The first time I ran innkeeper, all worked well. Since then I only managed to get it to run once. The rest of the time it just hangs on the loading screen forever (splash screen with loading icon). I have cleared update and innkeeper with my firewall. Can you help please?
all reports on this have been firewall/antivirus releated.
We have had users add innkeeper.exe, update.exe and innkeeperui.exe and that did not solve it. It wasnt until they removed zomealarm (and installed another solution) that did it work.
I am working through the zonealarm help files. Is there any port that are required to be opened for Innkeeper to open? Maybe if you could check out this page, other ideas may pop in mind.
we use a 100% random port for secruity reasons, and to keep trying till it finds an open so that it dosnt conflict. You'll want port 49152 - 65536 (its going to pick a random one) and then port 31090
The first time I ran innkeeper, all worked well. Since then I only managed to get it to run once. The rest of the time it just hangs on the loading screen forever (splash screen with loading icon). I have cleared update and innkeeper with my firewall. Can you help please?
Logs please
Wants to play Captain Cookie Druid because why not?
http://www30.zippyshare.com/v/U1MwQpyi/file.html
No mate, post them here... no need for people do download stuff to help you.
Wants to play Captain Cookie Druid because why not?
Oh OK here it is
[2016-03-10 18:05:43] Innkeeper/0.2.1.0 (Release)
[2016-03-10 18:05:43] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-10 18:05:44] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-10 18:05:44] [System] Display 1: 1600x900 (Primary)
[2016-03-10 18:05:44] [System] Screen scaling factor is 1.00x
[2016-03-10 18:05:44] [System] Aero is enabled!
[2016-03-10 18:05:48] Innkeeper/0.2.1.0 (Release)
[2016-03-10 18:05:48] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-10 18:05:48] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-10 18:05:48] [System] Display 1: 1600x900 (Primary)
[2016-03-10 18:05:48] [System] Screen scaling factor is 1.00x
[2016-03-10 18:05:48] [System] Aero is enabled!
[2016-03-10 18:05:51] [IPC] Starting servers...
[2016-03-10 18:05:55] [IPC] Servers started.
[2016-03-10 18:05:55] [UI] Starting Electron...
[2016-03-10 18:05:58] [UI] Electron started.
[2016-03-10 18:06:08] [UI] UI is ready!
[2016-03-10 18:06:08] [Update] Checking for updates...
[2016-03-10 18:06:10] [Update] No updates found!
[2016-03-10 18:21:45] Innkeeper/0.2.1.0 (Release)
[2016-03-10 18:21:45] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-10 18:21:45] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-10 18:21:45] [System] Display 1: 1600x900 (Primary)
[2016-03-10 18:21:45] [System] Screen scaling factor is 1.00x
[2016-03-10 18:21:45] [System] Aero is enabled!
[2016-03-10 18:21:45] [IPC] Starting servers...
[2016-03-10 18:21:45] [IPC] Servers started.
[2016-03-10 18:21:45] [UI] Starting Electron...
[2016-03-10 18:21:46] [UI] Electron started.
[2016-03-10 18:21:53] [UI] UI is ready!
[2016-03-10 18:21:53] [Update] Checking for updates...
[2016-03-10 18:21:54] [Update] No updates found!
[2016-03-10 18:26:23] Innkeeper/0.2.1.0 (Release)
[2016-03-10 18:26:23] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-10 18:26:23] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-10 18:26:23] [System] Display 1: 1600x900 (Primary)
[2016-03-10 18:26:23] [System] Screen scaling factor is 1.00x
[2016-03-10 18:26:23] [System] Aero is enabled!
[2016-03-10 18:26:23] [IPC] Starting servers...
[2016-03-10 18:26:23] [IPC] Servers started.
[2016-03-10 18:26:23] [UI] Starting Electron...
[2016-03-10 18:26:23] [UI] Electron started.
[2016-03-10 18:26:30] [UI] UI is ready!
[2016-03-10 18:26:30] [Update] Checking for updates...
[2016-03-10 18:26:31] [Update] No updates found!
[2016-03-10 19:16:10] [UI] Electron process has gone away, exiting
[2016-03-10 19:18:47] Innkeeper/0.2.1.0 (Release)
[2016-03-10 19:18:47] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-10 19:18:50] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-10 19:18:50] [System] Display 1: 1600x900 (Primary)
[2016-03-10 19:18:50] [System] Screen scaling factor is 1.00x
[2016-03-10 19:18:50] [System] Aero is enabled!
[2016-03-10 19:18:52] [IPC] Starting servers...
