Trying to get back in Hearthstone and wanted to update some decks. I am unable to sync to Hearthstone it appears. My client doesn't open any of the links. When I client "Go To Decks" or "Go to forums" nothing happens. I am unable to view my collection either. Logs are below. Any help is appreciated.
2019-12-02 20:03:07.448] [IPC] Starting servers... [2019-12-02 20:03:07.505] [IPC] Servers started. [2019-12-02 20:03:07.506] [UI] Starting Electron... [2019-12-02 20:03:07.568] [UI] Electron started. [2019-12-02 20:03:09.161] [IPC] UI client connected [2019-12-02 20:03:09.168] [IPC] UI client connected [2019-12-02 20:03:09.198] [UI] UI is ready! [2019-12-02 20:03:09.221] [Update] Checking for updates... [2019-12-02 20:03:09.638] [Update] No updates found! [2019-12-02 20:03:09.648] [Auth] Auto Logging in... [2019-12-02 20:03:10.263] [Auth] Login successful! [2019-12-02 20:03:10.621] [Hearth] Found Hearthstone! [A] [2019-12-02 20:03:10.632] [Log] Config file was OK [2019-12-02 20:03:10.677] [Hearth] Region is US [2019-12-02 20:03:25.528] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone [2019-12-02 20:03:26.633] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs [2019-12-02 20:03:26.789] [Hearth] Found 949 cards. [2019-12-02 20:04:03.235] [Update] Checking for updates... [2019-12-02 20:04:03.534] [Update] No updates found! [2019-12-02 20:09:41.798] Innkeeper/0.4.36.0 (Release) [2019-12-02 20:09:41.800] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit) [2019-12-02 20:09:41.847] [System] GPU: NVIDIA GeForce RTX 2060 SUPER (26.21.14.4120) [2019-12-02 20:09:41.849] [System] Display 1: 2880x1620 [2019-12-02 20:09:41.849] [System] Display 2: 2880x1620 [2019-12-02 20:09:41.849] [System] Display 3: 3840x2160 (Primary) [2019-12-02 20:09:41.851] [System] Screen scaling factor is 1.50x [2019-12-02 20:09:41.852] [System] Aero is enabled! [2019-12-02 20:09:43.549] [System] Loaded app data from C:\Users\Austin\AppData\Local\Innkeeper\Innkeeper.data [2019-12-02 20:09:43.549] [IPC] Starting servers... [2019-12-02 20:09:43.612] [IPC] Servers started. [2019-12-02 20:09:43.613] [UI] Starting Electron... [2019-12-02 20:09:43.673] [UI] Electron started. [2019-12-02 20:09:45.382] [IPC] UI client connected [2019-12-02 20:09:45.391] [IPC] UI client connected [2019-12-02 20:09:45.435] [UI] UI is ready! [2019-12-02 20:09:45.454] [Update] Checking for updates... [2019-12-02 20:09:46.046] [Update] No updates found! [2019-12-02 20:09:46.059] [Auth] Auto Logging in... [2019-12-02 20:09:46.668] [Auth] Login successful! [2019-12-02 20:09:47.212] [Hearth] Found Hearthstone! [A] [2019-12-02 20:09:47.235] [Log] Config file was OK [2019-12-02 20:09:47.313] [Hearth] Region is US [2019-12-02 20:09:54.174] EXCEPTION: 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 [2019-12-02 20:10:05.216] [Hearth] Found Hearthstone! [A] [2019-12-02 20:10:05.216] [Hearth] Region is US [2019-12-02 20:10:34.014] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone [2019-12-02 20:10:35.105] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs [2019-12-02 20:10:35.240] [Hearth] Found 949 cards.
I do notice it says it found cards. Am I just doing something wrong? Thanks again!
I had the same issue. Try "Run as Administrator" to launch InnKeeper
I am having this same issue and running as admin did not solve it. I will keep looking in the forums, but it initially did sync when I installed it. This is the same issue I had prior when I found out Innkeeper was no longer supported. *Sigh
This syncing issue should be solved with the latest Innkeeper update. Restart the Innkeeper app, or update it through the "About" screen in the options and it should pick these changes up.
Please report any issues you have after this update in a new thread please.
Rollback Post to RevisionRollBack
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
Good news everyone. The Innkeeper app was just updated to version 0.4.39 which should solve any syncing issues that appeared with the last Hearthstone patch. It should also mean that Innkeeper is now fully ready for Ashes of Outland!
