It's pretty bad that they haven't fixed this yet. I've had this bug for more than a month now...
Yeah, but like Banur aluded to they have already stated that the fix comes with Patch 25.0
"• [Added 11/8] The team is aware that some players are unable to claim the Hero Skin at the end of the Rewards Track. The issue is expected to be fixed in Patch 25.0, when players will be prompted to make their Hero Skin selection upon login. All other rewards can be claimed normally and will be automatically granted with Rewards Track swap if not claimed by that time."
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StaffYeah, but like Banur aluded to they have already stated that the fix comes with Patch 25.0
"• [Added 11/8] The team is aware that some players are unable to claim the Hero Skin at the end of the Rewards Track. The issue is expected to be fixed in Patch 25.0, when players will be prompted to make their Hero Skin selection upon login. All other rewards can be claimed normally and will be automatically granted with Rewards Track swap if not claimed by that time."
https://us.forums.blizzard.com/en/hearthstone/t/246-known-issues/97048
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