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The question is why you are matched by MMR rather than rank. This practice makes the rank system bullshit.
i think the community is being like crazy cheated by blizzard, i just want a introspection into this
easy answer: people like comparing themselves. ranks are an easy and clear metric to do that. people enjoy climbing the ranks and feeling progress. it makes them spend more time in the game, which eventually incentivizes spending money.
but you still need an mmr system in the background, that is truthful and not just for show and boostig your ego, to enable reasonably fast and reasonably accurate matchmaking.
If the rank system reflected player skill, then you would not need a separate MMR.
The rank system gets reset every month and people of the same skill level play and climb at different rates. It takes almost the entire month for everyone to hit their ceiling, so if matchmaking was only based on rank they would be one-sided and unfun.
Before I got a solid collection and tried to actually make meta relevant decks, I would only play ranked during the 2nd and 3rd week. In that way I would avoid most whales and tryharders and actually meet casual mediocre players. So I can definitely relate to this statement . The new system have really made the opponents power/skill a lot more consistent, but I guess some people miss farming newbs :p
I don't think that it is a legit question. Blizzard is not in the position to ask for more money, even through they seem that they don't care.
Anyway, if you check their last report (https://investor.activision.com/static-files/cb883af5-335f-483a-8b0f-3a75d99eace1), they received a 40% reduction in revenues compared to last year. They also released Diablo Immortal in the period, which was, according to some mad journalist, a "machine for printing money". Well, now we know that it was not. Minus 40% revenue when you release a game that cost millions and 4 plus years of development, it doesn't seem a success to me. When a company does this nonsense, then the whole business will suffer. If someone spends on the game, it does not mean that this will make money, if it will damage the whole business. Thank goodness, consumers punished. Blizzard must be punished. Diablo Immortal, has been the first App for the first week, now it is already in the oblivion, ranked below 600. I am expecting something similar for Hearthstone. You cannot ask for money if your prices are not aligned with competitors and if your quality is so low.
Blizzard shifted a lot of its business to mobile. Which now represents 51% of their revenue, last year 35%. Mobile overall increased (from 795 to 831). Anyway, their revenue, now, it is very down. Because all historical Activision Blizzard customers' (PC and console) pay much less. So, I don't think at all that Blizzard is in the position to ask for more money. Blizzard should invest in developing something because nothing good has been developed in years. And the milking cows seem finished to me, or at least I hope so.
This is a severe case of confirmation bias. Please give me a sample of 30 games in a row that prove how you always get counter-decked.
To answer OP's question, if I were Blizzard, I wouldn't "make money" through my RNG. Period. I'd make money by producing content that my current players want and by attracting new customers to the game.
Having made repeated public statements that I do NOT scan players' cards or decks when matching them with opponents, I would do what I say I do. Not because I'm a nice guy/ company run by saints, but because to lie to the public about my RNG is stupid and dangerous. Given how cutthroat the gaming industry is and how many game designers move from company to company every year, I would know that this lie would be made public, sooner or later, which could be devastating. Individual and institutional investors rely on these statements when determining the value of shares of my company, and they get very nasty and litigious when they're misled. Given that Microsoft is buying me, the very last thing I want to do is attract negative attention. Words like "securities fraud" don't make parent companies happy.
If, because I apparently don't know how to playtest, I discovered that one or more decks was too strong, I would simply nerf said decks rather than manipulate the RNG to reduce their winrate. It's safer, easier and legal.