Thanks for bearing with us while this update was being worked on. :)
Rollback Post to RevisionRollBack
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
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Hello,
Trying to get back in Hearthstone and wanted to update some decks. I am unable to sync to Hearthstone it appears. My client doesn't open any of the links. When I client "Go To Decks" or "Go to forums" nothing happens. I am unable to view my collection either. Logs are below. Any help is appreciated.
2019-12-02 20:03:07.448] [IPC] Starting servers...
[2019-12-02 20:03:07.505] [IPC] Servers started.
[2019-12-02 20:03:07.506] [UI] Starting Electron...
[2019-12-02 20:03:07.568] [UI] Electron started.
[2019-12-02 20:03:09.161] [IPC] UI client connected
[2019-12-02 20:03:09.168] [IPC] UI client connected
[2019-12-02 20:03:09.198] [UI] UI is ready!
[2019-12-02 20:03:09.221] [Update] Checking for updates...
[2019-12-02 20:03:09.638] [Update] No updates found!
[2019-12-02 20:03:09.648] [Auth] Auto Logging in...
[2019-12-02 20:03:10.263] [Auth] Login successful!
[2019-12-02 20:03:10.621] [Hearth] Found Hearthstone! [A]
[2019-12-02 20:03:10.632] [Log] Config file was OK
[2019-12-02 20:03:10.677] [Hearth] Region is US
[2019-12-02 20:03:25.528] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2019-12-02 20:03:26.633] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2019-12-02 20:03:26.789] [Hearth] Found 949 cards.
[2019-12-02 20:04:03.235] [Update] Checking for updates...
[2019-12-02 20:04:03.534] [Update] No updates found!
[2019-12-02 20:09:41.798] Innkeeper/0.4.36.0 (Release)
[2019-12-02 20:09:41.800] [System] OS: Microsoft Windows 10 10.0.18362 (64 bit)
[2019-12-02 20:09:41.847] [System] GPU: NVIDIA GeForce RTX 2060 SUPER (26.21.14.4120)
[2019-12-02 20:09:41.849] [System] Display 1: 2880x1620
[2019-12-02 20:09:41.849] [System] Display 2: 2880x1620
[2019-12-02 20:09:41.849] [System] Display 3: 3840x2160 (Primary)
[2019-12-02 20:09:41.851] [System] Screen scaling factor is 1.50x
[2019-12-02 20:09:41.852] [System] Aero is enabled!
[2019-12-02 20:09:43.549] [System] Loaded app data from C:\Users\Austin\AppData\Local\Innkeeper\Innkeeper.data
[2019-12-02 20:09:43.549] [IPC] Starting servers...
[2019-12-02 20:09:43.612] [IPC] Servers started.
[2019-12-02 20:09:43.613] [UI] Starting Electron...
[2019-12-02 20:09:43.673] [UI] Electron started.
[2019-12-02 20:09:45.382] [IPC] UI client connected
[2019-12-02 20:09:45.391] [IPC] UI client connected
[2019-12-02 20:09:45.435] [UI] UI is ready!
[2019-12-02 20:09:45.454] [Update] Checking for updates...
[2019-12-02 20:09:46.046] [Update] No updates found!
[2019-12-02 20:09:46.059] [Auth] Auto Logging in...
[2019-12-02 20:09:46.668] [Auth] Login successful!
