone who asks, just to help me prove it is me who wants his account back. I can't imagine there is no other way to confirm it.

TL;DR 

I'm not asking for them to just give up all information to anyone who asks. But there must be other ways to prove it is me who wants his account back.

@ Majora Yeah, I was surprised by that aswell. On some occasions I also bought some stuff, so I would think it is also good for them to keep me playing

@ DiamondDM13 When I made my account, I had no idea I was going to play for so long so I just put in some random stuff. I don't like to give real information neither, especially when I don't know what kind of game/company you're dealing with yet. Well, let's see what comes out of it

Hey,

I'm not sure if this is the right place to ask this, but I wonder if anyone has tips or faced the same problem.
In short: I lost my emailadress and don't remember with what name I made my hearthstone account, thus blizzard doesn't want to help me recover my account.
Last week I had to confirm my account with my emailadress and it turned out I lost this account. It is blocked and I can't provide enough information to outlook to recover it. I turned to blizzard and had to give my name (and afterwards probably birthday etc.), but turned out I gave up some bullshit answers 5 years ago when I made the account. I've got plenty of other information to prove it is my account (bank statements, screenshots and they can probably see from what computer I played), but it seems that is not enough.

I play daily, have a pretty complete collection and put some money in it, so obviously I want my account back. Do you have some tips for me in this position or have had the same problem? Please let me know.

Cheers