Hi, I was just curious if you have a same problem- when I try to play HS on iPad it sometimes just crashes and when I try to restart the app it crashes again. I just want to know if some of you have the same/ similar problem or if the problem is with my iPad.
and they put a link to Blizzard forums about it. This seems to be happening to everyone using ipads, and they had a good idea that if we all put it on the blizzard forum it would get more exposure......so my advice is if its happening to you, reply to the blizzard forum thread someone made about it.
hanks for your reports, everyone! We’re aware of the crashing issues with iPad/iOS devices. I wanted to break this down a bit more on what we know is happening with iPad devices.
There are two separate issues causing the iPad device issues.
Devices with less than 2GB of RAM may experience frequent crashes. This will impact iPad Mini/iPad Airs mostly. There’s also been reports of this with iPhone 6 devices. Note: This may potentially be impacting iPad 6th & 7th Gen with 2GB or more memory.
iPad Pros are crashing when matching into a ranked game.
Our team is aware of both issues, and hopefully working on a quick resolution. We’ll provide updates and information as more becomes available.
Same here. It is annoying. Since the last patch it crashes systematically. I just want to say that it never happened to me before the patch. So.. It is something they've thouch. Maybe to improve battlegrounds?
same here, have lost several matches due to sudden crash of the game...
I have noticed that there are two different ways of crashing, 1st one (recoverable = possible to get into to game) is when I am going to play some card, game crashes immediately when touching screen.
2nd much worse is when game crashes during the match starting when searching opponent, it is impossible to get on that game any more, if you try it will crash immediately when client says that connececting to your existing game. Only after match has been finished you can get back to HS. This is always autoloss, no matter what you do.