i just installed inkeeper and whenever i open hearthstone it doesnt recognize it being opened and doesnt sync when i go to play. I dont know if this is because of the recent update or because i stopped useing inkeeper for a couple of years since i wasnt playing hearthstone. does anybody know what the problem could be or if there is a fix?
There should be no problems with Innkeeper at the moment, so anything that's not working is most likely to do with something specific to you.
A few things you can try:
1) Make sure you give Innkeeper enough time to sync. This is no longer an instant process but takes a bit, due to changes to how the game works behind the scenes.
2) If 1) does nothing, the first step would be to check what version you are running and to make sure you are on the latest one. You can do this both on the top right where your account name is indicated:
3) If you are sure that you are on the lastest version and have tried waiting the next step is to do a fresh install. Remove any Innkeeper files there might be and install again, then try the above steps once more.
4) If that still doesn't work, then please report back here and we will ask you to go into your files and get a copy of the log file, but that's slightly more complicated, so we will look if the above helps first.
Hope you can get this resolved quickly!
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I just want to make sure with you that version 0.4.32 is the latest version before moving forward with anything. I just downloaded innkeeper today and it is running version 0.4.32 and is saying that it is up to date.
As I was typing that it fixed itself. thank you so much for the help
i just installed inkeeper and whenever i open hearthstone it doesnt recognize it being opened and doesnt sync when i go to play. I dont know if this is because of the recent update or because i stopped useing inkeeper for a couple of years since i wasnt playing hearthstone. does anybody know what the problem could be or if there is a fix?
There should be no problems with Innkeeper at the moment, so anything that's not working is most likely to do with something specific to you.
A few things you can try:
1) Make sure you give Innkeeper enough time to sync. This is no longer an instant process but takes a bit, due to changes to how the game works behind the scenes.
2) If 1) does nothing, the first step would be to check what version you are running and to make sure you are on the latest one. You can do this both on the top right where your account name is indicated:
3) If you are sure that you are on the lastest version and have tried waiting the next step is to do a fresh install. Remove any Innkeeper files there might be and install again, then try the above steps once more.
4) If that still doesn't work, then please report back here and we will ask you to go into your files and get a copy of the log file, but that's slightly more complicated, so we will look if the above helps first.
Hope you can get this resolved quickly!
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
I just want to make sure with you that version 0.4.32 is the latest version before moving forward with anything. I just downloaded innkeeper today and it is running version 0.4.32 and is saying that it is up to date.As I was typing that it fixed itself. thank you so much for the help
You're welcome. :)
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!