Hello. I am experiencing a problem with Hearthstone Arena. When I try to enter the arena interface, the wheel just keeps spinning and all buttons become unclickable, but then I realised something when I moved my mouse around randomly, at one point some text came up (see this screenshot: https://imgur.com/hGO1onM ) so i started clicking around and it eventually "started" searching for an opponent, but after 2 seconds it says "There was an error starting your game. Please wait a few minutes and try again."
Has anybody experienced something like this? I have tried different devices over different days and there is no problem on my other accounts, only on Europe
I don't think it has anything to do with my connection, since it happens on both PC and iPad, and only on my EU account. Everything else works fine, and Arena works on my Americas and Asia account too :/
And btw, if I don't click anything else, the wheel will just keep spinning for minutes until I closed the game.
Weird, I have no explanation. You can check the data usage, using something like Wireshark, to see a difference between Europe and Asia/American server.
Rollback Post to RevisionRollBack
To post a comment, please login or register a new account.
Hello. I am experiencing a problem with Hearthstone Arena. When I try to enter the arena interface, the wheel just keeps spinning and all buttons become unclickable, but then I realised something when I moved my mouse around randomly, at one point some text came up (see this screenshot: https://imgur.com/hGO1onM ) so i started clicking around and it eventually "started" searching for an opponent, but after 2 seconds it says "There was an error starting your game. Please wait a few minutes and try again."
I took a video of it: https://streamable.com/b2ee87
Has anybody experienced something like this? I have tried different devices over different days and there is no problem on my other accounts, only on Europe
This happens to me when my internet connection is bad.
I don't think it has anything to do with my connection, since it happens on both PC and iPad, and only on my EU account. Everything else works fine, and Arena works on my Americas and Asia account too :/
And btw, if I don't click anything else, the wheel will just keep spinning for minutes until I closed the game.
Do you live in Asia?
There are American region servers in Asia (don't know about HS specifically), so that would explain why u get network issue for Europe account.
Nope i live in Europe
Weird, I have no explanation. You can check the data usage, using something like Wireshark, to see a difference between Europe and Asia/American server.