I was wondering whether anyone else is experiencing this issue. Since yesterday the game doesn't launch for me at all. I've even reinstalled it and it still doesn't work. I haven't seen any posts about this from Blizzard. I kept trying all evening and this morning and nothing.
Best option is to contact Blizzard tech support really - but just to see if it's something obvious:
On PC? Mobile? Is there any error message? Does it crash to desktop? Can you give any more info at all?
On PC. There has never been any error message. Yesterday it was just that when I clicked play nothing happened, but this morning, it just hangs on that inn wallpaper forever. Also, only HS is not working I've played a lot of Diablo 3 yesterday. Also, I've had a windows update.
I was wondering whether anyone else is experiencing this issue. Since yesterday the game doesn't launch for me at all. I've even reinstalled it and it still doesn't work. I haven't seen any posts about this from Blizzard. I kept trying all evening and this morning and nothing.
Is it just me?
So, battle.net launcher works, but HS doesnt start?
I've had some issues before with HS crashing at start, but that was because I deleted some log files.
What to do? Info from blizzard
Also open task manager and see if HS is running
Best option is to contact Blizzard tech support really - but just to see if it's something obvious:
On PC? Mobile?
Is there any error message?
Does it crash to desktop?
Can you give any more info at all?
On PC. There has never been any error message. Yesterday it was just that when I clicked play nothing happened, but this morning, it just hangs on that inn wallpaper forever. Also, only HS is not working I've played a lot of Diablo 3 yesterday. Also, I've had a windows update.
I'll try these.. probably deleting that tools folder will do, since it helped before with other issues, but I've forgotten about it as a fix.
Ok, so it works now. Thanks guys.