I currently have a bug on my reward track. I cant choose the Level 100 Skin it just does nothing. I tried it on mobile and pc. Anyone else has this problem?
I don't want to sound mean, but I really wonder why someone would start a thread like this without checking if there are already others about the same issue. I'm being fully honest, I just wanna know.
Found this over on Reddit. TL;DR; - They’ll give it to you after the next patch
Hey there,
Game Master Oughathat, checking in Thanks for hitting us up! I hope you’re having a great Monday, all things considered. I know these past two years have been rough for many reasons and the global pandemic is impacting our real lives as well as our online experiences. We have been working tirelessly to continue providing support to you and our other players during this time, while still taking care of each other. These efforts, along with new releases, have increased our queue times for tickets. As always, we appreciate your patience as we work on tackling the queue and replying to your ticket as soon as we can.
Speaking of your ticket, I see that you have recently reached the end of the rewards track on the Hearthstone battle pass. I completely understand the desire to sort this out.
I took a moment to investigate this and I found that we have received several reports similar to this; we are aware that some players are unable to claim the Hero Skin at the end of the Rewards Track. The issue is expected to be fixed in Patch 25.0, when players will be prompted to make their Hero Skin selection upon login. All other rewards can be claimed normally and will be automatically granted with Rewards Track swap if not claimed by that time.
I appreciate your time, patience, and understanding. Please enjoy the rest of your day.
Click here to review and resolve your ticket. If you continue to experience issues, you can respond to your ticket with additional information.
If you do not resolve the ticket or provide an additional response within one week, we will resolve the ticket automatically and you’ll receive a final update via email.
They have official forums and the patch notes but decide to address this issue after weeks of absolute silence in a random reddit thread? I couldn't even find this thread on reddit. It was reposted in one of the many bug report threads in the official forums by another user. Way to go Team 5! I thought we were past this.
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I currently have a bug on my reward track. I cant choose the Level 100 Skin it just does nothing. I tried it on mobile and pc. Anyone else has this problem?
Yes.
https://www.hearthpwn.com/forums/hearthstone-general/general-discussion/254070-can-t-claim-level-100-season-pass-hero-skin
https://www.hearthpwn.com/forums/hearthstone-general/general-discussion/254067-hero-portrait-in-the-tavern-pass-rewards
I don't want to sound mean, but I really wonder why someone would start a thread like this without checking if there are already others about the same issue. I'm being fully honest, I just wanna know.
Thanks.
How can this still be bugged...
My Hearthstone Playlist on YouTube
For anyone interested:
They have official forums and the patch notes but decide to address this issue after weeks of absolute silence in a random reddit thread?
I couldn't even find this thread on reddit. It was reposted in one of the many bug report threads in the official forums by another user.
Way to go Team 5! I thought we were past this.