[2016-03-10 19:18:58] [IPC] Servers started.
[2016-03-10 19:18:58] [UI] Starting Electron...
[2016-03-10 19:19:03] [UI] Electron started.
[2016-03-10 19:19:25] [UI] UI is ready!
[2016-03-10 19:19:26] [Update] Checking for updates...
[2016-03-10 19:19:30] [Update] No updates found!
[2016-03-10 19:24:34] [Auth] Logging in...
[2016-03-10 19:24:36] [Auth] Login successful!
[2016-03-10 20:34:09] [Hearth] Found Hearthstone! [A]
[2016-03-10 20:34:09] [Hearth] Region is US
[2016-03-10 20:34:53] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-10 20:34:53] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-10 20:34:53] [Hearth] Found 1182 cards.
[2016-03-10 20:34:56] [Sync] Starting Data upload...
[2016-03-10 20:34:59] [Sync] Upload successful.
[2016-03-10 20:35:00] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-10 20:35:26] [Log] New game started: deck "Surprise!" [#405223307]
[2016-03-10 20:46:35] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-10 20:47:02] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-10 21:02:31] [Log] New game started: deck "hshead mech" [#264723419, Verified]
[2016-03-10 21:08:30] [Log] New game started: deck "Meta Rush" [#283511695, Verified]
[2016-03-10 21:15:23] [Hearth] Found 1183 cards.
[2016-03-10 21:15:26] [Sync] Starting Data upload...
[2016-03-10 21:15:28] [Sync] Upload successful.
[2016-03-10 21:15:29] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-10 21:15:58] [Hearth] Found Hearthstone! [A]
[2016-03-10 21:15:58] [Hearth] Region is US
[2016-03-10 21:16:36] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-10 21:16:36] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-10 21:16:36] [Hearth] Found 1183 cards.
[2016-03-10 21:23:35] [Hearth] Found Hearthstone! [A]
[2016-03-10 21:23:35] [Hearth] Region is US
[2016-03-10 21:24:05] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-10 21:24:05] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-10 21:24:07] [Hearth] Found 1183 cards.
[2016-03-10 21:27:54] [Log] New game started: deck "Surprise!" [#405223307, Verified]
[2016-03-10 21:36:39] [Hearth] Found Hearthstone! [A]
[2016-03-10 21:36:39] [Hearth] Region is US
[2016-03-10 21:37:13] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-10 21:37:13] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-10 21:37:13] [Hearth] Found 1183 cards.
[2016-03-10 21:38:01] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-10 21:38:32] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-10 22:24:33] [Hearth] Found Hearthstone! [A]
[2016-03-10 22:24:33] [Hearth] Region is US
[2016-03-10 22:25:11] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-10 22:25:11] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-10 22:25:11] [Hearth] Found 1183 cards.
[2016-03-10 22:25:47] [Log] New game started: deck "Custom Mage" [#379454718, Verified]
[2016-03-10 22:34:05] [Hearth] Found Hearthstone! [A]
[2016-03-10 22:34:05] [Hearth] Region is US
[2016-03-10 22:34:34] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-10 22:34:34] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-10 22:34:35] [Hearth] Found 1183 cards.
[2016-03-10 22:35:08] [Log] New game started: deck "Custom Mage" [#379454718, Verified]
[2016-03-10 22:42:52] [Hearth] Found Hearthstone! [A]
[2016-03-10 22:42:52] [Hearth] Region is US
[2016-03-10 22:43:33] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-10 22:43:33] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-10 22:43:34] [Hearth] Found 1183 cards.
[2016-03-10 22:44:18] [Log] New game started: deck "hshead mech" [#264723419, Verified]
[2016-03-10 22:47:53] [Hearth] Found 1188 cards.
[2016-03-10 22:47:56] [Sync] Starting Data upload...
[2016-03-10 22:47:58] [Sync] Upload successful.
[2016-03-10 22:47:59] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-10 22:48:30] [Hearth] Found 1184 cards.
[2016-03-10 22:48:35] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-10 22:48:56] [Sync] Starting Data upload...
[2016-03-10 22:48:58] [Sync] Upload successful.
[2016-03-10 23:57:58] [Hearth] Found Hearthstone! [A]
[2016-03-10 23:57:58] [Hearth] Region is US
[2016-03-10 23:58:21] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-10 23:58:21] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-10 23:58:21] [Hearth] Found 1184 cards.
[2016-03-11 00:04:00] [Hearth] Found Hearthstone! [A]
[2016-03-11 00:04:00] [Hearth] Region is KR
[2016-03-11 00:04:23] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-11 00:04:23] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-11 00:04:23] [Hearth] Found 1462 cards.
