Coming into the patch, I had 35 merc packs banked through various means, with the expectation (since I had a full collection prior to the patch) that that would be plenty to collect all of the new mercs, including Belinda, who I was most looking forward to playing around with.
Since then, I've gone through 60+ packs (with the rest bought with gold out of frustration/experimentation) with no Belinda. I did however get two portraits for legendary mercs I already had.
Setting aside how absolutely terrible it is that a cosmetic can prevent you from obtaining something pertinent to actual gameplay, the more I thought about it, the more I realized how wrong this setup is.
The expectation is that you're not supposed to open packs with nothing but coins unless you've already collected everything for a certain rarity. Since I get plenty of all-coiners and -don't- have even all blue portraits, it would be fair to assume that portraits are on a separate rarity track, no? This is clearly, however, not the case, if getting portraits counts against your pity timer for getting actual mercs.
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..then the only other explanation is the lack of, or a functionally different pity timer for mercs
It took me nearly 70 packs since my last legendary to get Belinda
explain, please
think I should file a ticket?
..except the website won't let me, lol
"You can't submit this ticket.
An error has occurred. This may be a temporary error, so please try again later."
Small indie $69B company.
Coming into the patch, I had 35 merc packs banked through various means, with the expectation (since I had a full collection prior to the patch) that that would be plenty to collect all of the new mercs, including Belinda, who I was most looking forward to playing around with.
Since then, I've gone through 60+ packs (with the rest bought with gold out of frustration/experimentation) with no Belinda. I did however get two portraits for legendary mercs I already had.
Setting aside how absolutely terrible it is that a cosmetic can prevent you from obtaining something pertinent to actual gameplay, the more I thought about it, the more I realized how wrong this setup is.
The expectation is that you're not supposed to open packs with nothing but coins unless you've already collected everything for a certain rarity. Since I get plenty of all-coiners and -don't- have even all blue portraits, it would be fair to assume that portraits are on a separate rarity track, no? This is clearly, however, not the case, if getting portraits counts against your pity timer for getting actual mercs.