I watched twitch yesterday for a couple hours, the drop bar filled up and I claimed the drop of the Xyrella Battlegrounds Portait, yet in game it's nowhere to be found. On my twitch page it says it's claimed. I even disconnected and reconnected my twitch and battle.net accounts, but no results.
Same here. Not worried yet sometimes it takes a while and the promotion still runs for multiple days, so maybe they are just saving up people who qualify for it in a bigger bunch and then sending out in 1 go instead.
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Patience. It takes some time upon claiming the drop before it appears in-game. Twitch claims it can take up to 24 hours for it to appear in-game, but I've seen it take upwards of 3 days to appear. But it always appeared in my account eventually.
Hi,
I watched twitch yesterday for a couple hours, the drop bar filled up and I claimed the drop of the Xyrella Battlegrounds Portait, yet in game it's nowhere to be found. On my twitch page it says it's claimed. I even disconnected and reconnected my twitch and battle.net accounts, but no results.
Anyone know how i can get this portrait now?
i have the same problem.
Same here. Not worried yet sometimes it takes a while and the promotion still runs for multiple days, so maybe they are just saving up people who qualify for it in a bigger bunch and then sending out in 1 go instead.
If you see a bad post on the forum use the report function under it, so I or someone else of the moderation team can take care of it!
Patience. It takes some time upon claiming the drop before it appears in-game. Twitch claims it can take up to 24 hours for it to appear in-game, but I've seen it take upwards of 3 days to appear. But it always appeared in my account eventually.
Well when clamed It an log in, its just appears un the main menu like all of that kind of rewards