Something is goin on with your profile as a whole, it is inaccessible for some reason. This happens for the automatically renamed accounts (who did not accept the GDPR prompt) after the move to Fandom (user-481651651365), but should not be the case when you rename your account back, which you did (or mby you werent affected by that in a first place). I also tried renaming you one more time, it did not help (i put your name back).
The problem is your account is still seen as being deleted. My understanding is its one flag that needs to be changed in the database and the past couple of times I've tried to get someone with DB access to fix some profiles, I've been ignored.
Let account assistance know that your profile is "not found" on HearthPwn and that you were previously a "user-#####" account. They might be able to get something accomplished.
Hey,
I can't see my decks I have created…….It allways shows "An error as occured while processing your request"
Can anyone help please
Thanks
Moved it to Site Feedback & Support.
Something is goin on with your profile as a whole, it is inaccessible for some reason. This happens for the automatically renamed accounts (who did not accept the GDPR prompt) after the move to Fandom (user-481651651365), but should not be the case when you rename your account back, which you did (or mby you werent affected by that in a first place). I also tried renaming you one more time, it did not help (i put your name back).
We will try to investigate the problem.
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Thank you for the quick answer and the effort put in it. I appriciate a lot.
Hopefully you can solve the problem
Kind regards
Still no solution found?
You can try to reach out to account assistance.
https://curseweb.zendesk.com/hc/en-us/categories/202628117-Account-Assistance
The problem is your account is still seen as being deleted. My understanding is its one flag that needs to be changed in the database and the past couple of times I've tried to get someone with DB access to fix some profiles, I've been ignored.
Let account assistance know that your profile is "not found" on HearthPwn and that you were previously a "user-#####" account. They might be able to get something accomplished.
Ok thanks a lot dude…..i will try this