Innkeeper doesn't work for me. So I tried to manually input my collections. During the editting, I quitted a few times to save the progress. And after I finished it, I found that the website only recognized part of my collection. Cards of 3 classes and neutral are missing. But when I try to edit it again, I found the number correctly saved.
I hope to get help getting my full collection recognized since it's a little painful to watch wrong dust amount when browsing the decks. Many thanks!
Hello, this is still not working properly. I have the same issue - I add cards to my collection, then click Save and the cards appear, but if I go on to add other cards, then what previously had appeared is now reset and gone again... It is not a matter of timing, because I added all the cards from my full collection (all classes + neutral) LAST NIGHT and TODAY (approximately 9 hours later) I only have Druid, Mage and Neutrals and whatever I do I can't get my cards to show there.
So now Inkeeper is totally screwed and not working and also the manual option is not working - nice...
No one knows. It looks like Hearthpwn staff don't really care abou it not working - they have not shown any intentions of fixing it (it has been a week now) and no one from their staff even replies to what is supposed to be a "hot" "support" topic. Getting really low marks on customer care here.
Very very sorry for any time lost on this. Im really not happy with this and we are trying to get it fixed.
Dev time on the site end is super limited right now. However one of our great devs looked into it last night on his off time and Did find the issue is releated to "some" kind of caching issue. If you save the deck, and we do a full cache clear on the site, then you edit and save then the issue will not happen.
The issue now is figuring out where in the save code it is trying to load an outdated cached version. We save a lot of data when we save a collection, such as a bit representation of the collection for various deck and dust calculations, so it is not an easy thing to narrow down.
He is looking at it again tonight, (and once again in his own free time).
Thanks for your update. It appears to be working properly now. I have ran into another issue however - the forum/site achievements related to your collection are not triggered even though I have the cards needed. For example I have the full Naxxramas and BRM sets, but I have not received the achievement.
I have manually added my collection, if that matters, and I hope these are not intentionally just for Innkeeper users.
Hm, I think that's stupid. I don't feel comfortable of having to install an app that tracks my activity and scans both my PC and Phone for who knows what.
It's a pc app, I won't work with mobile hearthstone.
And that's fine, that's why we let people manually enter it to use various site features. But we simply can not award achievements on something that people can easily fake, it would remove all meaning to them.