[2016-03-11 00:04:25] [Sync] Starting Data upload...
[2016-03-11 00:04:28] [Sync] Upload successful.
[2016-03-11 00:04:28] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-11 00:05:06] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-11 00:05:23] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-11 00:05:50] [Log] New game started: deck "Current Meta" [#171309804, Verified]
[2016-03-11 00:06:48] [Log] New game started: deck "Current Meta" [#171309804, Verified]
[2016-03-11 00:13:30] [Log] New game started: deck "Current Meta" [#171309804, Verified]
[2016-03-11 00:20:50] [Log] New game started: deck "Current Meta" [#171309804, Verified]
[2016-03-11 00:27:29] [Log] New game started: deck "Current Meta" [#171309804, Verified]
[2016-03-11 00:34:42] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-11 00:35:11] [Log] New game started: deck "modified meta" [#159844163, Verified]
[2016-03-11 00:39:52] [Log] New game started: deck "modified meta" [#159844163, Verified]
[2016-03-11 00:48:34] [Hearth] Found Hearthstone! [A]
[2016-03-11 00:48:34] [Hearth] Region is US
[2016-03-11 00:49:18] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-11 00:49:18] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-11 00:49:18] [Hearth] Found 1184 cards.
[2016-03-11 00:49:21] [Sync] Starting Data upload...
[2016-03-11 00:49:23] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-11 00:49:24] [Sync] Upload successful.
[2016-03-11 00:49:56] [Log] New game started: unknown deck
[2016-03-11 00:56:46] [Log] New game started: unknown deck
[2016-03-11 01:56:48] [UI] Electron process has gone away, exiting
[2016-03-11 10:13:26] Innkeeper/0.2.1.0 (Release)
[2016-03-11 10:13:26] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-11 10:13:27] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-11 10:13:27] [System] Display 1: 1600x900 (Primary)
[2016-03-11 10:13:27] [System] Screen scaling factor is 1.00x
[2016-03-11 10:13:27] [System] Aero is enabled!
[2016-03-11 10:13:34] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-11 10:13:34] [IPC] Starting servers...
[2016-03-11 10:13:39] [IPC] Servers started.
[2016-03-11 10:13:39] [UI] Starting Electron...
[2016-03-11 10:13:42] [UI] Electron started.
[2016-03-11 10:13:53] [UI] UI is ready!
[2016-03-11 10:13:54] [Update] Checking for updates...
[2016-03-11 10:13:57] [Update] No updates found!
[2016-03-11 14:02:55] [UI] Electron process has gone away, exiting
[2016-03-11 18:19:18] Innkeeper/0.2.1.0 (Release)
[2016-03-11 18:19:19] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-11 18:19:19] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-11 18:19:20] [System] Display 1: 1600x900 (Primary)
[2016-03-11 18:19:20] [System] Screen scaling factor is 1.00x
[2016-03-11 18:19:20] [System] Aero is enabled!
[2016-03-11 18:19:26] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-11 18:19:26] [IPC] Starting servers...
[2016-03-11 18:19:30] [IPC] Servers started.
[2016-03-11 18:19:30] [UI] Starting Electron...
[2016-03-11 18:19:33] [UI] Electron started.
[2016-03-11 18:19:44] [UI] UI is ready!
[2016-03-11 18:19:46] [Update] Checking for updates...
[2016-03-11 18:19:48] [Update] No updates found!
[2016-03-12 10:38:33] [UI] Electron process has gone away, exiting
[2016-03-12 10:42:01] Innkeeper/0.2.1.0 (Release)
[2016-03-12 10:42:01] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-12 10:42:01] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-12 10:42:01] [System] Display 1: 1600x900 (Primary)
[2016-03-12 10:42:01] [System] Screen scaling factor is 1.00x
[2016-03-12 10:42:01] [System] Aero is enabled!
[2016-03-12 10:42:08] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-12 10:42:08] [IPC] Starting servers...
[2016-03-12 10:42:09] [IPC] Servers started.
[2016-03-12 10:42:09] [UI] Starting Electron...
[2016-03-12 10:42:10] [UI] Electron started.
[2016-03-12 10:42:19] [UI] UI is ready!
[2016-03-12 10:42:20] [Update] Checking for updates...
[2016-03-12 10:42:21] [Update] No updates found!