[2019-12-02 20:09:47.212] [Hearth] Found Hearthstone! [A]
[2019-12-02 20:09:47.235] [Log] Config file was OK
[2019-12-02 20:09:47.313] [Hearth] Region is US
[2019-12-02 20:09:54.174] EXCEPTION: uDlnwB1u4SJi1/Me6n+NE6zT9IuPRG4X3C8DknwDgMXrbbkWyoczdv1NFuViOCqXetMR0Y5gOoPWKdiO5kMUMJZCPnvrvuiM2uoxsvdCNxK4QzcxjX/ysIEjzkU3u7tOtaGORUGng7D9m+/MvKotRX6ka3+yGb4xvokFBTOzRoElkliJERvJfT/U2VJP2FUbB0rXuAUNZKE/e6LkWIp473cZSsvDnPJhFsf1YIWRc07CKZsWC+Teas1YwWN+MdRGQ/Xe9B74tqmIoZPvkzMCG3/d+/pQP05x5w61o91+tAcrJZRBMt9sbyTIJhhKM4c90izM3KsmcjeABKlfs/m6BU27W/RQ/sRdYx9USWDfI0STUrUFom6Vp1xVmDUcNnWBgl2wkcC8jYLshDwJb83abIMqMAuvuIXfXK0nnwxvRELSDsRSXdm3ew/uSuskatcbPYXc5wHwtCDD2yXiCgtiK43uP5ijBiGJItBf2w8mj/2hgfBLxkYTyEMD295MXkVZLrBd+TRERWeKRcfqEtOZCfT6f3/Ash5VMNTfWDLD7P8TY4Hs3ZebPw8G+3VR76nfnEZ7+DyPTz/BZuMMHdGK38mLIlwDrsjeubyk3M72zylqOR68K3ohsC5Fy+7gG9voIbv+3nV79eoCikNk3TTSHH2I8rUxYvZ3zVW0n5vqHbB5wQ4JyrLGB5Su+8MNH14LaPzSGh4Su2lA75aHh7wXfhpvcOj22V3eORfd67z4xDM0krSGD3U+kWV2RC7N6w4UIMtaR7+g3hHeypday1K2paeBtMPSNMzdgFFjewaspJbLZ/BC96+P2aw+GPAbLCUkDKypRM/l5UfP7L+BiR3wjEJvfJlL5buawZPyKWq7MuNdDz7KVID1CSeAUP3dhFDQvpAqDxzkQ4odIgK8EEhmSzO8Taa+0FaShkw0DvV+91x6zAiIuMqiDcOEMiPWZdA2xbxJAVEVhhgGgvCRxitwRs6ra8D+4kGNafOiLRQfG3abcGjTA89iBit3AHAr2U/H7L/E012Ymfy0glRPzjpwIa0iA6kdqhdWtXJSKAIVuZ/YDuXnQl6EuUP2oagu2QOwzP9JAeyVt6Cz8a0iWD2zYsaS/P5XZmPPru0i5BzVKDs6sDGYJN6c59evv6W/vSUxm/sjUcSxHpOlS6BQ5bbSKIgm1DOk8uheu3C6+9+/tZY4Ybug4tkFfbaFkmd16cmUm8At85YzF8jWtwflO9pJ4BlqA2uSAUdra/wH/Lsv5GHc3B+6JD0Cc+iuF0LHKza9vIWJtpvriw0V+ScRPYJFbKTiz3EO8ziYqtH5mPlFcN6KM4BTyOhZoKlr64fula1qwUHw5TLV1VPZB5XGRSSF27XXi5ORunyeYrBOVpiddjTrk6EZcWQFN5U6IqYXXe1ZbwP0RXj47Ey2gxr10ZPPg8cr84wyMoUTtICbJ1kohJ4UYUHOpgy0BFH/QYv9jLPh1Qn/sc6dVJ1AIkM=
[2019-12-02 20:10:05.216] [Hearth] Found Hearthstone! [A]
[2019-12-02 20:10:05.216] [Hearth] Region is US
[2019-12-02 20:10:34.014] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2019-12-02 20:10:35.105] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2019-12-02 20:10:35.240] [Hearth] Found 949 cards.
I do notice it says it found cards. Am I just doing something wrong? Thanks again!
it's not syncing to me too. It seems like it does not speak with the account on this website
I had the same issue. Try "Run as Administrator" to launch InnKeeper
it doesn't work for me i tried some times, same reslut
Running as administrator solved my issue, thanks NewPlayer!
I am having this same issue and running as admin did not solve it. I will keep looking in the forums, but it initially did sync when I installed it. This is the same issue I had prior when I found out Innkeeper was no longer supported. *Sigh
This syncing issue should be solved with the latest Innkeeper update. Restart the Innkeeper app, or update it through the "About" screen in the options and it should pick these changes up.
Please report any issues you have after this update in a new thread please.
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
Mine also doesn't sync or overlay or anything, tried restart hearthstone, restart innkeeper, restart innkeeper using admin mode, restart pc
nothing is working, version 0.4.37
why are you necro'ing a two month old post?
Not work
version 0.4.37 not working!
I tried everything that is written on the forum on this issue....
Me too.. cant sync
Same here, it doesn't sync, tried running it as admin and didn't work.
Good news everyone. The Innkeeper app was just updated to version 0.4.39 which should solve any syncing issues that appeared with the last Hearthstone patch. It should also mean that Innkeeper is now fully ready for Ashes of Outland!
Thanks for bearing with us while this update was being worked on. :)
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!