Not sure if this is the correct part of the forum for this post but here goes.
Yesterday, I received email confirmation that I had logged in from Thailand, which I absolutely did not. I went to my twitch account and found that whomever hacked into my account used my Twitch Prime sub to sub to someone I’d never heard of.
I immediately set up Two Part authentication and am changing my password. I’m sent a message to twitch to get assistance with this issue - to cancel the sub I didn’t authorize and hopefully reinstate the sub I want ( I’ve been using my prime for 2 years to sub to williedills from TAC). I’m hoping to get this fixed and not lose my streak.
It’s been a day since I contacted them and haven’t heard back and about an hour ago someone tried to access it again as I got contacted for 2 part authentication.
I had something similar happen just the other day, but it was Pakistan. I don't have Prime so there was no prime sub to use, and no payment details saved to my account to do anything with.
What does hearthpwn have to do with Twitch? Go get support there.
Don’t be an ahole.
Hearthpwn and Twitch are connected and I asked others in this community as it is likely others have had dealings with contacting Twitch. If you’ve got nothing to add, then move on please. No need for yet another person spouting negativity.
Twitch has been f’n worthless btw. We are entering three days and no response.
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Hi guys,
Not sure if this is the correct part of the forum for this post but here goes.
Yesterday, I received email confirmation that I had logged in from Thailand, which I absolutely did not. I went to my twitch account and found that whomever hacked into my account used my Twitch Prime sub to sub to someone I’d never heard of.
I immediately set up Two Part authentication and am changing my password. I’m sent a message to twitch to get assistance with this issue - to cancel the sub I didn’t authorize and hopefully reinstate the sub I want ( I’ve been using my prime for 2 years to sub to williedills from TAC). I’m hoping to get this fixed and not lose my streak.
It’s been a day since I contacted them and haven’t heard back and about an hour ago someone tried to access it again as I got contacted for 2 part authentication.
How long is normal to be contacted by Twitch?
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Ask twitch
Well I did. Days later no response.
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I had something similar happen just the other day, but it was Pakistan. I don't have Prime so there was no prime sub to use, and no payment details saved to my account to do anything with.
Hope you get your prime sub figured out though.
Same thing was happened to me. They gave my acc back 1 month later.
What does hearthpwn have to do with Twitch? Go get support there.
Don’t be an ahole.
Hearthpwn and Twitch are connected and I asked others in this community as it is likely others have had dealings with contacting Twitch. If you’ve got nothing to add, then move on please. No need for yet another person spouting negativity.
Twitch has been f’n worthless btw. We are entering three days and no response.
.