[2016-03-12 12:45:03] [UI] Electron process has gone away, exiting
[2016-03-12 12:48:34] Innkeeper/0.2.1.0 (Release)
[2016-03-12 12:48:34] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-12 12:48:35] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-12 12:48:35] [System] Display 1: 1600x900 (Primary)
[2016-03-12 12:48:35] [System] Screen scaling factor is 1.00x
[2016-03-12 12:48:35] [System] Aero is enabled!
[2016-03-12 12:48:40] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-12 12:48:40] [IPC] Starting servers...
[2016-03-12 12:48:45] [IPC] Servers started.
[2016-03-12 12:48:45] [UI] Starting Electron...
[2016-03-12 12:48:46] [UI] Electron started.
[2016-03-12 12:48:55] [UI] UI is ready!
[2016-03-12 12:48:56] [Update] Checking for updates...
[2016-03-12 12:49:00] [Update] No updates found!
[2016-03-12 15:12:58] Innkeeper/0.2.1.0 (Release)
[2016-03-12 15:12:58] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-12 15:12:59] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-12 15:12:59] [System] Display 1: 1600x900 (Primary)
[2016-03-12 15:12:59] [System] Screen scaling factor is 1.00x
[2016-03-12 15:12:59] [System] Aero is enabled!
[2016-03-12 15:13:10] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-12 15:13:10] [IPC] Starting servers...
[2016-03-12 15:13:15] [IPC] Servers started.
[2016-03-12 15:13:15] [UI] Starting Electron...
[2016-03-12 15:13:19] [UI] Electron started.
[2016-03-12 15:13:45] [UI] UI is ready!
[2016-03-12 15:13:45] [Update] Checking for updates...
[2016-03-12 15:13:49] [Update] No updates found!
[2016-03-12 16:02:48] Innkeeper/0.2.1.0 (Release)
[2016-03-12 16:02:48] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-12 16:02:48] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-12 16:02:48] [System] Display 1: 1600x900 (Primary)
[2016-03-12 16:02:48] [System] Screen scaling factor is 1.00x
[2016-03-12 16:02:48] [System] Aero is enabled!
[2016-03-12 16:02:52] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-12 16:02:52] [IPC] Starting servers...
[2016-03-12 16:02:55] [IPC] Servers started.
[2016-03-12 16:02:55] [UI] Starting Electron...
[2016-03-12 16:02:58] [UI] Electron started.
[2016-03-12 16:03:10] [UI] UI is ready!
[2016-03-12 16:03:11] [Update] Checking for updates...
[2016-03-12 16:03:13] [Update] No updates found!
[2016-03-12 19:10:39] [UI] Electron process has gone away, exiting
[2016-03-12 19:12:39] Innkeeper/0.2.1.0 (Release)
[2016-03-12 19:12:39] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-12 19:12:39] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-12 19:12:39] [System] Display 1: 1600x900 (Primary)
[2016-03-12 19:12:39] [System] Screen scaling factor is 1.00x
[2016-03-12 19:12:39] [System] Aero is enabled!
[2016-03-12 19:12:40] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-12 19:12:40] [IPC] Starting servers...
[2016-03-12 19:12:40] [IPC] Servers started.
[2016-03-12 19:12:40] [UI] Starting Electron...
[2016-03-12 19:12:41] [UI] Electron started.
[2016-03-12 19:13:00] [UI] UI is ready!
[2016-03-12 19:13:03] [Update] Checking for updates...
[2016-03-12 19:13:09] [Update] No updates found!
[2016-03-12 19:13:09] [Auth] Logging in...
[2016-03-12 19:13:12] [Auth] Login successful!
[2016-03-12 23:49:18] [Hearth] Found Hearthstone! [A]
[2016-03-12 23:49:29] [Hearth] Region is US
[2016-03-12 23:50:04] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-12 23:50:05] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-12 23:52:06] [Hearth] Found Hearthstone! [A]
[2016-03-12 23:52:07] [Hearth] Region is US
[2016-03-12 23:52:31] [Log] Found Hearthstone path: C:\Program Files (x86)\Hearthstone
[2016-03-12 23:52:31] [Log] Found Hearthstone log path: C:\Program Files (x86)\Hearthstone\Logs
[2016-03-12 23:52:31] [Hearth] Found 1192 cards.
[2016-03-12 23:52:35] [Sync] Starting Data upload...
[2016-03-12 23:52:38] [System] Saved app data to C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-12 23:52:41] [Sync] Upload successful.
