Hello, I got problem with Innkeeper. It stucks on Waiting on Hearthstone view. It used to work before last HS update. I tried all solutions I found here, also did clean reinstall - problem still the same. In logs I can see:
[2020-03-18 22:30:42.104] Innkeeper/0.4.37.0 (Release) [2020-03-18 22:30:42.109] [System] OS: Microsoft Windows 10 10.0.18363 (64 bit) [2020-03-18 22:30:42.186] [System] GPU: Intel(R) HD Graphics 530 (26.20.100.7262) [2020-03-18 22:30:42.186] [System] GPU: NVIDIA Quadro M2000M (26.21.14.4219) [2020-03-18 22:30:42.193] [System] Display 1: 1920x1080 (Primary) [2020-03-18 22:30:42.193] [System] Display 2: 1920x1080 [2020-03-18 22:30:42.198] [System] Screen scaling factor is 1,00x [2020-03-18 22:30:42.198] [System] Aero is enabled! [2020-03-18 22:30:42.282] [IPC] Starting servers... [2020-03-18 22:30:42.359] [IPC] Servers started. [2020-03-18 22:30:42.359] [UI] Starting Electron... [2020-03-18 22:30:42.450] [UI] Electron started. [2020-03-18 22:30:44.299] [IPC] UI client connected [2020-03-18 22:30:44.320] [UI] UI is ready! [2020-03-18 22:30:44.347] [Update] Checking for updates... [2020-03-18 22:30:44.441] [IPC] UI client connected [2020-03-18 22:30:45.158] [Update] No updates found! [2020-03-18 22:30:45.171] [Auth] Auto Logging in... [2020-03-18 22:30:46.140] [Auth] Login successful! [2020-03-18 22:30:46.168] [Hearth] Found Hearthstone! [A] [2020-03-18 22:30:46.185] [Log] Config file was OK [2020-03-18 22:30:46.278] [Hearth] Region is EU
As you can see in logs it looks like that it found HS but in GUI nothing happens. Does anybody know any solution for this? Does it work for you now?
Our developers are aware of the issue with Innkeeper. It stems from changes to the HS client after yesterday's announcement/patch. We will update when we've come to a resolution.
Good news everyone. The Innkeeper app was just updated to version 0.4.39 which should solve any syncing issues that appeared with the last Hearthstone patch. It should also mean that Innkeeper is now fully ready for Ashes of Outland!
Thanks for bearing with us while this update was being worked on. :)
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Hello,
I got problem with Innkeeper. It stucks on Waiting on Hearthstone view. It used to work before last HS update.
I tried all solutions I found here, also did clean reinstall - problem still the same. In logs I can see:
[2020-03-18 22:30:42.104] Innkeeper/0.4.37.0 (Release)
[2020-03-18 22:30:42.109] [System] OS: Microsoft Windows 10 10.0.18363 (64 bit)
[2020-03-18 22:30:42.186] [System] GPU: Intel(R) HD Graphics 530 (26.20.100.7262)
[2020-03-18 22:30:42.186] [System] GPU: NVIDIA Quadro M2000M (26.21.14.4219)
[2020-03-18 22:30:42.193] [System] Display 1: 1920x1080 (Primary)
[2020-03-18 22:30:42.193] [System] Display 2: 1920x1080
[2020-03-18 22:30:42.198] [System] Screen scaling factor is 1,00x
[2020-03-18 22:30:42.198] [System] Aero is enabled!
[2020-03-18 22:30:42.282] [IPC] Starting servers...
[2020-03-18 22:30:42.359] [IPC] Servers started.
[2020-03-18 22:30:42.359] [UI] Starting Electron...
[2020-03-18 22:30:42.450] [UI] Electron started.
[2020-03-18 22:30:44.299] [IPC] UI client connected
[2020-03-18 22:30:44.320] [UI] UI is ready!
[2020-03-18 22:30:44.347] [Update] Checking for updates...
[2020-03-18 22:30:44.441] [IPC] UI client connected
[2020-03-18 22:30:45.158] [Update] No updates found!
[2020-03-18 22:30:45.171] [Auth] Auto Logging in...
[2020-03-18 22:30:46.140] [Auth] Login successful!
[2020-03-18 22:30:46.168] [Hearth] Found Hearthstone! [A]
[2020-03-18 22:30:46.185] [Log] Config file was OK
[2020-03-18 22:30:46.278] [Hearth] Region is EU
As you can see in logs it looks like that it found HS but in GUI nothing happens. Does anybody know any solution for this? Does it work for you now?
Our developers are aware of the issue with Innkeeper. It stems from changes to the HS client after yesterday's announcement/patch. We will update when we've come to a resolution.
Good news everyone. The Innkeeper app was just updated to version 0.4.39 which should solve any syncing issues that appeared with the last Hearthstone patch. It should also mean that Innkeeper is now fully ready for Ashes of Outland!
Thanks for bearing with us while this update was being worked on. :)
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!