maybe blizzard is at some point forced to actually do something about this shit ladder if they wanna keep making money
but i highly doubt that, they just rather kill off games completely before proactively keeping it going. see hots and old wc3
they won't change it anyway, giving out more free stuff is hurting them first and foremost. it's not about the players even though they say so. just a very old and cheap trick
How about you share your customer friendly, profitable business model and provide some solutions we can discuss?
I'd be really interested in hearing your success and how the things you did could possibly be implemented by Blizzard.