[2016-03-12 23:53:20] [Log] New game started: deck "Custom Rogue2" [#506431687]
[2016-03-13 00:04:42] [Log] New game started: deck "Custom Rogue2" [#506431687]
[2016-03-13 00:23:36] [UI] Electron process has gone away, exiting
[2016-03-13 00:56:20] Innkeeper/0.2.1.0 (Release)
[2016-03-13 00:56:20] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-13 00:56:21] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-13 00:56:21] [System] Display 1: 1600x900 (Primary)
[2016-03-13 00:56:21] [System] Screen scaling factor is 1.00x
[2016-03-13 00:56:21] [System] Aero is enabled!
[2016-03-13 00:56:25] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-13 00:56:25] [IPC] Starting servers...
[2016-03-13 00:56:29] [IPC] Servers started.
[2016-03-13 00:56:29] [UI] Starting Electron...
[2016-03-13 00:56:30] [UI] Electron started.
[2016-03-13 00:56:39] [UI] UI is ready!
[2016-03-13 00:56:40] [Update] Checking for updates...
[2016-03-13 00:56:41] [Update] No updates found!
[2016-03-13 10:37:01] Innkeeper/0.2.1.0 (Release)
[2016-03-13 10:37:01] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-13 10:37:01] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-13 10:37:01] [System] Display 1: 1600x900 (Primary)
[2016-03-13 10:37:01] [System] Screen scaling factor is 1.00x
[2016-03-13 10:37:01] [System] Aero is enabled!
[2016-03-13 10:37:02] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-13 10:37:02] [IPC] Starting servers...
[2016-03-13 10:37:06] [IPC] Servers started.
[2016-03-13 10:37:06] [UI] Starting Electron...
[2016-03-13 10:37:08] [UI] Electron started.
[2016-03-13 10:37:15] [UI] UI is ready!
[2016-03-13 10:37:16] [Update] Checking for updates...
[2016-03-13 10:37:17] [Update] No updates found!
[2016-03-23 11:14:14] Innkeeper/0.2.1.0 (Release)
[2016-03-23 11:14:14] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 11:14:15] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 11:14:16] [System] Display 1: 1600x900 (Primary)
[2016-03-23 11:14:16] [System] Screen scaling factor is 1.00x
[2016-03-23 11:14:16] [System] Aero is enabled!
[2016-03-23 11:14:28] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 11:14:28] [IPC] Starting servers...
[2016-03-23 11:14:33] [IPC] Servers started.
[2016-03-23 11:14:33] [UI] Starting Electron...
[2016-03-23 11:14:35] [UI] Electron started.
[2016-03-23 11:14:49] [UI] UI is ready!
[2016-03-23 11:14:50] [Update] Checking for updates...
[2016-03-23 11:14:52] [Update] Update found! Downloading 0.2.5 (delta)...
[2016-03-23 11:14:58] [Update] Applying patch...
[2016-03-23 11:17:32] Restarting for new build: C:\Users\me\AppData\Local\Innkeeper\app-0.2.5\Innkeeper.exe
[2016-03-23 11:17:37] Innkeeper/0.2.5.0 (Release)
[2016-03-23 11:17:37] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 11:17:37] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 11:17:37] [System] Display 1: 1600x900 (Primary)
[2016-03-23 11:17:37] [System] Screen scaling factor is 1.00x
[2016-03-23 11:17:37] [System] Aero is enabled!
[2016-03-23 11:17:39] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 11:17:39] [IPC] Starting servers...
[2016-03-23 11:17:39] [IPC] Servers started.
[2016-03-23 11:17:39] [UI] Starting Electron...
[2016-03-23 11:17:45] [UI] Electron started.
[2016-03-23 11:18:00] [UI] UI is ready!
[2016-03-23 11:18:00] [Update] Checking for updates...
[2016-03-23 11:18:03] [Update] No updates found!
[2016-03-23 11:27:40] Innkeeper/0.2.5.0 (Release)
[2016-03-23 11:27:40] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 11:27:40] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 11:27:40] [System] Display 1: 1600x900 (Primary)
[2016-03-23 11:27:40] [System] Screen scaling factor is 1.00x
[2016-03-23 11:27:40] [System] Aero is enabled!
[2016-03-23 11:27:49] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 11:27:49] [IPC] Starting servers...
[2016-03-23 11:27:56] [IPC] Servers started.
[2016-03-23 11:27:56] [UI] Starting Electron...
[2016-03-23 11:27:59] [UI] Electron started.
[2016-03-23 11:28:16] [UI] UI is ready!
[2016-03-23 11:28:17] [Update] Checking for updates...
[2016-03-23 11:28:21] [Update] No updates found!
