never had any experience with this, but from experience of having messed something up in the writeup and there being no option to edit the actual writeup-portion of a deck on the hearthpwn site itself--I recommend saving your writeup in wordpad (or any word-processing utility that preserves spacing and line-returns) prior to submission on the site, since copying and pasting the deck hash is easy enough.
With this practice, you could at least copy and paste your writeups once the issue with deck submissions is resolved.
I know this doesn't address your problem but it does offer an alternative to losing your effort altogether.
have you tried a different browser? If you have the option to try a different browser, do a simple test to see if it works in another browser--at a minimum you could isolate where the problem is if it works in other browsers than your default.
If you're on a mobile device, perhaps requesting the desktop-version of the site might resolve the problem.
also, make sure your browser is up to date.
If you run a lot of browser add-ons (plug-ins/extensions) then you may need to temporarily disable them (access add-ons usually with ctrl+shift+A, not sure what the mac equivalent is off-hand).
If you haven't resolved this within a day or two, I would email support@hearthpwn.com for some proper assistance; provide browser version and operating system initially so they don't have to ask you for it.
Also, make sure you're not in private-mode because cookies are disabled by default in that and it may be what's causing the issue.
So for some reason when i sign out of my account, it shows my recent ones. But when i sign in they vanish very wierd
Can you link me a deck this happens with? I'd like the devs to take a look to see if there's anything to that deck and/or your account to cause this. I've never heard of anything like this happening.
Rollback Post to RevisionRollBack
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
it sounds like bad cookies, if it's not a problem for you--I recommend deleting all your cookies but this means you have to re-login to all sites that require a username-password that you have previously specified to be remembered.
If you can swing that and login to hearthpwn and try a test upload of a new deck, I suspect that may have been your issue all along, given you can see what you thought wasn't saving.
What are cookies, Sorry if i sound dumb. I have no idea what they are.
Thank you
Dapptastic has a point that it's likely a problem with the cookies from the site and not anything site related.
A cookie is a small bit of information that your web browser saves with some information about the site you visited. They let you stay logged in for instance instead of having to log in every time separately.
To clear them you have to log out of HearthPwn entirely and then follow these easy instructions:
ok i tested making a deck on another account and i saved. I have no idea whats wrong but its ok, I'll just make decks on that account instead if this doesnt get fixed. Im not that fussed. Anyways thank you all for your help! Have a good one.
Hey i dont know if its just me but I am unable to save new decks. Can anyone help me out?
never had any experience with this, but from experience of having messed something up in the writeup and there being no option to edit the actual writeup-portion of a deck on the hearthpwn site itself--I recommend saving your writeup in wordpad (or any word-processing utility that preserves spacing and line-returns) prior to submission on the site, since copying and pasting the deck hash is easy enough.
With this practice, you could at least copy and paste your writeups once the issue with deck submissions is resolved.
I know this doesn't address your problem but it does offer an alternative to losing your effort altogether.
Hope your issue gets squared away soon.
~Dapp
Actually thats a great idea thanks for that!
Is this still a problem? I have not seen anyone else mention an issue with saving and I do not have an issue myself either.
If it is still a problem, did it start recently or have you never been able to save decks?
What also might help us is telling us what class the deck is, and how big or small the write up is.
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
It recently started when i tried to save some new decks i crafted.
The classes have been Paladin and Rogue. I cant remember the size of the write ups.
I tried also with a 30 word write up and another with no write ups
have you tried a different browser? If you have the option to try a different browser, do a simple test to see if it works in another browser--at a minimum you could isolate where the problem is if it works in other browsers than your default.
If you're on a mobile device, perhaps requesting the desktop-version of the site might resolve the problem.
also, make sure your browser is up to date.
If you run a lot of browser add-ons (plug-ins/extensions) then you may need to temporarily disable them (access add-ons usually with ctrl+shift+A, not sure what the mac equivalent is off-hand).
If you haven't resolved this within a day or two, I would email support@hearthpwn.com for some proper assistance; provide browser version and operating system initially so they don't have to ask you for it.
Also, make sure you're not in private-mode because cookies are disabled by default in that and it may be what's causing the issue.
So for some reason when i sign out of my account, it shows my recent ones. But when i sign in they vanish very wierd
Can you link me a deck this happens with? I'd like the devs to take a look to see if there's anything to that deck and/or your account to cause this. I've never heard of anything like this happening.
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
it sounds like bad cookies, if it's not a problem for you--I recommend deleting all your cookies but this means you have to re-login to all sites that require a username-password that you have previously specified to be remembered.
If you can swing that and login to hearthpwn and try a test upload of a new deck, I suspect that may have been your issue all along, given you can see what you thought wasn't saving.
I'll let xskarma takeover from here.
#toomanychefs
cheers, Oreli!
~Dapp
Here are the decks it has happened to. I had to sign out to find them.
Here you go.
https://www.hearthpwn.com/decks/1363847-thief-rouge
https://www.hearthpwn.com/decks/1363848-highlander-thief-rogue
https://www.hearthpwn.com/decks/1364208-pen-control-pali
What are cookies, Sorry if i sound dumb. I have no idea what they are.
Thank you
Dapptastic has a point that it's likely a problem with the cookies from the site and not anything site related.
A cookie is a small bit of information that your web browser saves with some information about the site you visited. They let you stay logged in for instance instead of having to log in every time separately.
To clear them you have to log out of HearthPwn entirely and then follow these easy instructions:
If you use Chrome browser: https://www.google.com/search?q=how+to+clear+cookies+for+one+site+chrome&oq=how+to+clean+the+cookies+for+one+sit&aqs=chrome.3.69i57j0l5&sourceid=chrome&ie=UTF-8
or
If you use Firefox browser: https://www.google.com/search?q=how+to+clear+cookies+for+one+site+firefox&oq=how+to+clean+the+cookies+for+one+sit&aqs=chrome.4.69i57j0l5&sourceid=chrome&ie=UTF-8
Once you followed those instructions, log back in to HearthPwn and you should have solved the problem.
Good luck and let us know if the problem persists after this.
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
I deleted all the cookies the issue is still not resolved.
ok i tested making a deck on another account and i saved. I have no idea whats wrong but its ok, I'll just make decks on that account instead if this doesnt get fixed. Im not that fussed. Anyways thank you all for your help! Have a good one.
I have same problem