I got the following problem: Yesterday i decided to pre-purchase using amazon coins to safe me some real coins. I couldnt download HS over the amazon-appstore on my phone, so i decided to do it on my Pc using BlueStacks. I did the same roughly a year ago and it worked fine, but i deinstalled bluestacks afterwards so i had to reinstall it this time. I downloaded the newest version of it(which looks a lot different than a year ago) and followed the instructions of the many how-to-guides out there, meaning i installed the amazon appstore first, then HS.
During this process i could already tell that BlueStacks was not running properly, everything was really slow, even typing took forever. Installing and logging into Hearthstone took forever, too. Once i was logged in, i couldnt get into the ingame shop at first, as it was labelled as closed. After some clicking around and waiting it was finally open and working, so i tried to buy the 50 preorder packs. Therefore i tried to buy Amazon Coins in the Hearthstone-App first, which didnt work, so i bought them the usual way on the amazon Homepage and logged back into to Hearthstoe on BlueStacks.
Since then i was not able to get into the shop. It is either labelled as closed, or if it is open it looks like this:
The game itself is running, although very slow and very lacky. I think the problem is that BlueStacks is not running correctly, but i dont know why or how to fix it. Does anyone have an idea how to fix this? I am kidna desperate right now, only two days left to pre-order and i already spent real money on the coins which are otherwise useless to me :( Thanks in advance!