[2016-03-23 11:37:09] Innkeeper/0.2.5.0 (Release)
[2016-03-23 11:37:09] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 11:37:09] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 11:37:09] [System] Display 1: 1600x900 (Primary)
[2016-03-23 11:37:09] [System] Screen scaling factor is 1.00x
[2016-03-23 11:37:09] [System] Aero is enabled!
[2016-03-23 11:37:10] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 11:37:10] [IPC] Starting servers...
[2016-03-23 11:37:10] [IPC] Servers started.
[2016-03-23 11:37:10] [UI] Starting Electron...
[2016-03-23 11:37:13] [UI] Electron started.
[2016-03-23 11:37:22] [UI] UI is ready!
[2016-03-23 11:37:23] [Update] Checking for updates...
[2016-03-23 11:37:26] [Update] No updates found!
[2016-03-23 11:38:52] Innkeeper/0.2.5.0 (Release)
[2016-03-23 11:38:52] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 11:38:52] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 11:38:52] [System] Display 1: 1600x900 (Primary)
[2016-03-23 11:38:52] [System] Screen scaling factor is 1.00x
[2016-03-23 11:38:52] [System] Aero is enabled!
[2016-03-23 11:38:55] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 11:38:55] [IPC] Starting servers...
[2016-03-23 11:38:55] [IPC] Servers started.
[2016-03-23 11:38:55] [UI] Starting Electron...
[2016-03-23 11:38:57] [UI] Electron started.
[2016-03-23 11:39:10] [UI] UI is ready!
[2016-03-23 11:39:10] [Update] Checking for updates...
[2016-03-23 11:39:12] [Update] No updates found!
[2016-03-23 11:45:41] Innkeeper/0.2.5.0 (Release)
[2016-03-23 11:45:41] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 11:45:41] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 11:45:41] [System] Display 1: 1600x900 (Primary)
[2016-03-23 11:45:41] [System] Screen scaling factor is 1.00x
[2016-03-23 11:45:41] [System] Aero is enabled!
[2016-03-23 11:45:44] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 11:45:44] [IPC] Starting servers...
[2016-03-23 11:45:44] [IPC] Servers started.
[2016-03-23 11:45:44] [UI] Starting Electron...
[2016-03-23 11:45:46] [UI] Electron started.
[2016-03-23 11:45:58] [UI] UI is ready!
[2016-03-23 11:45:58] [Update] Checking for updates...
[2016-03-23 11:46:01] [Update] No updates found!
[2016-03-23 11:49:28] Innkeeper/0.2.5.0 (Release)
[2016-03-23 11:49:28] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 11:49:29] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 11:49:29] [System] Display 1: 1600x900 (Primary)
[2016-03-23 11:49:29] [System] Screen scaling factor is 1.00x
[2016-03-23 11:49:29] [System] Aero is enabled!
[2016-03-23 11:49:35] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 11:49:35] [IPC] Starting servers...
[2016-03-23 11:49:36] [IPC] Servers started.
[2016-03-23 11:49:36] [UI] Starting Electron...
[2016-03-23 11:49:38] [UI] Electron started.
[2016-03-23 11:49:56] [UI] UI is ready!
[2016-03-23 11:49:56] [Update] Checking for updates...
[2016-03-23 11:50:00] [Update] No updates found!
[2016-03-23 11:54:39] Innkeeper/0.2.5.0 (Release)
[2016-03-23 11:54:39] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 11:54:39] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 11:54:39] [System] Display 1: 1600x900 (Primary)
[2016-03-23 11:54:39] [System] Screen scaling factor is 1.00x
[2016-03-23 11:54:39] [System] Aero is enabled!
[2016-03-23 11:54:43] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 11:54:43] [IPC] Starting servers...
[2016-03-23 11:54:43] [IPC] Servers started.
[2016-03-23 11:54:43] [UI] Starting Electron...
[2016-03-23 11:54:45] [UI] Electron started.
[2016-03-23 11:55:00] [UI] UI is ready!
[2016-03-23 11:55:00] [Update] Checking for updates...
[2016-03-23 11:55:04] [Update] No updates found!
[2016-03-23 12:01:16] Innkeeper/0.2.5.0 (Release)
[2016-03-23 12:01:16] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 12:01:17] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 12:01:17] [System] Display 1: 1600x900 (Primary)
[2016-03-23 12:01:17] [System] Screen scaling factor is 1.00x
[2016-03-23 12:01:17] [System] Aero is enabled!
[2016-03-23 12:01:17] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 12:01:17] [IPC] Starting servers...
