We just got the cert. I have pushed the build to our Alpha client. Would someone be willing to give that alpha client a run, and let me know if its smooth? if so ill push it out to the main build.
I just registered on this website yesterday to download and use Innkeeper (and I was directed here from a Googlesheet document collection tracker).
I'm guessing this issue you are having is the reason why I can't install your program at all? I downloaded the installer and it insta crashes when I try to use it.
Or could it be something else?
Any idea when the installer will become useable again?
This would not effect installing. if its crashing at install , in the FAQ there is directions to find your install logs. make a new thread and post those and ill check it out
When Innkeeper is down, please make it so I can filter for decks I can create with my collection, without needing to verify with Innkeeper. It really doesn't make sense that I need to verify it just to browse decks... so what if i "cheat" and add cards I don't really have? This seems like just a way to force people to use your program... but it hurts your users when the program doesn't work.
you don't. the only thing innkeeper does is sync collection. You dont need it to search decks, or decks you can craft. It has no connection to hearthpwn the site, other than auto adding cards to your collection.
I had the problem on my notebook and tried it now on my pc. on the pc there was no problem. I found out that my notebook had English (UK) and with this i get the same problem on pc.
So with English (US) it works fine, with (UK) its [FAIL]
could you attach some more of the first log? it should have some information on your windows version ..ect it also help us with the flow that got to that point
if you do not want to wait for a patch, you can download the patch here: http://client.innkeeper.com/tempfix/Innkeeper.exe Replace your current innkeeper.exe with the one found in %localappdata%\Innkeeper\app-0.3.1
Note: If you do this, when we release the next patch, it'll make you do a full patch instead of a dif patch
You will get an error like below due to this being unsigned. You need to click "more info" then "run anyway" Or wait for us to patch with a signed client
This is only meant for people that do not want to wait. I recommend waiting until we do a real patch
as always, do not download .exe files from untrusted sources. DO NOT use an innkeeper.exe given to you by ANYONE other than from innkeeper.com. Make sure you Mouse over the URL to make sure it really is innkeeper.com.
Thank you both!
Innkeeper has now been patched live.
This will be a normal patch, with no windows smartscreen interruptions ..ect
The installer on innkeeper.com however will have the windows smartscreen warning until enough people install it from the site.
But other than that. all should be good!
if there are any issues after you patch to 0.3.2 Please make a new thread and post your logs.
Thank you all so much for waiting on this. Sorry we could not get it out faster this time around.
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Hello!
We just got the cert. I have pushed the build to our Alpha client. Would someone be willing to give that alpha client a run, and let me know if its smooth? if so ill push it out to the main build.
You can find the download for the alpha version of innkeeper in our alpha forums here: http://www.hearthpwn.com/forums/innkeeper-feedback-forums/innkeeper-alpha-testing/138421-read-me-innkeeper-alpha
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At this point, even tho almost 7 hours ago we were told we would have our cert "in a few hours" we still do not have it.
My best hope is that we get it in the morning before the expansion goes live so we can patch this out.
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Still waiting, we were told the cert will be good to download within the hour or so, about 2 hours ago. Still waiting.
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Great News
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That was it! English (UK) breaks, while almost all others are working.
We are now looking into this bug. thank you
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could you attach some more of the first log? it should have some information on your windows version ..ect it also help us with the flow that got to that point
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We def can not replicate this atm. so big help. thanks!
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For the people who are getting "fail" for card names. What language is hearthstone being playing in for you? also would you be able to attach logs.
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Okay guys.
if you do not want to wait for a patch, you can download the patch here: http://client.innkeeper.com/tempfix/Innkeeper.exe
Replace your current innkeeper.exe with the one found in %localappdata%\Innkeeper\app-0.3.1
as always, do not download .exe files from untrusted sources. DO NOT use an innkeeper.exe given to you by ANYONE other than from innkeeper.com. Make sure you Mouse over the URL to make sure it really is innkeeper.com.
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