This issue arises if a player uses two hearthstone accounts and syncs both accounts using Inn Keeper. Or better put, 2 people using one computer. Each person having their own Hearthstone and curse account.
Steps to repeat:
1. Player A logs into curse on Hearthpwn and installs Inn Keeper on one PC
2. Player A syncs card collection to Hearthpwn and is able to view collection correctly
3. Player B now wants to sync card collection to their Hearthpwn account using the same PC
4. Player B logs into curse on Hearthpwn and logs in Inn Keeper on same PC
5. Observe, Inn Keeper verifies that sync is complete but when Player B navigates to their collection using their own Curse account, the collection that appears is of Player A
6. Another issue arises where Player B is unable to sync their Hearthstone collection to their curse account. Troubleshooting involves restarting Inn Keeper, Restarting Hearthstone game and re-logging into each. Cookies and cache also has been cleared. Player B still has Player A's card collection attached to their curse account.
Please let me know if you require anymore information. There are no error logs to attach as such as no errors were thrown on Inn Keeper, thanks.
Realizes UserA is logged in to Innkeeper - logs out and back in as themself.
Sync doesn't work??
At that point Innkeeper thinks the collection data hasn't changed since it caches that information. You can reset that by closing Innkeeper and deleting %LocalAppData%\Innkeeper\Innkeeper.data.
I'll work on getting a fix in for our next release where the cached information is considered invalid if the user changes, derp.
Rollback Post to RevisionRollBack
Innkeeper developer - yup, it's probably my fault.
Hi There,
This issue arises if a player uses two hearthstone accounts and syncs both accounts using Inn Keeper. Or better put, 2 people using one computer. Each person having their own Hearthstone and curse account.
Steps to repeat:
1. Player A logs into curse on Hearthpwn and installs Inn Keeper on one PC
2. Player A syncs card collection to Hearthpwn and is able to view collection correctly
3. Player B now wants to sync card collection to their Hearthpwn account using the same PC
4. Player B logs into curse on Hearthpwn and logs in Inn Keeper on same PC
5. Observe, Inn Keeper verifies that sync is complete but when Player B navigates to their collection using their own Curse account, the collection that appears is of Player A
6. Another issue arises where Player B is unable to sync their Hearthstone collection to their curse account. Troubleshooting involves restarting Inn Keeper, Restarting Hearthstone game and re-logging into each. Cookies and cache also has been cleared. Player B still has Player A's card collection attached to their curse account.
Please let me know if you require anymore information. There are no error logs to attach as such as no errors were thrown on Inn Keeper, thanks.
I'm not able to reproduce this. If I log into this account and sync. The sync goes to this account.
if I then sign out on innkeeper and then sign into a new account. The sync then goes to the new account.
Signature
The order you do things will matter here:
At that point Innkeeper thinks the collection data hasn't changed since it caches that information. You can reset that by closing Innkeeper and deleting %LocalAppData%\Innkeeper\Innkeeper.data.
I'll work on getting a fix in for our next release where the cached information is considered invalid if the user changes, derp.
Innkeeper developer - yup, it's probably my fault.
Oh ok. I just had my collection get merged with my brother's and then mine would not sync at all.
I'll try to delete that file when I get home and hopefully it will be fixed. Do you know if you guys have found a fix for this yet?
Thanks for the hard work! I love innkeeper!