[2016-03-23 12:01:17] [IPC] Servers started.
[2016-03-23 12:01:17] [UI] Starting Electron...
[2016-03-23 12:01:21] [UI] Electron started.
[2016-03-23 12:01:31] [UI] UI is ready!
[2016-03-23 12:01:32] [Update] Checking for updates...
[2016-03-23 12:01:35] [Update] No updates found!
[2016-03-23 12:06:09] Innkeeper/0.2.5.0 (Release)
[2016-03-23 12:06:09] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 12:06:09] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 12:06:09] [System] Display 1: 1600x900 (Primary)
[2016-03-23 12:06:09] [System] Screen scaling factor is 1.00x
[2016-03-23 12:06:09] [System] Aero is enabled!
[2016-03-23 12:06:10] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 12:06:10] [IPC] Starting servers...
[2016-03-23 12:06:10] [IPC] Servers started.
[2016-03-23 12:06:10] [UI] Starting Electron...
[2016-03-23 12:06:17] [UI] Electron started.
[2016-03-23 12:06:30] [UI] UI is ready!
[2016-03-23 12:06:31] [Update] Checking for updates...
[2016-03-23 12:06:35] [Update] No updates found!
[2016-03-23 12:17:47] Innkeeper/0.2.5.0 (Release)
[2016-03-23 12:17:47] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 12:17:47] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 12:17:47] [System] Display 1: 1600x900 (Primary)
[2016-03-23 12:17:47] [System] Screen scaling factor is 1.00x
[2016-03-23 12:17:47] [System] Aero is enabled!
[2016-03-23 12:17:48] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 12:17:48] [IPC] Starting servers...
[2016-03-23 12:17:48] [IPC] Servers started.
[2016-03-23 12:17:48] [UI] Starting Electron...
[2016-03-23 12:17:56] [UI] Electron started.
[2016-03-23 18:54:55] Innkeeper/0.2.5.0 (Release)
[2016-03-23 18:54:55] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 18:54:56] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 18:54:56] [System] Display 1: 1600x900 (Primary)
[2016-03-23 18:54:56] [System] Screen scaling factor is 1.00x
[2016-03-23 18:54:56] [System] Aero is enabled!
[2016-03-23 18:55:00] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 18:55:00] [IPC] Starting servers...
[2016-03-23 18:55:02] [IPC] Servers started.
[2016-03-23 18:55:02] [UI] Starting Electron...
[2016-03-23 18:55:13] [UI] Electron started.
[2016-03-23 21:56:25] Innkeeper/0.2.5.0 (Release)
[2016-03-23 21:56:25] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-23 21:56:25] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-23 21:56:25] [System] Display 1: 1600x900 (Primary)
[2016-03-23 21:56:25] [System] Screen scaling factor is 1.00x
[2016-03-23 21:56:25] [System] Aero is enabled!
[2016-03-23 21:56:26] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-23 21:56:26] [IPC] Starting servers...
[2016-03-23 21:56:26] [IPC] Servers started.
[2016-03-23 21:56:26] [UI] Starting Electron...
[2016-03-23 21:56:30] [UI] Electron started.
[2016-03-24 01:23:31] [UI] Electron process has gone away, exiting
[2016-03-24 01:23:31] [UI] Electron process has gone away, exiting
[2016-03-24 01:23:31] [UI] Electron process has gone away, exiting
[2016-03-24 19:03:54] Innkeeper/0.2.5.0 (Release)
[2016-03-24 19:03:54] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-24 19:03:55] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-24 19:03:56] [System] Display 1: 1600x900 (Primary)
[2016-03-24 19:03:56] [System] Screen scaling factor is 1.00x
[2016-03-24 19:03:56] [System] Aero is enabled!
[2016-03-24 19:04:05] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-24 19:04:05] [IPC] Starting servers...
[2016-03-24 19:04:10] [IPC] Servers started.
[2016-03-24 19:04:10] [UI] Starting Electron...
[2016-03-24 19:04:15] [UI] Electron started.
[2016-03-25 05:22:59] [UI] Electron process has gone away, exiting
[2016-03-25 05:23:00] [UI] Electron process has gone away, exiting
[2016-03-25 05:23:00] [UI] Electron process has gone away, exiting
[2016-03-25 09:50:27] Innkeeper/0.2.5.0 (Release)
[2016-03-25 09:50:27] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-25 09:50:28] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-25 09:50:28] [System] Display 1: 1600x900 (Primary)
[2016-03-25 09:50:28] [System] Screen scaling factor is 1.00x
[2016-03-25 09:50:28] [System] Aero is enabled!
