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Because we have a time investment in hearthstone and don't want to throw it away. To be sure, that will be the eventual result, driving away the customers you did not want anyway, But in addition to driving us away, you also create a vocal group of people who have been burned by Blizzard who will continue to tell the truth about the company.
What truth? That they're charging a price that you don't want to pay?
The only cancer in Hearthstone is its community.
stopped reading at British.
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Card Design ChampionI answered that question in a previous post. You can't jump in the middle of a debate with a fraction of the information because then you start making arguments on points that have already been addressed.
I understand why people may disagree with complainers, but I don't understand why some go to such lengths to defend the actions of a corporation to the point of calling the (top 20% high use) consumer base ungrateful for daring to criticize an unpopular decision.
Look up what a community manager's job is and you will understand.
i really like how you use the fact that you yourself don’t pay for every expansion, yet I’m sure you have logged on, played the game completely free using the new cards for the duration that you didn’t pay. And you are talking about others who don’t cover the “rent”?
aside from your blatant hypocrisy that would exclude you from commenting on anything you didn’t pay for, why on earth do you make the argument that money = social power when from an objective viewpoint there are good and bad things from every outcome? IMO we talk about issues and topics on a system regardless of whether we choose to participate in said system. For example I criticize a country for poor health practices because it helps understand what works and doesnt for MY country. To advocate for anything other is simple anti intellectualism and this type of gate keeping only delays the truth and realization process of “we’re fucked”
Sheep
I feel very safe saying that no one defending Blizzard here is a community manager. They're just capitalists.
I don't have an issue with people complaining but ffs don't be so naive and childish about it. That's what is annoying.
Truth? What hidden secret are you threatening to expose for crying out loud? If you feel it's too expensive, fine, no problem there. But it's not some hidden charge, it's advertised.
You're the sort of person that makes threats and uses words you don't understand. I've managed within regulated complaints for 14 years, I see your sort allllll the time. Leave out all the huffing and puffing and just keep to the point you're unhappy with.
If I had a penny for every person that told me they were going to 'spread the word on social media' about my evil, horrible, incompetent, non customer friendly, greedy company or that they had 'spoken to a solicitor' or any number of other, stupid, asinine comments the moron wants to make. It's the adult version of a temper tantrum.
I've seen plenty enough to know that the average consumer is an idiot. They don't really understand what they are buying half the time, so companies have to well and truly spoon feed them. The customer is not always right, the customer is usually stupid and thinks that shouting loudly will mean anything.
At a time when everyone is so enraged about pretty much everything, complaints just aren't impressive for the most part.
Think about what you've said here. You have invested your time, at your own discretion, into a game and you've placed such value on that time that you don't feel you can leave it. You also then feel that you need to be catered for by somebody else, all because you've imposed your own sense of entrapment and inability to leave the game.
The poster above absolutely hit the nail on the head. If you don't value the product, don't bloody buy it. I do it every single damn day. There's plenty of over priced stuff that is garbage in my eyes and like they said, I don't spam forums or websites every day with posts about what a disgrace the pricing is.
If you enjoy the game but feel priced out, fine, just say that. Just say 'I can no longer afford this game and it's a shame because I enjoy playing it'.
It's not about criticising a decision, it's the way they go about it. Constant ad-homminen attacks and blustering of air. Just stick to the point in a calm manner.
I feel like Dekkster and Regis both levelled complaints at the pass but did so in a completely different way to the hostile, arrogant, aggressive trash you read on here. You can't engage in discussion with these people. They are the Internet forum equivalent of a squirrel foaming at the mouth with rabies and trying to chew your leg off.
Therr are much more effective ways of going about discussing, criticising and finding solutions to things. There's a reason you don't see people acting like this in any professional or productive setting. It's childish and unhelpful.
your anger simply shows ridiculous your views are, you know you have lost the argument so all you can do is sputter and rage.
Except you didn't answer it at all. You just said "how come every time someone complains about something, your argument is always...." and then completely failed to answer the question. Most likely because you have no answer, you simply wouldn't raise havoc about the price of any other product, you just wouldn't buy it. Your position is untenable.
The only cancer in Hearthstone is its community.
