I only play hearthstone on my iPhone 8 Plus, and whenever I open it, it freezes and stays frozen the the saloon-like doors when I open the app. Is there any way I can fix this?
# 1 Jan 21, 2019
# 2 Jan 24, 2019Hi there ajar245,
Most of the time that you just sit at the doors it is one of two issues.
One, a connection issue is causing you not to fully connect. As you are on a phone, you can find if this is the case by using Wifi or jumping to Mobile connection.
Two, an account issue. This can be checked by logging in on a computer or another device you know works fine. If you get the doors on a second device that works fine for other Hearthstone accounts, then let us know.
I hope this information helps my friend!