[2016-03-25 09:50:35] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-25 09:50:35] [IPC] Starting servers...
[2016-03-25 09:50:42] [IPC] Servers started.
[2016-03-25 09:50:42] [UI] Starting Electron...
[2016-03-25 09:50:55] [UI] Electron started.
[2016-03-25 09:52:59] Innkeeper/0.2.5.0 (Release)
[2016-03-25 09:52:59] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-25 09:52:59] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-25 09:52:59] [System] Display 1: 1600x900 (Primary)
[2016-03-25 09:52:59] [System] Screen scaling factor is 1.00x
[2016-03-25 09:52:59] [System] Aero is enabled!
[2016-03-25 09:53:00] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-25 09:53:00] [IPC] Starting servers...
[2016-03-25 09:53:00] [IPC] Servers started.
[2016-03-25 09:53:00] [UI] Starting Electron...
[2016-03-25 09:53:01] [UI] Electron started.
[2016-03-25 09:53:07] [UI] UI is ready!
[2016-03-25 09:53:08] [Update] Checking for updates...
[2016-03-25 09:53:10] [Update] No updates found!
[2016-03-25 09:56:58] Innkeeper/0.2.5.0 (Release)
[2016-03-25 09:56:58] [System] OS: Microsoft Windows 7 6.1.7601 (64 bit)
[2016-03-25 09:56:58] [System] GPU: Intel(R) HD Graphics 3000 (9.17.10.2843)
[2016-03-25 09:56:58] [System] Display 1: 1600x900 (Primary)
[2016-03-25 09:56:58] [System] Screen scaling factor is 1.00x
[2016-03-25 09:56:58] [System] Aero is enabled!
[2016-03-25 09:56:59] [System] Loaded app data from C:\Users\me\AppData\Local\Innkeeper\Innkeeper.data
[2016-03-25 09:56:59] [IPC] Starting servers...
[2016-03-25 09:56:59] [IPC] Servers started.
[2016-03-25 09:56:59] [UI] Starting Electron...
[2016-03-25 09:57:00] [UI] Electron started.
[2016-03-25 09:57:09] [UI] UI is ready!
[2016-03-25 09:57:09] [Update] Checking for updates...
[2016-03-25 09:57:10] [Update] No updates found!
[2016-03-25 12:54:11] [UI] Electron process has gone away, exiting
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Did I post it correctly?
That's odd :\ Can you try Start->Run, "%appdata%\InnkeeperUI", and deleting or renaming "config.json" in that directory?
Innkeeper developer - yup, it's probably my fault.
Hi Freddie, thanks for the reply.
I did that, but no luck. Still stuck on the loading screen... I was hoping... ;)
all reports on this have been firewall/antivirus releated.
We have had users add innkeeper.exe, update.exe and innkeeperui.exe and that did not solve it. It wasnt until they removed zomealarm (and installed another solution) that did it work.
Signature
Hi Molster. Yes, I am using Zonealarm. It''s odd there is a problem here, the Innkeeper program worked twice before no longer loading.
http://www.hearthpwn.com/forums/off-topic/innkeeper-feedback-support/122669-zonealarm-warning-if-you-are-having-problems
Sadly we cant figure out why or we would try to solve it on our end.
Signature
I am working through the zonealarm help files. Is there any port that are required to be opened for Innkeeper to open? Maybe if you could check out this page, other ideas may pop in mind.
https://server.iad.liveperson.net/hc/s-28464961/cmd/kbresource/kb-3716098045661760011/view_question!PAGETYPE?documentid=347124&action=view&ticket=LTK12182058824620X&VisitorProfile=EN
Innkeeper uses a random port for stuff. Can you add some sort of "allow all TCP to localhost" rule?
Innkeeper developer - yup, it's probably my fault.
I can set up and range of safe ports, if I know the range of port numbers to use.
https://wordpress.org/support/topic/zone-alarm-obstructs-login#post-501955
its basicly the same here, id recommend just opening ports for things talking to localhost. (super silly that zone alarm is blocking localhost like that by default imo)
we use a 100% random port for secruity reasons, and to keep trying till it finds an open so that it dosnt conflict. You'll want port 49152 - 65536 (its going to pick a random one) and then port 31090
Signature
Port numbers are not staying selected in ZA - chasing them up.
I tried to add port numbers to ZA - the numbers disappeared. Chasing up ZA to sort t out.
Oddly, I just put a statement into a reply similar to the line above (alone) and it was flagged as Spam! Freekin overenthusiastic programs... ;)