I find cute that ppl call themselves or call other f2p because they have not spent any money in the last week, month or year. That is not f2p and I can tell u 99% of recurrent players have spent money, so, complains are legit
I generally agree with this sentiment. As someone who's played Hearthstone since the beginning, I can honestly say two things: 1) People will always take part in the circle jerk of hating on Blizzard for anything and everything; and 2) the game has gotten much, much better since its launch. Nowadays, we get duplicate protections, free packs with tavern brawls each week, guaranteed legendaries, seasonal events with extra rewards, continuous balance changes, and increased quality in overall aesthetics and card design. I honestly don't know how the haters could be satisfied: if no new sets are released, or if new sets are underpowered, they complain about the stale meta game; if a new set is released and shakes up the metagame, they complain that their old decks are useless and it's too expensive to keep up. If control is dominant, they complain that games take forever; if aggro is dominant, they complain that games are over by turns 3-5; if midrange is dominant, they complain that it's "curvestone;" if combo is dominant, they complain about the game being solitaire.
Ultimately, the Hearthstone community is shockingly toxic, and it's infuriating how entitled people generally behave. Right now, people can't seem to refute the calculations that some people have made noting that rewards are equivalent or greater under the new system for most people and instead say they're upset about Blizzard "lying," as if the system didn't undergo changes during development and the comment period. I don't like dishonesty, but it's apparent that people are simply using this as a pretext to justify their complaints.
That's ludicrous. We're long time customers who enjoy the game. Prada bags and whatnot are status symbols, high quality nigh-essential products. But I can buy a cheaper bag and be happy. I'm not gonna go on a forum and complain about the price of something I don't need or want. I mean I guess a more astute comparison would be console games. The price has gone up dramatically over the last decade for console games. I used to buy new console games pretty often. When the price got too expensive for me -- I did just stop buying as many console games, or waiting for them to go on sale. (Which does NOT happen with Hearthstone btw. I can't buy old sets for cheaper. Goblins vs. Gnomes packs cost the same as Madness at the Darkmoon Faire packs) But I also do complain about the price increase.
I'm not defending the conspiracy theories or the toxicity, but a lot of us are just fans of Hearthstone, and I've been a long time player. Telling me "if you don't like it, just don't play it" isn't only unhelpful, it's just missing the point entirely.
Imo, the prices of packs in HS have always been expensive since it's released. But with the new battle pass system, it simply mocks the f2p players for not contributing "enough money" to the company. Forcing f2p players to put more time and effort just to enjoy the same condition with the previous system is a bad marketing strategy. People have different priorities in life and they shouldn't be forced to prioritize HS or any kind of game just for the sake of its enjoyment.
I think this is a general knowledge for any player: enjoying HS is more leaning on the deck experimentation. That means having more collection = more fun. In the previous system, f2p players could get at least one pack per day by completing one daily quest and several hours of playing, assuming they get at least 15 wins worth of 50g. This means that by tomorrow, they could experiment with new cards/dusts they received yesterday to enjoy a new deck in the game. This is what Hearthstone means to me and probably several other f2p players. Everyday is a new opportunity to experiment and enjoy a new set of cards to play. I could always look forward to play a few hours a day and getting excited for opening one new pack a day or saving those golds for later. That is the Hearthstone I've been looking up to, until now.
The problem with getting rid of f2p players is simple: they are the free marketers for the game. People who could spread the word about Hearthstone and how it's enjoyable to play for new players. Both people who'd love to pay and who'd continue to play as an f2p player are more likely to have started from someone who spread these words. If these f2p players have decided to stop playing, then it's a declining business for Hearthstone. Surely the team knows about this basic business condition and they're probably still thinking it's not that problematic. Time will tell about the future of Hearthstone. Right now, it has become too greedy and not enjoyable as it was. Some people say it's dying. I think it is.
Various people did the math and obviously almost everyone gets more except hardcore players who got the 100g for 30 wins every day in the old system. So you are actually the sheep for not realising the new system benefits almost every player.
Of course nobody is going to complain about the price of something they don't want - that would be ridiculous. But I guarantee there are a ton of products that you theoretically want, but won't buy at their current price and I similarly guarantee that you don't put any effort at all in going online and complaining about the price of these products. You do it with Hearthstone because of this ridiculous entitlement we have built up over the years that if 'the community' (and I use that term in the loosest possible way) want something they have to listen.
The only cancer in Hearthstone is its community.
I mean, that's called having a good relationship with your customer base and listening to them. It's not especially entitled. I think some of the complaining is pretty spoiled and short-sighted, but a lot of it is pretty reasonable. For a subscription-based free to play game, Hearthstone is VERY expensive, especially compared to other games of this type. And if the price *is* a concern for people, Blizzard would actually want to know that.