I had a similar problem and it synced immediately after I disenchanted a card in my collection. Maybe just a coincidence but may be worth giving a try.
Good news everyone. The Innkeeper app was just updated to version 0.4.39 which should solve any syncing issues that appeared with the last Hearthstone patch. It should also mean that Innkeeper is now fully ready for Ashes of Outland!
Thanks for bearing with us while this update was being worked on. :)
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Hello,
I tried all solution from previous post and nothing works properly.
I lunched as administrator, play all games mods and still there is written that inkeeper wiating for HS.
[2020-03-13 23:05:29.503] Innkeeper/0.4.37.0 (Release)
[2020-03-13 23:05:29.519] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
[2020-03-13 23:05:29.644] [System] GPU: Intel(R) HD Graphics 520 (21.20.16.4542)
[2020-03-13 23:05:29.644] [System] Display 1: 3840x2160 (Primary)
[2020-03-13 23:05:29.644] [System] Screen scaling factor is 2,25x
[2020-03-13 23:05:29.644] [System] Aero is enabled!
[2020-03-13 23:05:29.722] [IPC] Starting servers...
[2020-03-13 23:05:29.800] [IPC] Servers started.
[2020-03-13 23:05:29.800] [UI] Starting Electron...
[2020-03-13 23:05:30.784] [UI] Electron started.
[2020-03-13 23:05:33.259] [IPC] UI client connected
[2020-03-13 23:05:33.265] [IPC] UI client connected
[2020-03-13 23:05:33.374] [UI] UI is ready!
[2020-03-13 23:05:33.435] [Update] Checking for updates...
[2020-03-13 23:05:35.213] [Update] No updates found!
[2020-03-13 23:05:47.689] [Auth] Logging in from hearth...
[2020-03-13 23:05:49.142] [Auth] Login successful!
[2020-03-13 23:05:50.471] [Log] Config file was OK
[2020-03-13 23:06:12.347] [Hearth] Found Hearthstone! [A]
[2020-03-13 23:06:12.417] [Hearth] Region is EU
[2020-03-13 23:05:31.190] 3840 2160 2 1080 1
[2020-03-13 23:05:33.252] Your version is: 0.4.37
[2020-03-13 23:05:33.281] WebSocket connected!
Thank you in advance for solution
Hello. Sorry you are having issues. Is the following the last thing you see in your Innkeeper log?
[2020-03-13 23:06:12.347] [Hearth] Found Hearthstone! [A]
[2020-03-13 23:06:12.417] [Hearth] Region is EU
Because it should have a section where it connects with your Hearthstone path, like this:
[2020-03-13 23:37:28.349] [Log] Found Hearthstone path: G:\Games\Hearthstone
[2020-03-13 23:37:29.259] [Log] Found Hearthstone log path: G:\Games\Hearthstone\Logs
[2020-03-13 23:37:29.372] [Hearth] Found 4512 cards.
If this section is missing then I can perhaps pinpoint the devs in a direction that allows them to find out what's wrong.
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
Hi
Thank you for fast response.
Yes this is the last section which i see in my log.
What can be a reason that inkeeper don't find the right location of HS ?
I tried to re-instal HS and instal in the same location but without effect.
Having the same problem. It worked a few months ago, when it came back "online". But no longer sync's up with Hearthstone.
"The world outside is so big, but it's safe in my domain
Because to you I'm just a number and a clever screen name..."
I THINK FOR MYSELF, THEREFORE.... I'M AN ATHEIST !!!
Hi.
Any news regarding to our issue ?
I had a similar problem and it synced immediately after I disenchanted a card in my collection. Maybe just a coincidence but may be worth giving a try.
Same problems here, sync is not working.
Run as admin, no sync.
Uninstall e re-install Innkeeper, no sync.
LOG:
[2020-03-17 18.36.18.462] Innkeeper/0.4.37.0 (Release)
[2020-03-17 18.36.18.465] [System] OS: Microsoft Windows 10 10.0.18363 (64 bit)
[2020-03-17 18.36.18.545] [System] GPU: NVIDIA GeForce GTX 1050 (26.21.14.4259)
[2020-03-17 18.36.18.547] [System] Display 1: 1920x1080 (Primary)
[2020-03-17 18.36.18.549] [System] Screen scaling factor is 1,00x
[2020-03-17 18.36.18.549] [System] Aero is enabled!
[2020-03-17 18.36.18.588] [IPC] Starting servers...
[2020-03-17 18.36.18.630] [IPC] Servers started.
[2020-03-17 18.36.18.630] [UI] Starting Electron...
[2020-03-17 18.36.18.683] [UI] Electron started.
[2020-03-17 18.36.20.409] [IPC] UI client connected
[2020-03-17 18.36.20.415] [UI] UI is ready!
[2020-03-17 18.36.20.422] [IPC] UI client connected
[2020-03-17 18.36.20.427] [Update] Checking for updates...
[2020-03-17 18.36.21.496] [Update] No updates found!
[2020-03-17 18.36.21.504] [Auth] Auto Logging in...
[2020-03-17 18.36.22.423] [Auth] Login successful!
[2020-03-17 18.36.22.565] [Log] Config file was OK
[2020-03-17 18.36.30.080] [Update] Checking for updates...
[2020-03-17 18.36.30.542] [Update] No updates found!
[2020-03-17 18.37.34.384] [Hearth] Found Hearthstone! [A]
[2020-03-17 18.37.34.425] [Hearth] Region is EU
UI
[2020-03-17 18:36:18.869] 1920 1080 1 1080 1
[2020-03-17 18:36:20.392] Your version is: 0.4.37
[2020-03-17 18:36:20.433] WebSocket connected!
Good news everyone. The Innkeeper app was just updated to version 0.4.39 which should solve any syncing issues that appeared with the last Hearthstone patch. It should also mean that Innkeeper is now fully ready for Ashes of Outland!
Thanks for bearing with us while this update was being worked on. :)
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!